Servicio de cancelación N°1 en United States
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Coffee Meets Bagel.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
How to Cancel Coffee Meets Bagel: Step-by-Step Guide
What is Coffee Meets Bagel
Coffee Meets Bagel is a dating app and web service that curates a limited set of daily matches and offers optional paid upgrades to increase visibility and messaging options. The product mixes a free tier with in-app purchases and a premium subscription called CMB Premium; users can also buy consumable credits often referred to as beans to unlock features. The operator publishes terms that confirm subscriptions auto-renew and that pricing and refund handling can depend on whether the purchase was made directly or via an app marketplace.
The service’s own terms note that some subscribers have a short statutory right to cancel under specific state rules and that subscription purchases are generally final except in narrow circumstances such as prescribed cooling-off rights or major service failure.
Why people cancel
From a financial perspective, common motivations to cancel include perceived poor value for money, low local user activity, duplicate or low-quality matches, and the availability of lower-cost alternatives. Subscription cost vs realised benefit is the primary driver for churn.
Considering that many paying features are incremental (extra visibility, tokens to open profiles, message boosts), users tend to reassess whether the marginal benefit justifies recurring costs. Some cancel because they achieved their objective (matched someone) and want to stop further charges.
How cancellations typically work for Coffee Meets Bagel
In terms of value, Coffee Meets Bagel distinguishes between direct subscriptions and those purchased through third-party marketplaces; the billing route affects who issues refunds and how renewals are handled. The terms explicitly state that subscriptions renew automatically at the start of each billing period unless cancelled, and that cancellation typically takes effect at the end of the paid period.
For free trials, the service guidance indicates a deadline to stop renewal before the trial ends to avoid charges and notes that cancellation does not produce a pro rata refund for the unused portion of the current period in most cases. The help documentation highlights that marketplace purchases (app stores) follow the marketplace refund rules.
| Plan element | Service-specific detail |
|---|---|
| Subscription name | CMB Premium (premium subscription tier observed in app store listings). |
| Consumables | Beans (one-off in-app purchases used as credits on the platform). |
Subscription plans and observed pricing (examples)
Pricing is variable by purchase channel and region. Market-observed figures show both single-period subscription prices and price-per-month tiers for multi-month commitments. These figures are examples collected from public listings and reviews and may change; treat them as illustrative of scale rather than guaranteed offers.
| Plan type | Observed AU pricing (examples) | Notes |
|---|---|---|
| Monthly premium | A$35 (example listing for 1 month). | Third-party listings and review sites show monthly values around A$35 but app-store listings can show higher single-purchase amounts; channel affects price. |
| Multi-month (3 or 6 months) | A$25/month (3 months), A$20/month (6 months) - totals shown as A$75 and A$120 respectively in a review summary. | Longer commitments typically reduce per-month cost in third-party pricing summaries. |
| In-app/one-off purchases | A$1.99 to A$56.99 observed for beans and in-app premium entries on the App Store. | App store listings show a range of consumable packs and premium price points; amounts vary between offerings. |
Customer experience and cancellation feedback
What users report
Public reviews show a mix of dissatisfaction and neutral-to-positive experiences. Common complaints include difficulty obtaining refunds after a trial or quick cancellation request, perceived overcharging or unexpected renewals, and an impression of low local pool activity for paying users. Several reviewers emphasise that refunds are often handled by the payment route used to buy the subscription, not by the operator alone.
Positive comments typically cite the app’s curated approach and occasional success stories where premium features accelerated a match, though these are less frequent than complaint posts on review platforms. Public threads and forum posts also highlight troubleshooting tips from experienced users about monitoring renewal dates and marketplace receipts.
Recurring issues and practical takeaways
- Refund expectations: Many users report that refunds are limited and often must be processed by the payment provider used at purchase; refunds are not automatic and are typically considered only for narrow circumstances.
- Trial timing: Several help documents and reviews point to a 24-hour buffer before trial expiry where a user must act to avoid billing; failing to stop renewal before that window often results in the first charge being applied.
- Auto-renew and proration: The published terms state cancellation usually stops future renewals but does not prorate or refund the current period; expect access to premium features to continue until the paid cycle ends.
- Market route matters: If you subscribed through an app marketplace, reviews indicate the marketplace’s rules control refunds and cancellations; this frequently complicates refund outcomes.
