Serviço de cancelamento N°1 em United States
Número de contrato:
À atenção de:
Departamento de Cancelamentos – Grindr
PO Box 69176
90069-0176 West Hollywood
Assunto: Cancelamento de contrato – Notificação por email certificado
Exmos. Senhores,
Venho por este meio notificá-los da minha decisão de rescindir o contrato número relativo ao serviço Grindr. Esta notificação constitui uma intenção firme, clara e inequívoca de cancelar o contrato, com efeitos a partir da primeira data possível ou de acordo com o período de aviso prévio contratual aplicável.
Solicito que tomem todas as medidas necessárias para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a correta receção deste pedido;
– e, quando aplicável, enviar-me o extrato final ou confirmação de saldo.
Este cancelamento é-vos enviado por email certificado. O envio, o carimbo de data/hora e a integridade do conteúdo estão estabelecidos, tornando-o uma prova equivalente que cumpre os requisitos de prova eletrónica. Dispõem, portanto, de todos os elementos necessários para processar corretamente este cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e liberdade contratual.
Em conformidade com a Lei de Defesa do Consumidor e a regulamentação de proteção de dados, solicito também que:
– eliminem todos os meus dados pessoais não necessários para as vossas obrigações legais ou contabilísticas;
– encerrem todas as contas pessoais associadas;
– e me confirmem a eliminação efetiva dos dados de acordo com os direitos aplicáveis em matéria de proteção da privacidade.
Conservo uma cópia integral desta notificação, bem como a prova de envio.
Com os melhores cumprimentos,
11/01/2026
How to Cancel Grindr: Complete Guide
What is Grindr
Grindr is a location-based social networking app designed primarily for gay, bi, trans and queer people to meet, chat and network. It offers a free tier plus paid tiers that add features such as ad removal, more profile controls, additional filters and privacy options.
Grindr sells premium access under names such as Grindr XTRA and Grindr Unlimited and accepts payments either through third-party app marketplaces or by direct in-app purchase depending on how the user enrolled. That billing route affects renewals, refund handling and dispute responsibility.
Subscription plans and pricing
Plans are offered on multiple intervals (weekly, monthly, multi-month bundles, annual) and pricing varies by billing route, promotions and regional App Store/Play Store pricing. Official Help Center and store listings confirm multiple in-app purchase options and auto-renew behaviour.
| Plan | Common billing intervals | Typical AU pricing (varies) |
|---|---|---|
| Grindr XTRA | Monthly, 3 months, 6 months, yearly | Varies (examples: A$17.49 - A$36.99 per month, promos apply) |
| Grindr Unlimited | Monthly, yearly (select offers) | Varies (examples: A$36.99 - A$59.99 per month; yearly offers may be higher) |
| One‑off in‑app items | Single purchase (boosts, feature packs) | Varies (typically lower single‑charge amounts) |
The figures above are illustrative ranges drawn from store listings and local review summaries; exact AU prices fluctuate by store, device and promotional pricing. For example, App Store in‑app listings and local reviews show monthly examples around A$17.49 and multi‑month/yearly examples around A$92.99 - A$139.99 depending on the offer and billing interval.
How cancellations typically work for Grindr
Grindr subscriptions generally auto‑renew at the end of each paid period unless cancelled before the renewal window. When a subscription is cancelled, premium features typically remain available until the end of the current paid period. This means cancellation usually prevents future charges but does not cut short access already paid for.
Whether a refund is available depends on the billing route and the timing or reason for the refund request. Grindr’s published help and legal pages state purchases are final and non‑refundable in many cases, but the billing route and applicable consumer law can affect that position. In practice, purchases billed through third‑party marketplaces follow that marketplace’s refund rules.
There are two important service‑specific timings to note: marketplaces commonly treat automatic renewal as requiring cancellation before a short pre‑renewal window (often about 24 hours) to avoid another charge, and Grindr’s legal terms reference a 14‑day cancellation right in certain contexts for premium services. These timing rules affect whether a renewal charge can be avoided or whether the consumer may be able to exercise a cooling‑off right.
Customer experience with cancellation
What users report
User feedback collected from app store listings, discussion forums and consumer help sites shows a mix of routine and problematic experiences. Many users report straightforward renewals and continued access until period end after they cancel; others describe confusion about who handles refunds when a charge appears after deletion of the app or profile.
