Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Feeld
86-90 Paul Street
EC2A 4NE London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Feeld service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
How to Cancel Feeld: Complete Guide
What is Feeld
Feeld is a dating and social networking app positioned for people exploring non-traditional relationships, kink and polyamory. The platform offers a free core tier plus a single paid tier called Majestic that unlocks additional discovery and privacy features for members.
From the service documentation: Majestic is Feeld’s paid membership that includes features such as unlimited likes, who likes you, incognito browsing, last seen and private photos. Purchases are processed through app marketplaces and receipts are issued by the store used for purchase.
Subscription plans and pricing details for Feeld
Feeld’s commercial offering is simple: a free membership and the Majestic membership as the single premium option. Market listings and reviewers show variations by region and store, so advertised prices can differ by platform and time.
| Plan | Term | Typical cost (A$) |
|---|---|---|
| Free membership | Ongoing | A$0 |
| Majestic membership | 1 month | A$16.99 (reported typical listing). |
| Majestic membership | 12 months | A$69.99 (reported typical listing). |
These A$ figures appear in Australian-focused roundups and local review pages; actual in‑app/App Store or Google Play charges will show at purchase and may vary by device, taxes and promotions. Treat the numbers above as indicative.
| Feature | Free | Majestic |
|---|---|---|
| Unlimited likes | No | Yes |
| Who likes you | No | Yes |
| Incognito browsing | No | Yes |
| Private photos | Limited | Yes |
Feature breakdowns are taken from Feeld’s help documentation and third‑party reviews summarising Majestic benefits. See the official membership article for the feature list.
How cancellations typically work for Feeld subscriptions
From a billing perspective, Feeld’s paid membership is managed through platform stores (App Store or Google Play) for in‑app purchases; this affects who controls auto‑renewals and refund pathways. Expect auto‑renewing billing cycles governed by the store you used to subscribe.
In practice, subscription timing and proration rules depend on the store policy and the product term. Monthly renewals commonly renew automatically at the end of the billing period; annual renewals typically bill once per year and may offer prorated or no pro rata refunds depending on policy.
From a consumer rights perspective, refunds for digital subscriptions are assessed under consumer guarantees: if the digital service fails to deliver promised functionality or has a major fault, a refund or remedy may be available under consumer protection law. However, change‑of‑mind refunds are not universally guaranteed. The app store that processed the payment usually handles the receipt and may be the routing point for refund requests.
Customer experience with cancellation
What users report
Public feedback collected from review platforms and forums shows recurring complaints about responsiveness and billing frustrations. Many reviewers report difficulty getting timely replies and frustration when access issues occur while charges continue.
Conversely, some users report straightforward experiences when the subscription lifecycle behaved as advertised and app store receipts matched charges. Experiences vary by device (iOS versus Android) and by whether the purchase was handled directly through an app marketplace.
Recurring issues and practical takeaways
Recurring themes: inconsistent customer service response times; appearance of differing renewal prices after lapsing and rejoining; and confusion over which party (app store or developer) is responsible for refunds. Several community threads highlight price changes offered at re‑signup and variable promotional pricing.
From a financial perspective, these reports mean the cost of instability can be higher than the sticker price: avoided value, time spent on disputes and unexpected renewal amounts affect net value. Consider this when weighing a renewal.
Documentation checklist
- Proof of purchase: keep the app store receipt showing A$ amount and transaction date.
- Billing statements: keep your card or bank statement entries that match the receipt.
- Subscription term: note the start date, term length and renewal date shown on the receipt or in the store.
- Correspondence log: short dated notes on any exchanges or case numbers (no channels listed here).
- Feature evidence: screenshots or notes showing promised features missing or malfunctioning if you plan to claim a service failure.
Common pitfalls and how they affect your finances
Variable pricing at re‑entry: users report higher renewal pricing when they resubscribe after a lapse. Financially that increases effective lifetime cost and reduces opportunity to find cheaper alternatives.
Store-managed receipts and refunds: because purchases are often processed by the app store, the route for refunds is impacted; this can lengthen resolution time and complicate disputes. The end result is extended exposure to unwanted charges if not monitored.
Service quality vs cost: reviewers frequently weigh Majestic cost against the actual app performance and community quality, with many concluding limited marginal value for money. From a budget optimisation stance, this affects the decision to renew.
What consumer law and regulators say that matters for Feeld subscriptions
Under consumer guarantees, digital content and subscription services must meet basic standards of quality and fitness for purpose; a major failure can entitle you to a remedy such as a refund or fix. This legal standard applies to Feeld services if they fail to deliver what was promised.
The ACCC has emphasised clarity and fairness for online terms and renewals; businesses are expected to make cancellation and renewal terms clear and not mislead customers about refund rights. This regulatory posture is relevant when assessing Feeld’s published terms and your options if a problem arises.
Practical financial strategies before you stop a subscription
Considering that ongoing subscriptions are small recurring drains, calculate annualised cost: multiply the monthly price by 12 and compare to the annual plan to check break‑even points. Use the indicative A$ figures above for quick arithmetic.
From a financial perspective, if usage is low or the perceived benefit is marginal, prioritise cancelling before the next billing date to avoid another full term being charged. Track renewal dates on your calendar and reconcile receipts against statements.
Disputes, chargebacks and escalation (what to expect)
If you believe a charge is incorrect or a service has a major failure, you can raise a dispute with the payments provider who processed the transaction; this process is shaped by the store that issued the receipt. Expect multi‑party timelines where the store, the developer and your financial institution may all have roles.
Documentary evidence listed in the checklist will materially improve your leverage in a dispute. From a budget optimisation lens, quantify the disputed amount and consider whether pursuing a small charge is worth the time and stress.
Address
- Address: Feeld Limited, 86-90 Paul Street, London, EC2A 4NE, United Kingdom.
What to do after cancelling Feeld
After cancellation, monitor your bank and card statements for at least two billing cycles to confirm no unexpected renewals or residual charges appear. Keep receipts and any dispute references readily accessible.
From a portfolio perspective, reallocate the saved subscription spend to higher value uses: for example, set aside the monthly A$16.99 equivalent and compare whether alternative services or savings produce better utility or returns.
Finally, if you intend to try a different platform, compare feature sets and effective monthly cost after promotions. Use the pricing and feature tables above as a comparative baseline when evaluating alternatives and making a financially rational choice.