Uppsägningstjänst Nr 1 i Vietnam
Hej,
Jag meddelar er härmed om mitt beslut att avsluta kontraktet avseende tjänsten Faceplay.
Detta meddelande utgör en fast, tydlig och otvetydig vilja att säga upp kontraktet, med verkan vid första möjliga tidpunkt eller i enlighet med gällande avtalsperiod.
Jag ber er att vidta alla nödvändiga åtgärder för att:
– upphöra med all fakturering från och med det faktiska uppsägningsdatumet;
– bekräfta skriftligen att denna begäran har tagits emot;
– och, i förekommande fall, skicka mig den slutliga räkningen eller bekräftelsen på saldot.
Denna uppsägning skickas till er via certifierad e-post. Sändningen, tidsstämplingen och innehållets integritet är fastställda, vilket gör det till en giltig handling som uppfyller kraven på elektroniskt bevis. Ni har därför alla nödvändiga element för att behandla denna uppsägning på ett korrekt sätt, i enlighet med tillämpliga principer för skriftligt meddelande och avtalsfrihet.
I enlighet med reglerna om skydd av personuppgifter begär jag också att ni:
– raderar alla mina uppgifter som inte är nödvändiga för era juridiska eller redovisningsmässiga skyldigheter;
– stänger alla tillhörande personliga konton;
– och bekräftar den faktiska raderingen av uppgifter enligt tillämpliga rättigheter avseende integritetsskydd.
Jag behåller en fullständig kopia av detta meddelande samt bevis på sändning.
How to Cancel Faceplay: Easy Method
What is Faceplay
Faceplay is a consumer-facing mobile app that uses AI-driven face swap and filter tools to create short videos and images. It offers a freemium model: a basic free tier with limited templates and a paid subscription that unlocks premium templates, higher-quality exports and ad-free use. The app is offered through major app stores and lists several in-app purchase options and recurring plans.
From a financial perspective, Faceplay behaves like a typical digital subscription: recurring charges, occasional promotional price points and multiple billing intervals (weekly, monthly, half-year, yearly). These pricing formats influence the cost-benefit decision for users who evaluate short-term use versus longer-term savings.
Why people cancel faceplay: problem statement
Consumers often consider “how to cancel face play” when the subscription no longer delivers value, when technical issues block access, or when duplicate/unexpected charges appear on bank statements. Financial reasons dominate: unwilling ongoing outflows, better alternatives, or misaligned usage relative to cost.
From a budgeting standpoint, recurring micro-payments add up quickly. A weekly plan that appears inexpensive can exceed a monthly or annual plan over time; understanding the real ongoing cost is the first step to optimisation.
Subscription plans and pricing snapshot
This table summarises in-app purchase prices published in the app store listing visible to Australian users. These are the labelled store prices at the time of checking; variants and promotional prices may appear in different regions or at different times.
| Plan | Listed AU price (app store) | Notes |
|---|---|---|
| Weekly membership | A$3.49 | Multiple weekly SKUs appear in some listings; short-term access. |
| Monthly subscription | A$8.99 | Standard monthly recurring option. |
| Half-year subscription | A$24.99 | Six-month access; lower per-month cost than monthly. |
| Annual subscription | A$99.99 | Lowest per-month if used for 12 months; promotional annual prices may vary. |
App store listings sometimes present multiple price points for similar-sounding plans; this can be due to historical offers, regional pricing or different feature bundles. Always match the charged SKU on your statement to the listed SKU.
How cancellations typically work for Faceplay subscriptions
Faceplay listings indicate auto-renewing subscriptions with the app store platforms. For example, Apple’s listing for the app notes renewal timing and a recommendation to stop auto-renew at least 24 hours before the end of the current period to avoid automatic renewal. The commercial mechanics differ depending on which store was used at purchase.
In terms of refunds and proration: app-store purchases are generally governed by the store’s billing and refund policies rather than by the developer alone. Proration for partial periods is uncommon for third-party app subscriptions; refunds are typically considered only under specific circumstances such as a significant failure to deliver the promised service. For Faceplay, developer terms recognise automatic renewal and point users to in-app feedback channels for support.
User experiences with cancellation
What users report
Public reviews and forums show a mix of technical complaints and billing grievances. Several reviewers report that after initial payment the app stopped producing usable outputs or froze, and they were unable to get satisfactory access despite paying. Representative user language includes: "I want my money back" and "it worked for a day then never worked again." These comments indicate frustration about perceived service failure followed by billing continuing or refunds being hard to secure.
Other feedback focuses on opaque pricing presentation and multiple similarly named SKUs that make it hard to tell which subscription the card was charged for. Users also report being redirected between app-store and developer support when trying to resolve billing or access issues.
