Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Social Catfish
39252 Winchester Rd. STE 107 #228
92563 Murrieta
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Social Catfish service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Social Catfish: Easy Method
What is Social Catfish
Social Catfish is an online people-search and identity verification service that offers reverse image search, name/email/phone lookups and deeper background checks aimed at spotting romance scams and verifying online contacts. The platform markets both short paid trials and recurring membership plans plus a one-off Search Specialist report option for in-depth investigations.
The service commonly presents a low-cost trial period that converts to a recurring monthly membership unless the subscription is stopped within the trial window. Pricing tiers seen in industry reviews include short trial fees, a monthly membership for unlimited social searches, a separate image-search membership, and a higher-cost one-off specialist report.
Subscription plans and typical billing for Social Catfish
Industry reviews consistently report a pattern: a short trial fee (often a few dollars) that rolls into a monthly subscription if not addressed within the trial window. Monthly plans vary by feature set: social searches, image searches, bundle options and a one-time Search Specialist service. Expect recurring monthly billing if the plan is not terminated before the trial ends.
| Plan type | Typical USD source price | Approx A$ price |
|---|---|---|
| Short trial (social search) | US$5.73 (trial) | A$8.53 (approx) |
| Monthly social searches | US$27.48 / month | A$40.90 / month (approx) |
| Monthly image search | US$28.97 / month | A$43.12 / month (approx) |
| Search specialist (one-off) | US$397 (one-off) | A$591 (approx) |
Conversion based on market mid rates around the date of writing; figures are approximations intended for budgeting only. Source pricing and trial lengths have been reported on multiple review sites and vary with promotions.
Customer experiences with cancellation
What users report
Users who wrote reviews on public platforms describe a recurring pattern: a small trial charge followed by a substantially larger monthly charge when the trial converts, and difficulty getting an immediate refund for the unexpected charge. Several reviewers describe seeing an initial small authorisation or trial fee then a later debit of A$30 - A$70 equivalent.
Some reviewers report satisfactory outcomes when their bank intervened or when they pursued a dispute, while other reviewers report slow or unhelpful merchant responses. A few posts call out the prominence of the one-off Search Specialist as an expensive but separate offering.
Recurring issues and practical takeaways
Common complaints relate to unexpected automatic renewals after a low-cost trial, unclear presentation of recurring billing at purchase, and slow merchant replies when users try to resolve billing or refund queries. Trust and clarity concerns are the most frequent consumer themes raised in reviews.
Practical takeaways from reviewing public feedback: document every purchase screen and receipt you see, check your card statement for merchant descriptors (they often show the merchant name or variation), and note trial expiry dates and the exact amount debited when a charge appears. These steps strengthen disputes with your bank if needed.
How cancellations and refunds typically work for Social Catfish
Service reviewers consistently describe a trial window that must be addressed to avoid conversion to a recurring monthly membership. If a membership converts, the charge usually appears as a standard merchant debit on the card statement under the merchant name. Refund outcomes vary: some users report successful refunds, others report refusal or limited refunds for the period already used.
Industry commentary notes that Social Catfish offers a Search Specialist as a separate, non-recurring paid investigation; that payment is generally non-refundable except under specific conditions described by the provider or required by law. Expect one-off specialist fees to be treated differently from subscription refunds.
If you believe a charge is unauthorised or a trial converted without clear consent, the bank chargeback or card dispute process is a common escalation path used by reviewers who could not obtain a merchant refund. Banks and card schemes have time limits on disputes, so act promptly.
Documentation checklist
- Purchase evidence: keep screenshots of the final payment page and any trial terms shown at purchase.
- Card statement entries: note the exact transaction descriptor, date and amount as it appears on your bank statement.
- Receipt or confirmation: retain any payment confirmation text or merchant reference you received at the time of purchase.
- Trial timing notes: record the date and local time you started any trial and the expected trial expiry date.
- Refund or dispute records: save any correspondence or reference numbers from your bank or other dispute channels if you initiate a chargeback or complaint.
Common pitfalls and mistakes to avoid
- Assuming trial means free: a low initial fee can still convert to a larger recurring payment if the trial terms are not actioned.
- Missing the trial deadline: failing to log trial expiry dates is a common reason trials convert to paid months.
- Poor record-keeping: lack of screenshots and transaction details makes disputes much harder to win.
- Waiting too long to act: banks and complaint bodies have strict timeframes for chargebacks and complaints.
Short note on consumer rights that matter for Social Catfish
Consumer guarantees and payment dispute routes in this jurisdiction apply to digital services and subscriptions. If Social Catfish’s service is materially different from how it was sold, or the platform fails to deliver promised core features, those grounds may support a refund claim under consumer law. Time limits and circumstances vary, so keep interactions time-stamped and documented.
How to escalate a disputed charge and what to expect
If a merchant refund is not forthcoming, escalation usually follows the bank dispute/chargeback route or a complaint to a financial ombudsman if your bank’s response is unsatisfactory. Banks and card schemes will request supporting evidence and have procedural timeframes; a chargeback decision can take weeks and sometimes longer.
Expect the bank to ask for documentation from you and to communicate with the merchant’s bank. If the chargeback is rejected by the merchant’s bank, additional remedies can include lodging a complaint with a financial complaints authority. Keep records of all steps taken.
| Issue | What users reported |
|---|---|
| Unexpected renewal | Trial converted to monthly debit reported frequently on review sites. |
| Refund outcomes | Mixed: some refunds issued after dispute, other users report refusal or long delays. |
Address
- Address: SocialCatfish LLC, 39252 Winchester Rd. STE 107 #228, Murrieta, CA 92563
What to do after cancelling Social Catfish
After you have taken cancellation or dispute steps, continue to monitor your bank statement for at least two billing cycles for any residual or duplicate charges. Note the exact descriptor that appears for each debit; this helps banks match transactions to merchant accounts.
If an unexpected charge reappears, prepare the documentation previously outlined and consider lodging a formal dispute with your card issuer within the issuer’s time limits. Where available, use the bank’s official dispute process rather than informal social posts when you need a formal remedy.
Finally, if you think a merchant’s practices are misleading or deceptive in respect of trial conversions or refund obligations, consider reporting the conduct to the consumer regulator; coordinated reporting helps regulators identify systemic issues. Keep your evidence organised in case a regulator or dispute body requests it.