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Cancel COIN APP
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I hereby notify you of my decision to terminate the contract relating to the Coin App service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Coin App: Easy Method
What is Coin App
Coin App is a location-based reward app that lets users "geomine" small amounts of digital value by moving around, completing tasks and engaging with the platform. The app offers a free tier (Basic) and a range of paid premium subscriptions that increase earning speed, reduce redeem intervals and provide other boosts intended to increase rewards. This model means many users have both a no-cost experience and optional monthly plans for faster accrual of rewards.
The publisher lists several subscription tiers and notes that subscription hosting can be either through the app marketplaces or through the provider’s own billing system. Pricing listed on the provider support pages appears in US dollars and the vendor warns that in-app and website pricing can differ. The vendor also describes features attached to each tier such as speed boosts, redeem frequency improvements and bonus entries.
| Plan | Listed price (source currency) | Approx price (A$) | Key premium effect |
|---|---|---|---|
| COIN Basic | Free | Free | Standard geomining, limited redeem frequency |
| COIN Plus | $24.95 / month | Approx A$37.50 | Moderate speed boost, more frequent redeems |
| COIN Pro | $34.95 / month | Approx A$52.50 | Higher speed boost, increased redeem windows |
| COIN Lite | $7.99 / month | Approx A$12.00 | Lower-cost boost option |
| COIN Master | $99.95 / month | Approx A$150.00 | Maximum boosts and perks |
Approximate AUD values use a recent USD to AUD mid-market rate; local card or platform conversion fees may change the effective charge. The vendor states that site versus in-app prices "may slightly differ."
How coin app subscriptions are structured and billed
Subscriptions are recurring by design: once a payment is processed the subscription remains active and will renew until terminated. Billing cycles are typically monthly for the premium tiers listed. This means a charge covers a single billing period and renewal will occur automatically unless the subscription is ended before the next billing date.
Hosting matters: a subscription may be billed through a third-party marketplace or through the app provider's native system. Who bills the subscription affects refund rights, cancellation handling and which rules apply for disputes. The vendor clearly distinguishes between marketplace-hosted subscriptions and those billed natively.
Customer experiences with cancellation
What users report
Public reviews and discussion threads show mixed experiences. Several users report unexpected charges after short trial periods tied to bundled purchases, and others describe trouble identifying where a subscription is hosted which delayed ending renewals. Some reviewers report being billed before hardware bundles arrived, which complicated refund questions.
Positive feedback is rarer but includes cases where users had refunds issued or support responded effectively to exceptional circumstances. Overall the most frequent themes are confusion about hosting, surprise renewals and dissatisfaction with support responsiveness.
Recurring issues and practical takeaways
Users commonly note these practical points: know which billing route applies, check the exact trial terms tied to any hardware or bundle, and reconcile receipts with bank statements quickly. Reports also highlight that the account display can sometimes lag and show an incorrect plan level until billing cycles or account refreshes catch up.
From public threads the useful takeaways are to monitor the first few statements after any trial or bundle purchase and to gather documentation promptly if billing looks incorrect. These practices improve the likelihood of a favourable outcome when raising a refund or dispute.
What to expect when you request cancellation
Timing: cancellation generally ends future renewals and typically takes effect at the start of the next billing cycle. This means you usually retain the premium benefits until the paid period ends but will not be billed afterwards. The vendor's policy states that a paid billing period is not refundable in normal circumstances.
Proration and refunds: the provider’s stated policy is that payments for an already-paid billing period are not refundable as a rule. Exceptions may be handled case by case. If the subscription was charged through a third-party marketplace, the marketplace refund rules and processes apply.
Cooling-off and consumer rights: for digital goods delivered immediately, statutory cooling-off rights are limited. Where a trial was explicitly offered and a charge follows, evidence of the trial terms and timing improves the chance of a refund. Keep records of when you first had access to premium benefits versus when you were charged.
Billing disputes, chargebacks and regulatory context
If a charge looks incorrect you have options to contest it through your card issuer or payment provider; these channels operate under separate rules to the service provider. Chargeback outcomes depend on evidence such as receipts, timestamps and clear proof of terms. Maintain documentary evidence to support any claim.
Regulators expect fair practices. When marketplace rules apply, marketplaces may limit the provider’s ability to act on refunds on behalf of the user. The vendor notes that Apple controls Apple-hosted refunds and that Google-hosted subscriptions may be handled differently. This distinction matters when deciding how to pursue a disputed charge.
Documentation checklist
- Purchase receipts: record the full receipt showing the billed amount and timestamp.
- Trial terms: save any promotional or trial terms that accompanied hardware bundles or trial offers.
- Bank statements: keep the bank or card statement lines that show the charge.
- Account screenshots: capture plan level, membership status and any in-app messages showing dates.
- Correspondence log: note dates and summaries of any interactions with support or third parties.
Practical pitfalls and mistakes to avoid
- 1. Assuming all subscriptions are managed the same - hosting route can change refund rights.
- 2. Waiting to check statements - early detection of an unwanted renewal simplifies disputes.
- 3. Relying solely on an in-app display - account pages can lag and not reflect billing immediately.
- 4. Losing receipts or trial confirmations - lack of evidence weakens refund claims.
Subscription comparison and recovery options
| Aspect | Website-hosted subscription | Marketplace-hosted subscription |
|---|---|---|
| Who bills | Vendor native billing system | Apple or Google marketplace |
| Refund route | Vendor decides per policy; exceptions possible | Marketplace refund policy applies; marketplace controls final decision |
| Support involvement | Vendor can act directly on native subscriptions | Vendor may have limited ability to force marketplace refunds |
| Evidence most useful | Vendor receipts and account logs | Marketplace receipt and purchase ID |
Use these distinctions to decide what evidence and timelines are most relevant to your situation. The vendor’s help pages repeatedly flag the host distinction as key to refunds and cancellations.
Address
- Address: XY Labs, Inc. 1405 30th Street, Suite A San Diego, CA 92154
What to do after cancelling Coin App
After you end a subscription period review the next two billing statements to confirm no further charges appear. Keep proof of the cancellation event and the last paid billing period for at least six months.
If you believe a refund is due, gather the documentation listed above and present the chronology clearly to the party that billed you, and separately prepare the same evidence for your card issuer or payment provider if a charge dispute becomes necessary.
Track any outstanding redemptions or reward thresholds that depend on active subscription status. Some premium benefits affect redeem frequency and discounts; these perks usually cease at the end of the paid period.
Finally, keep copies of any final correspondence and note the date the subscription benefits stopped. This creates a clear record that supports later recovery or regulatory complaints if unresolved.
Note: vendor support pages and community reviews describe the hosting, pricing and refund distinctions discussed above; consult those sources for the exact plan text that governed your purchase.