
Cancellation service N°1 in Australia

Contract number:
To the attention of:
Cancellation Department – Snap Premium
1670 North Ryde BC
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Snap Premium service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
How to Cancel Snap Premium: Easy Method
What is Snap Premium
Snap Premium is the paid subscription tier for Snapchat that offers experimental features, customisation and early access to new tools. It is the consumer-facing version of Snapchat+ and has been offered in multiple pricing tiers and regional variants since its launch in 2022.
From a product perspective, Snap Premium normally includes a badge, extra app icon and display options, priority features such as story insights and pinning friends, plus occasional higher tiers (for example Lens+ or an ad-free/platinum tier) that add content or reduced advertising exposure. Pricing and tier names have varied by market and over time, with local reporting showing a standard monthly entry tier and higher-priced experimental or ad-free options.
Subscription plans and reported AU pricing
In terms of value and budget impact, local reporting for the Australian market has commonly cited a base Snap Premium monthly price around A$5.99/month for the entry tier, while add-on tiers and ad-free variants have been reported at notably higher amounts or listed as region-dependent. Use the table below to compare reported tiers and features; where exact Australian pricing was not published, the table marks pricing as Varies or an approx AUD conversion.
| Plan | Reported AU price | Notes |
|---|---|---|
| Snap Premium (entry tier) | A$5.99/month (reported) | Local outlets report this as the typical monthly entry price; features include badges, custom icons, story rewatch indicators. |
| Lens+ (AR lenses add-on) | Varies - reported US$8.99 (approx A$13.50 per month) | Reported as a higher-tier add-on centring on AR lenses; AU price not always published so AUD shown as approx converted at prevailing mid-market rates. |
| Platinum / ad-free tier | Varies | Reports indicate an ad-free/platinum option exists at materially higher regional pricing; availability and exact AU price vary by test and rollout. |
How Snap Premium billing and cancellations typically work
From a financial perspective, the most important variable is the billing route: purchases made through an app marketplace (Apple App Store or Google Play) are governed by that marketplace's billing and refund practices, while direct Snap billing follows Snap's own recurring billing rules. This distinction materially affects refunds, proration and how renewals are processed.
Most subscriptions are automatically renewing until cancelled, and the general expectations are: billing cycles are set at the time of purchase, cancellations typically stop future automatic renewals but often leave access in place until the paid cycle ends, and proration or immediate refunds depend on the seller and the payment route. From a value viewpoint, analyse whether the remaining access period justifies retaining the subscription through the current billing cycle.
Cooling-off, refunds and proration
Consumer cooling-off rights and statutory guarantees may apply to some purchases, but applicability depends on whether the purchase is classed as a digital service and the point of sale; Snap Premium purchases routed through marketplaces follow the marketplace policy for refunds and trials. From a budgeting perspective, expect that refunds are not guaranteed and ranges go from full refunds to no refund depending on timing and billing channel.
Billing disputes and chargebacks
When charges are unexpected, users have reported seeking refunds through whichever billing channel processed the charge; forum reports show mixed outcomes including partial refund by the marketplace and successful reversals in some cases. If you contest a charge, treat it as a financial dispute: gather documentation, note charge dates and amounts, and prepare to interact with the entity that processed payment rather than the feature provider.
Customer experiences with cancellation
What users report
Public customer feedback collected from discussion forums and review threads shows a pattern: confusion over variable prices, unexpected charges or duplicated billing, and difficulty aligning subscription ownership with the correct account or payment method. Many threads cite situations where the amount shown on a bank statement did not match the in-app listed price, or where an app-store refund partly reversed the charge.
Users also report issues when trying to resubscribe on a different account or device because the marketplace recognises the original payment credential or subscription record; this can affect the ability to buy a different plan until the existing subscription period ends.
Recurring issues and practical takeaways
Recurring issues include price volatility between accounts, regionally tested tiers (for example ad-free/platinum) appearing inconsistently, and uncertainty over who handles refunds. From a financial optimisation stance, verify which billing route applied at the time of purchase because that determines refund options and timelines.