Common public comments include frustration at unexpected renewals after inactivity, trouble reconciling multi‑currency pricing or promotional rates, and concerns when billing appears from a platform rather than the app developer. Some users report success disputing unauthorised charges through their payment provider when they could demonstrate fraud or an error.
Recurring issues and practical takeaways
Recurring user issues: unclear renewal timing, misleading “no refunds” language that collides with consumer guarantees, and confusion about promotional or geo‑priced offers. Many reports emphasise tracking the original transaction details and the billing route used at purchase.
Practical takeaways drawn from user feedback: record purchase receipts, check billing statements for the exact merchant descriptor, and be prepared to show evidence if seeking a remedy under consumer law or through a payment dispute. Users who resolved matters often did so by producing clear transaction records and applying marketplace or bank dispute processes when appropriate.
Documentation checklist
- Receipt: app store or payment confirmation showing amount, date and merchant descriptor
- Transaction ID: bank or card statement line item for the charge
- Billing cycle dates: purchase date and renewal date
- Screenshots: any billing or plan screens at time of purchase
- Terms excerpt: copy of the service terms or refund clause as seen when you purchased
- Access evidence: proof you still had access or experienced a fault if disputing service quality
- Communication log: concise notes of any correspondence (dates, times, summary)
Refunds, disputes and consumer rights
Grindr’s stated refund policy describes most purchases as final, and the help pages note that refunds for purchases made through marketplaces are subject to those marketplaces’ rules. At the same time, Australian Consumer Law (ACL) applies to digital services and may entitle you to remedies where the service is faulty, not fit for purpose or materially different from its description.
This means a “no refunds” clause does not automatically override statutory rights. For major failures of the service you may be entitled to a refund for the unused portion of a subscription or other remedies under the ACL. For minor problems, the provider is generally allowed to offer a fix or replacement.
If you believe a charge is unauthorised or fraudulent, banks and card providers have dispute and chargeback procedures that many users have used successfully to recover funds. Grounds typically include unauthorised transactions, clear errors, or failure to provide the promised service. Keep documentation and be ready to explain the basis of the dispute.
| Scenario | Who typically handles it | Likely outcome |
|---|---|---|
| Renewal billed by app marketplace | Marketplace handles refunds and appeals | Refunds rare unless marketplace policy allows or ACL grounds exist |
| Direct purchase billed by app developer | Developer may consider refund requests; terms may limit refunds | Possible refund in exceptional cases or where ACL applies |
| Unauthorised charge | Bank/card provider dispute + supporting docs | Chargeback possible if evidenced |
Common pitfalls and mistakes to avoid
- Assuming deletion stops billing: deleting the app or profile does not automatically stop renewals; the billing route controls renewals.
- Relying on “no refunds” blanket language: ACL protections may still apply where services are faulty or misrepresented.
- Missing renewal windows: short pre‑renewal windows commonly determine whether a renewal can be prevented; plan your actions with the billing period in mind.
- Not saving proof: lacking receipts or statement entries weakens dispute options. Keep the documentation checklist items.
What to expect after cancelling Grindr
After a valid cancellation you should typically see that future auto‑renewal is prevented while access to premium features continues until the paid period ends. Monitor bank or card statements for any unexpected charges in the following billing cycle.
If a renewal charge appears after cancellation or deletion, gather your documentation and raise the issue promptly through the appropriate dispute channel for the billing route used. Remedies range from a merchant refund to a bank chargeback if you can demonstrate unauthorised billing or a breach of consumer guarantees.
Expect timeframes: marketplace and bank processes can take several business days to weeks. Be patient but persistent; polite, factual submissions with clear evidence improve the chance of a successful resolution.
Address
- Address: PO Box 69176, West Hollywood, CA 90069-0176, USA
Further steps and resources
Keep clear records and monitor your statements for at least one billing cycle after cancelling. If you believe statutory rights apply, you can refer to consumer protection guidance on digital subscriptions and consider lodging a formal dispute with your payment provider.
Where service quality is the issue, document the fault precisely (dates, features not delivered) and seek a remedy under consumer guarantees. If necessary, contact local consumer protection authorities for guidance on enforcing ACL rights.