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Cancel PLENTY OF FISH
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4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Plenty Of Fish service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Plenty Of Fish: Easy Method
What is Plenty Of Fish
Plenty Of Fish (POF) is a freemium dating service that combines a free messaging-enabled profile with optional paid upgrades for visibility and extra features. The platform offers premium features such as ad-free browsing, profile boosts, read receipts and the ability to see who viewed your profile.
POF monetises through time-based premium subscriptions and small in-app purchases (tokens/credits) for boosts and priority messages. Typical paid durations reported for AU users include short-term and multi-month packages with per-month pricing that falls in the mid-range of dating apps. Prices and package structures vary by platform and purchase route.
Customer experience and cancellation feedback for Plenty Of Fish
What users report
Users on review platforms and forums commonly report frustration with refunds, being auto-renewed, and slow or unclear support responses. ProductReview entries frequently mention denied refund requests and slow replies from support teams. One reviewer wrote: "Worst customer service I have ever had to deal with," describing repeated attempts to regain access or obtain a refund.
On community forums some users report account suspensions shortly after purchasing a premium plan and difficulty getting satisfactory explanations or refunds. Several threads suggest that app-store or billing-route complications also add confusion about who handles a refund.
Recurring issues and practical takeaways
First, many complaints trace back to billing route: purchases handled by Apple or Google follow those stores' refund rules, not POF's direct refund policy. Second, paid add-ons like tokens are commonly listed as final sale in reviews; users should expect limited refunds for consumable items. Third, automatic renewal is a frequent source of surprise; users report being charged for renewals when they expected access to end.
Practical takeaway: identify the payment route and preserve receipts and timestamps; in disputes, reviewers advise escalating with the payment provider when the vendor response is unsatisfactory.
How cancellations typically work for Plenty Of Fish
Most POF premium subscriptions automatically renew at the end of the paid period. Renewal behaviour and refund eligibility depend on how the subscription was purchased: direct card/PayPal billing versus an app marketplace. Expect renewal notices and billing cycle timings to determine cut-off windows for stopping a renewal.
Proration and partial refunds: POF reviews and policy summaries indicate that proration is uncommon for time-based premium plans; if a refund is offered it is usually for specific billing errors or where local consumer law requires redress. Consumable items such as tokens are generally non-refundable once consumed.
Cooling-off and consumer rights: there is no universal auto-refund policy tied to POF subscriptions, but consumer protections can apply. Regulatory action in recent AU cases shows the regulator expects transparent pricing and clear cancellation terms from subscription sellers. That principle applies to POF interactions where unclear disclosures led to complaints. If you believe statutory consumer protections apply to your case you may reference consumer law when seeking redress.
App store purchases: if the subscription was billed through an app marketplace the store manages refunds and short-term refund windows often apply. That means the marketplace's refund rules and timelines will typically determine your options rather than the vendor.
Refunds, disputes and payment routes for Plenty Of Fish
First, determine whether the charge originated from the app marketplace or directly from POF; this affects which organisation is the payer of record and which refund path applies. Next, expect stricter refund outcomes for consumable items and promotional credits than for undelivered services.
If you suspect an unauthorised charge or goods not delivered, the usual remedies include raising a dispute with the card issuer or asking the payments provider to review the transaction. Banks and card schemes may reverse unauthorised transactions subject to their rules; note that banks generally do not reverse authorised purchases simply because you changed your mind. Keep documentation to support any claim.
Documentation checklist
- Receipt and date: transaction date, amount and the reference shown on your statement.
- Payment method: card type, last 4 digits or PayPal account identifier and which marketplace (if any) was used.
- Screenshots: purchase confirmation, billing description and any on-screen pricing or renewal notices.
- Terms or offer text: any promotional language or plan details visible when you purchased.
- Correspondence log: dates and brief notes of your contact attempts and any replies received.
- Usage evidence: if arguing non-delivery, save proof that you could not access the paid service or that features were unavailable.
Subscription plans and pricing
| Plan duration | Price per month (A$) | Total cost (A$) |
|---|---|---|
| 2 months | A$25.00 | A$49.99 |
| 4 months | A$18.75 | A$74.99 |
| 8 months | A$15.00 | A$119.99 |
These plan examples reflect commonly reported AU package lengths and totals for the upgraded (premium) bundle on public reviews and comparison sites; actual available durations and exact prices can vary by purchase route and time. Tokens and small virtual purchases are priced separately and are typically non-refundable.
Comparing Plenty Of Fish to alternatives
| Service | Typical monthly rate (approx A$) | Notes |
|---|---|---|
| Plenty Of Fish | A$15 - A$25 (varies by package) | Tiered multi-month discounts; tokens sold separately. |
| Zoosk | A$15 - A$35 | Subscription and coin models; similar auto-renew behaviour. |
| Match | A$23 - A$39 | Longer-term discounts available; broader refund variability. |
Pricing shown is approximate and intended to help compare value and typical billing models when choosing or evaluating subscriptions. Always confirm the total package price when purchasing.
Practical tips to avoid common pitfalls with Plenty Of Fish
First, check and save the purchase confirmation and the exact billing description that appears on your card statement. Next, track renewal dates so you can identify whether a charged period was expected. Additionally, keep screenshots of the offering you purchased; differences between the advertised monthly rate and the total cost are common sources of complaint. Most importantly, preserve all evidence if you later need to seek a refund or file a dispute.
Address
- Address: 8750 North Central Expressway, Suite 1400, Dallas, TX 75231, USA
Address details above are provided as a reference from public business listings and cancellation guides. Do not rely on a single source for the latest corporate address; verify independently if you need an official postal contact.
What to do after cancelling Plenty Of Fish
After a cancellation, first monitor your bank and card statements for at least two billing cycles to ensure renewals have stopped. If you see an unexpected charge, act promptly with your payment provider and use the documentation checklist to support any dispute.
If a refund is denied by the vendor and you believe you have strong grounds under consumer protection laws, consider raising the issue with consumer authorities or seeking dispute resolution options. Recent enforcement actions in this market show regulators scrutinise unclear cancellation or renewal practices. Keep interactions factual and time-stamped when escalating.
Most importantly, retain evidence of all financial transactions and service communications for any follow-up. Monitoring subscriptions and keeping good records is the quickest defence against unwanted renewals or billing disputes.