Postclic unlimited subscription: promo at A$1.61 for 48h with a mandatory first month at A$87.71, then A$87.71 per month without commitment
Cancel TANTAN
in 30 seconds only!
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tantan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Tantan: Easy Method
What is Tantan
Tantan is a location-based social and dating app that offers a free tier plus premium “VIP” subscription features such as unlimited likes, rewind, super likes and profile highlighting. The app is operated by companies within the Momo/Tantan group and is distributed via mobile app stores as well as through other channels; app-store listings describe VIP membership and automatic renewal ahead of expiry. Tantan’s app-store listings show VIP pricing that varies by region and an example starting price of A$13.99 per month in the App Store notice.
Tantan’s premium tiers are positioned as add-ons that increase visibility and remove limits on swiping; reviewers and aggregated product pages list one-, three- and 12-month options and regional price variations. Market reviews and price trackers list a wide range of AU-equivalent prices depending on platform and promotion, so expect differences between app-store billing and any direct offers.
Customer experiences with cancellation
What users report
Users frequently report two recurring themes: confusion over who billed them (app store versus third party) and unexpected or repeated charges after an apparent cancellation. Multiple independent review platforms and discussion threads document cases where members believed they cancelled but later saw a renewal charge.
Other feedback highlights account quality concerns (fake or scam profiles) that prompted users to leave but then struggle with billing disputes. Several reviewers specifically mention delays or limited responsiveness when contesting charges.
Recurring issues and practical takeaways
When customers describe successful outcomes, common elements are clear proof of payment, timely screenshots of subscription status, and persistent follow up. Reviews also emphasise the difference between purchases processed by an app store and those processed via the service’s own billing, which often determines refund responsibility.
Practical takeaway: establish which billing channel processed the payment before lodging any dispute; keep records of the original order number and the platform that charged you.
How cancellations typically work for Tantan subscriptions
Tantan subscriptions are commonly sold as auto-renewing VIP memberships. App-store metadata notes automatic renewal and a renewal attempt in the 24-hour window before a subscription expires. That timing is important when you monitor upcoming charges.
Billing behaviour depends on how the subscription was bought: purchases processed by an app store are subject to the store’s renewal and refund mechanisms; purchases processed directly by the app provider or a website follow the provider’s terms. Confusion between these channels is a frequent source of disputes.
Proration and refunds are not guaranteed. Many digital-subscription vendors do not prorate unused time and treat subscription fees as non-refundable for change of mind, but consumer guarantees may apply if the service is faulty or misrepresented. Expect case-by-case outcomes for refunds.
Cooling-off rights for digital content are limited: change-of-mind refunds are usually discretionary, whereas statutory consumer guarantees can require a refund if the subscription delivered is not as described or is substantially defective. The regulator has taken enforcement action when platforms misrepresent consumer rights.
| Plan | Typical AU note | Core premium features |
|---|---|---|
| Monthly | Example start A$13.99/month (app store listing) - pricing varies by region and platform | Unlimited likes, rewind, super likes, profile highlight |
| Quarterly | Varies - often discounted per month versus monthly | Same core features, multi-month billing |
| Annual | Varies - larger up-front payment with lower per-month effective cost | Same features, longer commitment |
Billing method comparison for Tantan
| Billing channel | Who processes refund claims | Practical implication |
|---|---|---|
| App store (Apple/Google) | Store handles refunds and renewals; app metadata references auto-renewal rules | Follow store rules for refund windows; proof of charge from the store is critical. Example app-store notice lists auto-renew window. |
| Direct / third-party processor | Provider or processor usually handles refunds | Provider terms and support responsiveness vary; obtain order numbers and transaction receipts. |
Documentation checklist
- Proof of purchase: transaction ID, app-store receipt or card statement showing the A$ amount and date.
- Timestamped evidence: screenshots that show subscription status or renewal attempts with date and time.
- Correspondence record: summaries of any interactions recorded with support channels (dates and short notes only).
- Device and account details: device type, account email/username as shown in the app, and the platform used (Apple ID, Google account, other).
- Sequence log: a concise timeline of actions (purchase, attempted cancellation, subsequent charge) with dates.
Common pitfalls when cancelling Tantan
- Mismatch of billing channel: assuming the app provider processed the charge when the app store did can block effective dispute resolution.
- Missing proof: not saving the original receipt or order number makes refunds and disputes harder.
- Timing errors: renewals attempted in the 24-hour pre-expiry window may post even if you acted close to renewal time.
- Assuming automatic proration: many services do not prorate remaining time; expect whole-period billing unless otherwise stated.
- Delays in response: lengthy support response times can cause multiple charge attempts and frustration; persistent, organised documentation is helpful.
Refunds, disputes and chargebacks for Tantan payments
If you believe a charge is incorrect, identify the transaction source and retain that proof; dispute policies differ by payment processor. Chargebacks to a card issuer are a last-resort remedy and carry time limits and requirements; the issuer will request evidence.
Under consumer guarantees, a refund may be required for a major failure in the service provided. These guarantees apply to digital subscriptions where the product is faulty or not as described; change-of-mind refunds remain at the provider or store’s discretion. Regulatory action has clarified that digital products do not lose ACL protections after download.
Address
- Address: 409, 4th Floor, Building 9, Guanghua Road, Chaoyang District, Beijing 100020, China
What to do after cancelling Tantan
After you believe a subscription is cancelled, keep monitoring your bank and card statements for at least two billing cycles and keep the documentation checklist at hand. If a renewal appears, identify the transaction source immediately and match it to your receipts.
If you pursue a refund or dispute, present a clear timeline, the original receipt, and concise evidence of any service failure or misrepresentation. Where applicable, reference consumer guarantee principles rather than change-of-mind policies when arguing for a remedy.
Finally, protect your account details, update payment methods if you stop using a service, and keep a short archive of subscription receipts for future reference. These small actions reduce dispute friction and speed resolution.