Common pitfalls and mistakes to avoid
- Assuming immediate prorated refunds: Coffee Meets Bagel’s terms emphasise purchases are generally final and prorated refunds are not the default remedy.
- Overlooking the billing date: Renewals occur automatically at the start of the next period; failing to note the billing cycle often leads to an avoidable charge.
- Confusing account deletion with subscription stop: Removing the account or app does not necessarily stop future subscription renewals according to the provider guidance.
- Relying on seller-only responses: Review patterns show that when marketplace billing is used, the marketplace may be the only source for refunds or disputes.
Documentation checklist
- Receipt or purchase record: Keep the purchase receipt showing the date, amount and purchase channel.
- Billing history screenshot: Capture any in-app or marketplace billing entries that correspond to the charge.
- Trial start date: Note the free trial start and expected expiry date.
- Terms snapshot: Save or screenshot relevant terms of service text that applied at purchase time.
- Communication log: Keep dated notes of any communications or responses you receive regarding the charge or dispute.
Disputes, chargebacks and refunds: financial considerations
From a budgeting perspective, treat a recurring subscription as a fixed monthly (or periodic) liability once active. If you dispute a charge, the financial route you choose will influence timing and success odds.
Chargebacks can recover funds in some cases, but they carry administrative consequences and may require strong supporting evidence such as purchase receipts and a documented chronology of attempted resolution. Public complaints show that when the payment route is an app marketplace, refund resolution is often routed through that marketplace rather than the operator.
How consumer rights apply to Coffee Meets Bagel
Australian consumer law protects purchasers of digital services and may require remedies where digital content or subscription services are not delivered with due care and skill. For Coffee Meets Bagel, this could mean a right to a remedy if the service is materially different from representations or if features central to the subscription are not provided.
From a practical standpoint, evidence of a major failure (for example, functionality that prevents core features from operating) strengthens the case for a refund under consumer guarantees. The operator’s terms acknowledge statutory rights in specific jurisdictions and also flag that marketplace purchases will follow the marketplace’s refund procedures.
Financial comparison: cost vs alternatives
| Aspect | Coffee Meets Bagel (observed) | Typical alternatives |
|---|---|---|
| Pricing model | Subscription + consumable purchases (beans); observed monthly examples around A$35 and multi-month discounts. | Other dating services mix free tiers, subscription tiers and microtransactions; multi-month subscriptions commonly reduce per-month cost. |
| Value drivers | Curated daily matches, premium visibility, consumable credits. | Some competitors emphasise volume and algorithmic matching rather than limited daily curation. |
Practical recommendations before you commit
From a financial advisor perspective: quantify the expected benefit (matches, messages, dates) versus the subscription cost over the period you plan to be active. If the plan is A$35/month, consider the annualised cost (about A$420) and compare it to expected outcomes.
Assess short-commitment options first where available; multi-month discounts lower per-month expense but increase exposure to unused paid time. For one-off add-ons, model how frequently you would buy consumables so you can cap discretionary spending.
What to expect after a cancellation
After you stop renewal, expect access to premium features to continue until the end of the paid billing period; the operator’s terms and help guidance indicate cancellation usually prevents future charges but does not retroactively refund the active period.
Monitor bank or card statements for any unexpected post-cancellation charges. If an unauthorised charge appears, the financial remedies available depend on your bank or card issuer’s dispute procedures and the payment route used. Keep documentation to support any dispute.
Address
- Address: Coffee Meets Bagel, Attn: Cancellations, PO Box 470490, San Francisco, CA 94147, United States
What to do after cancelling Coffee Meets Bagel
Action steps focus on financial hygiene: reconcile your bank statement for the last paid cycle, keep the transaction record, and track any pending refunds or disputes against the original payment method. If you plan to move to another platform, compare the annualised cost and definite features so you avoid paying twice for overlapping months.
In budget planning, treat the cancelled subscription as a saved recurring expense and reallocate that monthly amount into a short-term dating budget if you intend to continue paid dating elsewhere; otherwise redirect that funding to higher-priority financial goals.
If you need more tailored guidance on whether to resume a premium plan or move to alternatives, prepare a short cost-benefit table with expected outcomes per month and I can help run the numbers.