Cancellation service N°1 in Cyprus
Contract number:
To the attention of:
Cancellation Department – Jerkmate
101 Webcam Street
Limassol
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Jerkmate service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Jerkmate: Easy Method
What is Jerkmate
Jerkmate is a live webcam platform that pairs viewers with performers for public and private shows, using a virtual currency model and pay-per-minute sessions. The service markets features such as private and exclusive one-on-one shows, a credit/token system, and mobile-optimised streaming. These marketing claims and feature lists appear on official pages that describe free browsing plus paid credits or subscriptions for premium interactions.
Behind the interface, Jerkmate commonly uses a token or credit currency to pay performers and to access private shows. Pricing and feature bundles vary by region and by individual performer rates; some official pages list sample token bundles and subscription-like offers while other reviewers describe a mainly pay-per-minute model.
Subscription plans and typical pricing (converted to AUD, approx)
Official and third-party sources show a mix of per-minute rates, token bundles and occasional monthly options. Many published price lists use US dollars; the table below converts sample amounts to AUD using a recent mid-market rate for early January 2026 (shown as approx). Treat these figures as illustrative ranges rather than guaranteed local pricing.
| Plan or item | Typical listing (source) | Approx price in AUD |
|---|---|---|
| Token / credit bundles (example) | 100 credits for $9.99; 250 for $24.99; 500 for $49.99 (site examples) | Approx A$15, A$37, A$75 respectively (approx). |
| Pay-per-minute private shows | Commonly quoted range $1 - $8 per minute (model-dependent) | Approx A$1.50 - A$12 per minute (approx). |
| Exclusive private shows | Examples list up to $9.99 per minute | Approx A$15 per minute (approx). |
| Monthly subscription examples (marketing pages) | Sample figure $29.99/month on some pages | Approx A$45/month (approx). |
Sources vary on exact formats; some pages emphasise token-only transactions while others show optional recurring offerings or monthly perks. Always treat any non-AUD price conversion as approximate.
How cancellations typically work for Jerkmate subscriptions
Cancellation usually stops future automatic renewals but does not necessarily create an automatic refund for past charges. The service’s payment terms commonly state recurring billing continues until a subscription is cancelled, and that purchases are final except where law requires otherwise. Virtual currency purchases are often non-refundable in the terms. This means timing matters: cancelling after a renewal usually prevents further charges but may not reverse the last payment.
Billing cycles and proration vary by plan type. For token-based purchases there is typically no proration because tokens are consumed as used. For recurring plans described on some pages, proration and partial-period refunds are not guaranteed by the provider. Read the relevant billing clause if you want to confirm whether a charge is eligible for a pro rata refund.
Customer experiences with cancellation
What users report
Public reviews and forum posts show a mix of experiences. Positive posts highlight model variety and platform features. Negative reports focus on unexpected charges, difficulty obtaining refunds, delayed responses from support, and occasional technical or billing irregularities. Several review threads and complaint posts describe users noticing recurring or duplicate charges and reporting long refund timelines.
Recurring issues and practical takeaways
Based on public feedback, common patterns include: complaints about disputed charges taking several days to resolve; statements in terms that limit refunds for virtual currency; and occasional confusion over whether a site-induced verification charge becomes a recurring payment. Practical takeaways are to track billing dates, compare timestamps on statements, and note that the provider’s terms often prioritise non-refundable virtual currency.
Legal rights and consumer protections relevant to Jerkmate
Consumer protections may apply to unauthorised or fraudulent charges and to misleading conduct. For example, if a charge is clearly unauthorised or a merchant has misrepresented a subscription, there are grounds to dispute under general consumer law. This does not guarantee a refund for discretionary purchases or non-refundable virtual currency, but it does help when charges are genuinely unauthorised or misleading.
Cooling-off periods commonly used for distance selling do not automatically apply to all digital content or immediate-access services. This means that once access or virtual goods are delivered, statutory “cooling-off” rights may be limited. Therefore timing and the nature of the purchase (subscription vs token purchase) affect available remedies.
Documentation checklist
- Billing history: copies of bank or card statements showing dates and amounts.
- Transaction receipts: screenshots or PDFs of order confirmations and token purchases.
- Terms snapshot: a copy or screenshot of the service terms and refund policy at the time of purchase.
- Event timeline: a short dated list of when charges occurred and what actions you took.
- Correspondence log: date-stamped records of any messages exchanged with the provider or payment issuer.
Common pitfalls and how they affect outcomes
Misreading the terms about virtual currency and non-refundable credits is a frequent issue. If the terms say credits are final, refunds are rarely granted unless there is fraud or an enforceable consumer-law breach. Therefore it is important to understand the type of purchase made.
Another pitfall is timing: cancelling after an auto-renewal usually prevents future charges but will commonly not undo the most recent charge. That makes early action and monitoring of billing cycles important. Reports also show that disputes can take time to resolve, which can be inconvenient if funds are needed urgently.
Address
- Address: 101 Webcam Street, Limassol, Cyprus
Comparison: Jerkmate features vs common alternatives
| Feature | Jerkmate (typical) | Common alternative cam sites |
|---|---|---|
| Payment model | Token/credit plus pay-per-minute; some pages show optional subscriptions | Token-only or mixed subscription + tokens depending on site |
| Refund policy | Virtual currency often non-refundable; purchases final except as required by law | Varies; many sites limit refunds on virtual credits |
| Mobile access | Mobile-optimised site; app availability is inconsistently reported | Some have native apps; others rely on responsive web |
| Support responsiveness | Mixed reports: some users praise support, others report slow or unsatisfactory replies | Varies widely by provider |
Note: the “app availability” row reflects conflicting published information: official marketing mentions dedicated apps and mobile optimisation while independent reviews sometimes report no downloadable app. That inconsistency is relevant when determining whether charges may originate from app-store billing.
Disputes, refunds and chargebacks: what to expect
If a charge looks unauthorised or incorrect, providers often expect a first-level complaint to be logged. When disputes are escalated, timeframes vary; some reviewers report waiting multiple days for a refund decision. If a charge is genuinely fraudulent, payment providers and banks typically have processes to investigate and may offer provisional credit while they investigate.
Remember that the presence of a “no-refund” clause for virtual credits does not remove protections against unauthorised transactions or misleading conduct under consumer law. Use documentary evidence to support any dispute.
Practical consumer steps before and after cancelling
Before cancelling, confirm the timing of your billing cycle and record the last renewal date. This clarifies whether a charge is current or historical and helps set realistic expectations for refunds. After a cancellation action is recognised by the system, continue to monitor your statements for any residual or recurring charges. Track all relevant evidence while you wait for decision outcomes.
What to do after cancelling Jerkmate
After cancellation, prioritise three practical tasks: keep all transaction records, monitor financial statements for any unexpected activity, and use available dispute channels if you identify unauthorised charges. If a refund is needed for an unauthorised or incorrectly processed payment, prepare a concise timeline and the documentation checklist above to support a claim.
Where issues remain unresolved, consumer protection agencies and your payment provider are relevant escalation points for contested or fraudulent charges. Acting promptly and keeping a clear record improves the chance of a favourable outcome.