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Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Coomeet service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Coomeet: Complete Guide
What is Coomeet
Coomeet is a random video chat platform that pairs users for live video conversations and offers a mix of free access, trial options and paid premium subscriptions for extended features such as HD video, priority matching and unlimited chats. Multiple versions of the official site and affiliated pages describe short-term plans, longer-term subscriptions and a minute/credit system as alternative payment models.
The service accepts common global payment methods and frequently lists weekly, monthly and multi-month subscriptions, plus one-off credit bundles for pay-as-you-go access. Official pages also note that refunds are limited and handled case by case, while access generally continues until the end of the paid billing period.
Typical subscription plans and AU pricing (what public sources report)
Publicly reported plan names and amounts vary between official pages and third-party summaries. The following table aggregates commonly reported prices in USD and shows approximate conversions to AUD using recent mid-market rates; mark these as approximate because regional pricing, taxes and billing platforms can change the final A$ amount.
| Plan type | Reported price (USD) | Approx A$ (approx) | Notes |
|---|---|---|---|
| Short trial / 1‑day | Varies (free or low cost) | Varies | Trial options frequently offered. |
| 1‑week | US$9.99 (reported) | A$15.00 (approx) | Weekly pricing reported on some pages. Regional differences apply. |
| 1‑month | US$9.99 - US$19.99 (reported range) | A$15.00 - A$30.00 (approx) | Different official pages list different monthly amounts; check your billing statement for the exact charge. |
| 3‑month | US$23.97 - US$39.99 (reported) | A$36.00 - A$60.00 (approx) | Longer-term plans commonly billed as a single upfront payment. |
| 12‑month / annual | US$119.99 (reported) | A$180.00 (approx) | Annual bundles reported as the most cost-effective option in some sources. |
Customer experience and cancellation feedback
What users report
Searches of review platforms, consumer complaint sites and public forums show a pattern of billing disputes and reported difficulties stopping recurring charges after attempting to end a subscription. Several complaints describe ongoing monthly deductions, trouble removing stored payment details and slow responses when consumers requested refunds.
Some users report that cancellations appeared to take effect but charges reappeared on later cycles, prompting them to escalate with their card issuer or dispute transactions. Others describe contrast between short-term credits/minutes and time-based subscriptions, which can complicate expectations about leftover balances.
Recurring issues and practical takeaways
From public feedback, the common practical takeaways are: check which billing model you were charged for (time-based subscription versus minute/credit bundle); expect access to continue until the end of the paid period; and prepare transaction records if you need to dispute later.
Real user tips frequently quoted across forums include keeping screenshots of purchase receipts, noting exact dates of attempted cancellation and monitoring bank statements for unexpected charges. These steps make any later dispute or refund request stronger.
How cancellations typically work for Coomeet subscriptions
Timing: public sources indicate cancellations are commonly processed immediately but that service access usually remains active until the end of the current billing cycle, so stopping a subscription does not necessarily produce an immediate loss of access.
Proration and unused time: most accounts retain access through the paid period and do not receive proration refunds for unused time under ordinary circumstances. Exceptions are sometimes made for billing errors or technical failures.
Refund policy: official material and third-party summaries point to a restrictive refund approach where refunds are not routinely granted for change-of-mind, but may be considered for technical faults, duplicate charges or demonstrable billing errors. Prepare evidence to support any refund claim.
Legal rights that matter for Coomeet subscriptions
Under consumer law, digital services must meet reasonable standards of quality and be as described. If the service is defective, not delivered as promised or fails entirely, you may be entitled to remedies such as a repair, replacement or refund for the affected portion. This legal framework applies to purchases of digital subscriptions and services.
This means that if Coomeet fails to provide core advertised features, or if there are clear billing errors, you can rely on consumer guarantees to seek redress. Keep any correspondence and transaction records to support your claim.
Documentation checklist
- Purchase evidence: original receipt or card statement showing the charge.
- Subscription details: plan name, start date, renewal date and amount charged.
- Proof of attempted cancellation: screenshots or timestamps showing when you tried to stop the subscription.
- Communication log: dates and brief notes of any contact attempts and responses.
- Bank statements: clear lines showing the disputed or recurring charges.
Dealing with unwanted charges and refunds
Document and timestamp the first unexpected or duplicate charge and any subsequent occurrences. This is the factual foundation for any refund request or billing dispute.
If the charge appears to be a billing error or duplicate, public reports indicate some consumers have had success by presenting clear evidence and insisting on a formal refund review. Expect the response to take time and to require persistence.
Chargeback and dispute options: if you cannot resolve a billing error informally, your card issuer or payment provider can investigate transactions. Document everything before initiating a dispute so you can show why the charge was unauthorised or incorrect. Public complaints show cardholder disputes are a common escalation route.
Common pitfalls and how to avoid them
- Unclear billing model: confuse minute/credit bundles with time-based subscriptions; confirm which model was purchased.
- Timing of cancellation: cancelling during a short window before renewal may still result in the next cycle being charged if timing is ambiguous.
- Missing proof: no receipt or transaction record weakens refund or dispute claims.
- Multiple accounts: having more than one account can lead to charges on an account you no longer monitor.
- Third-party billing: if billed through an app store or another platform, that platform’s billing rules may differ from Coomeet’s in practice.
Address
- Address: Gartwell Limited Corner Eyre and Hutson Streets Blake Building, Ground floor, office/flat suite 102 Belize City, Belize
Tables: plan comparison and alternatives
The table below compares common feature differences and purchase models reported for Coomeet versus general alternatives in the random video chat space.
| Feature | Coomeet (reported) | Typical alternatives |
|---|---|---|
| Access model | Free tier + trial + subscription + minute/credit bundles. | Free tier + ad support or subscription; some are fully free with opt-in purchases. |
| Billing frequency | Weekly, monthly, multi-month or annual single payment (varies by region). | Monthly or annual subscriptions are common; some alternatives use strictly pay-per-minute. |
| Refund stance | Restricted; case-by-case refunds for errors or faults. | Varies; many competitors also limit change-of-mind refunds but provide remedies for faulty service. |
How to prepare before you subscribe
Decide which billing model suits you and check your payment method limits. Note the renewal date and expected A$ amount shown on your statement. Keep a simple record of the date and price of the first charge for later reference.
If you want to reduce risk, use a payment instrument that gives you an easy way to monitor or control recurring charges; choose a plan length that matches your intended use and budget. Public review sites often recommend caution with trial offers because they can convert to recurring billing.
What to expect after cancelling Coomeet
Access typically continues until the end of the paid period even after a cancellation attempt; this is consistently reported across sources. Keep watching your billing statement for unexpected renewals.
If you are charged after the paid period ends and you have documentation showing you initiated cancellation, use that evidence to request a refund or to support a dispute with your payment provider. Record all dates and amounts.
Finally, consider keeping a lightweight, dated log of subscriptions and renewal dates so future billing cycles are visible at a glance. This practical habit reduces the chance of surprise charges and strengthens your position if you need to claim a refund or escalate a dispute.