Practical takeaways drawn from user reports: track the exact payment method and billing date, watch for duplicate subscriptions under the same billing credential, and monitor statements after cancellation for unexpected renewals. These steps reduce the chance of surprise charges and strengthen your case if you need to dispute a transaction.
Common pitfalls and mistakes to avoid
- Ignoring the billing route: not confirming whether the marketplace or Snap billed you can limit refund options.
- Assuming immediate access loss: some subscriptions remain active until the paid period ends even after cancellation.
- Failing to reconcile statements: not matching bank or card statements to subscription dates weakens your position in a dispute.
- Overlooking multiple accounts: subscriptions attached to different accounts or IDs can lead to duplicate charges or lost access if moved incorrectly.
- Missing documentation: lack of receipts, timestamps and transaction IDs makes refund requests and disputes harder to win.
Documentation checklist
- Receipt or invoice: transaction date, billed amount and seller name.
- Payment method details: last four digits or account identifier and billing date.
- Subscription identifier: plan name and any SKU or order reference if available.
- Statement screenshot: bank or card statement line showing the charge.
- Timeline note: when the subscription started, renewals, and when you requested cancellation.
Consumer rights that matter for Snap Premium
From a rights perspective, statutory consumer guarantees and digital service rules may protect purchasers of Snap Premium depending on the nature of the transaction and whether the service is paid via a marketplace or directly by Snap. Where guarantees apply they cannot be excluded, and this can affect entitlement to remedies for defective digital content or services.
In practice, the available remedies and methods to pursue them differ by billing route; align your complaint path and evidence with the entity that accepted payment. Keep interactions factual and finance-focused: dates, amounts and demonstrable service failures yield stronger outcomes.
Practical strategies for minimising cost before cancelling
As a financial advisor, I recommend assessing marginal value: calculate the monthly cost per feature you actually use and compare against known alternatives such as pausing spend in a budget category or reallocating that A$ amount to higher-return uses. If the subscription is A$5.99/month, that is A$71.88/year - consider whether those features displace subscriptions with higher effective cost per active feature.
Consider timing changes around your billing cycle so you avoid paying for a full next cycle when you no longer need the service. Documenting the decision and expected effective cancellation date helps with cashflow planning and potential rebate calculations.
How to handle disputes and request refunds
When a charge is wrong or unexpected, act on the financial facts: compile the documentation checklist, identify the payment processor that appears on your bank statement, and lodge a dispute through that payment route following their dispute process. Forum reports show mixed outcomes, so persistence and complete evidence materially increase the chance of a favourable resolution.
If the billed amount differs from the advertised plan, record screenshots or contemporaneous notes showing the advertised price and the charged amount; this supports claims of discrepancy. Keep communications factual and limited to the evidence rather than emotive language.
What to expect immediately after cancelling Snap Premium
Expect one of the following outcomes depending on billing route: no future renewals with access retained until the end of the paid period, immediate loss of premium features with no refund, or a partial credit/refund in line with the seller's policy. The exact behaviour varies by marketplace or Snap billing rules.
Monitor your next statement cycle closely for unexpected renewals or residual charges, and compare the final active date to your documentation checklist so you can escalate with precise dates if needed.
Address
- Address: PO Box 522 North Ryde BC New South Wales Australia 1670
Alternative options and opportunity cost
In terms of value, weigh Snap Premium against lower-cost or free alternatives: free core Snapchat features, occasional paid content purchases, or short-term bundles during promotional pricing. The opportunity cost of a recurring A$5.99/month subscription is the forgone alternative uses of that money across the year. Use that lens when deciding whether to renew or cancel.
For users who mainly value a single feature, consider tracking feature usage for 30 days to calculate true cost-per-use and make a rational retention decision based on measured use.
What to do after cancelling Snap Premium
After you cancel, keep the documentation checklist updated and retain all receipts and statement lines for at least one billing cycle. Reconcile any remaining access dates with your bank statements to confirm the cancellation took effect as expected.
If you plan to re-evaluate the service later, set a calendar reminder to review new features or promotional pricing; this preserves optionality without continuing recurring spend. From a budgeting perspective, redirect the saved A$ into an expense category where it yields higher personal value or a short-term goal.