Recurring issues and practical takeaways
From a practical financial perspective, the recurring themes are: unclear SKU labelling, short-term promotional pricing that can create buyer’s remorse, and mixed experiences with refunds when the product is faulty or unusable. These elements increase the chance of surprise charges and make budgeting harder.
Takeaway: treat an app subscription like any other recurring expense. Evaluate real usage, calculate per-month equivalent for annual offers, and gather evidence early if the service fails to meet advertised functionality.
Financial analysis: cost-benefit and alternatives
Comparing plans by per-month cost helps identify value. For example, the half-year plan listed at A$24.99 equates to about A$4.17/month (approx), while the annual price of A$99.99 equates to about A$8.33/month (approx). A weekly plan at A$3.49 becomes materially more expensive if used continuously. These calculations should drive the decision whether to retain or stop a subscription.
| Plan | Listed AU price | Approx. monthly equivalent |
|---|---|---|
| Weekly | A$3.49 | A$15.12/month (approx) |
| Monthly | A$8.99 | A$8.99/month |
| Half-year | A$24.99 | A$4.17/month (approx) |
| Annual | A$99.99 | A$8.33/month (approx) |
From a budgeting perspective, the half-year plan can represent the lowest short-term per-month cost, but only if the user expects to use the service for the full period. If expected use is under one month, the monthly plan may be more efficient despite appearing costlier per unit time. Do the math before deciding.
Consumer rights that matter for Faceplay
Under Australian consumer protections, digital products and services must meet consumer guarantees: they must be fit for purpose, match their description and be provided with due care and skill. If Faceplay fails to deliver basic functionality described in its marketing, a remedy such as a refund or replacement may be warranted. Remedies can be sought from the supplier or, in many cases, from the app-store supplier if the store is the purchaser’s supplier.
These legal rights do not create an automatic change-of-mind refund obligation; they apply where there is a major failure of the service. Keep this legal frame in mind if you believe the app did not perform as promised.
Documentation checklist
- Receipt: keep the original app-store receipt showing SKU, date and charged amount.
- Screenshots: capture error messages, frozen screens and failed exports with timestamps.
- Bank statements: copy the exact merchant descriptor and the dates of recurring charges.
- Correspondence log: note dates and short summaries of any communications with support, including the channel used.
- Usage evidence: brief notes on how often you used the service and why it failed to meet your needs.
Handling refunds, disputes and chargebacks: what to expect
If the service fails to work or is materially different from what was advertised, pursue refunds under consumer guarantees. Expect variability: app stores and developers handle refund eligibility differently and may ask for documentation.
If a charge is unauthorised or the developer is unresponsive, your bank or card issuer can investigate a dispute or chargeback. Financial institutions will typically require evidence such as receipts and timestamps. Be prepared to provide the documentation checklist items above.
Common pitfalls and mistakes to avoid
- 1. Assuming a low headline price equates to low ongoing cost - calculate monthly equivalents.
- 2. Skipping a receipt capture at purchase - receipts are the strongest evidence for disputes.
- 3. Waiting too long to gather evidence after technical failures - timing matters for remedies.
- 4. Confusing similarly named SKUs - match the SKU text on the receipt to the listing.
- 5. Relying solely on change-of-mind policies when the underlying issue is a service defect.
Practical steps to optimise recurring spending (not operational cancellation)
From a financial-advice angle, first quantify annualised spend across subscriptions and prioritise cuts by lowest utility per dollar. Reallocate the monthly equivalent of any spared subscription to higher-priority goals or an emergency buffer.
Second, consider replacement options: free tools, one-off paid editors or lower-cost competitors. The true cost of a convenience app is the ongoing opportunity cost of those monthly payments.
Address
- Address: Unit 4 Fairfield Court, Seven Stars Industrial Estate, Coventry, CV3 4LJ, United Kingdom
The developer/provider details visible in some store listings identify INNOVATIONAL TECHNOLOGIES LIMITED and include the address above; listings and provider data can vary by region and store.
What to Do After Cancelling Faceplay
After stopping payments or otherwise ending your subscription, monitor your statements for at least two billing cycles to confirm no unexpected renewals or residual charges. Keep the documentation checklist items accessible in case further action is needed.
If you received a partial product failure before cancelling, escalate with the documentation you collected and reference consumer guarantees if seeking a refund. If escalation fails, consider a formal dispute through your card issuer and keep records of timelines and responses.
Finally, treat the cancellation as an opportunity to rebalance recurring costs: review other subscriptions, compute annualised spend, and redirect savings into higher-value financial objectives such as short-term savings or debt reduction. Considering that small recurring charges compound, stopping low-value subscriptions can materially improve monthly cashflow over a year.