Cancellation service N°1 in Cyprus
Contract number:
To the attention of:
Cancellation Department – Coursiv
Georgiou A, 83 Shop 17 Potamos Germasogeias
4047 Limassol
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Coursiv service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Coursiv: Easy Method
What is Coursiv
Coursiv is a subscription-based online learning platform focused on practical AI skills, offering short, topic-focused learning paths and AI-driven exercises. The current product structure emphasises time-limited access packages rather than a single perpetual purchase, with the vendor describing multi-week cycles for access and automatic renewal at the end of each period. This model positions Coursiv toward learners who prefer short, intensive bursts of guided material and AI tool practice rather than long-form specialist courses.
From a product perspective, Coursiv presents 4-week and 12-week subscription cycles as core offerings and frequently uses promotional introductory pricing to acquire trial users before standard renewal terms apply. Several independent reviews and platform overviews report one-week promotional offers and follow-on charges at a higher standard rate.
| Plan | Access cycle | Price (A$) | Notes |
|---|---|---|---|
| One-week trial | 1 week | Varies (reported intro offers around approx A$9) | Promotional; reported by reviewers as low-cost trial. |
| 4-week plan | 4 weeks | Varies | Standard short-cycle plan; auto-renews at end of cycle. |
| 12-week plan | 12 weeks | Varies | Longer cycle, often pitched as better per-week value; auto-renews. |
Why people cancel Coursiv
Considering that subscriptions are recurring costs, many cancellations are motivated by strict budget management: consumers reallocate spending when perceived marginal value falls below the recurring fee. From a financial perspective, users evaluate time-on-platform versus subscription outlay and frequently cancel when usage intensity drops.
Other financial reasons include unexpected renewals after introductory pricing, unclear renewal cadence (4-week or 12-week cycles instead of a calendar month), and perceived gaps between promised outcomes and delivered content. Reviewers report that promotional pricing converts to higher renewal rates that some users did not anticipate.
Non-financial reasons also appear: content depth (many reviewers describe material as entry-level), duplicated material available free elsewhere, and frustration with billing or refund handling. Taken together, these points create predictable churn pressure on a subscription product that relies on ongoing perceived value.
How cancellations typically work for Coursiv subscriptions
Subscription model: Coursiv operates on discrete billed cycles (reported 4-week and 12-week cycles) that automatically renew at the end of each access period. This cadence means a "month" for a Coursiv subscription may not align with calendar months.
Billing and proration: Official guidance indicates that cancellations stop future renewals but do not automatically create refunds for charges already processed. Proration for unused time is not described as a standard entitlement in the vendor's materials. From a financial perspective, assume that charges that have cleared are treated as completed access for that period rather than refundable credit.
Cooling-off and guarantees: Coursiv references satisfaction or money-back guarantees in places reviewers have found, but the vendor’s refund terms include usage conditions that can limit eligibility. Reported conditions include activity-based requirements during a trial period that affect refund rights. Consumers should treat advertised guarantees as conditional unless clearly stated otherwise.
Third-party platforms and billing route: Whether a subscription was processed directly or via an app marketplace can materially affect renewal control and refund pathways. Purchases routed through a marketplace may follow the marketplace’s renewal and refund rules rather than the vendor’s posted terms. From a budgeting viewpoint, identify the origin of the charge on your statement because the remittance route affects the practical options you have after a renewal.
What users report
Public user reports collected on discussion forums and consumer threads commonly mention unexpected post-trial charges, difficulty obtaining refunds, and inconsistent customer responses. Multiple threads describe that promotional trial pricing led to renewals at higher rates, and that refund responses sometimes referenced strict fulfilment or activity conditions. Some users report being able to avoid additional charges when they managed renewal timing carefully; others report ongoing charge disputes.
Recurring issues and practical takeaways
Recurring issues from user feedback include: unclear renewal cadence (4-week vs monthly expectations), refund requests declined on the basis of usage conditions, and variable experiences depending on how the subscription was purchased. The practical takeaway priced against refund risk is to treat any introductory price as temporary and budget for the standard renewal rate when evaluating value.
Documentation checklist
- Order evidence: keep screenshots or PDFs of the initial purchase receipt and promotional terms.
- Billing records: record dates and amounts from bank or card statements showing the charge and any renewals.
- Terms snapshot: save a copy of the vendor terms and refund policy visible at the time of purchase.
- Usage proof: download or keep timestamps of platform activity where relevant to conditional guarantees.
- Dispute record: note dates and brief summaries of any communications or outcomes if you lodge a dispute with a payment provider.
Refunds, disputes and financial remedies
From a financial-advisory standpoint, treat refunds as uncertainty when you plan recurring expenses. Reported vendor practice shows that processed charges are often treated as completed access, and refund eligibility can be conditional. If value is uncertain, prefer short test cycles to larger up-front commitments.
Disputes and chargebacks: If a charge appears unauthorised or contradicts the terms you understood at purchase, a dispute with your card issuer or payment provider is a standard financial remedy. Dispute policies and timeframes vary by provider; keep documentation organised and date-stamped to support any claim. This is a practical, financial protection pathway when direct vendor remedies are limited or unsuccessful.
Accounting and budgets: When evaluating whether to retain or cancel a subscription, model the yearly cost of keeping Coursiv at an expected renewal rate rather than the introductory price. For example, a reported standard rate near US$39.99 converts to roughly approx A$60 at typical recent exchange rates, which is material when multiplied across months. Use conservative assumptions for renewal price when assessing value.
| Feature | Coursiv (reported) | Free / low-cost alternatives |
|---|---|---|
| Access model | Time-limited subscription cycles (1, 4, 12 weeks reported) | On-demand free tutorials and open-source guides (self-paced) |
| Content depth | Broad, entry-to-intermediate; reviewer feedback suggests limited depth | Specialist paid courses for deep topics |
| Refund clarity | Conditional refund terms documented; user reports vary | Marketplaces may have clearer refund rules |
Address
- Address: Coursiv Limited, Georgiou A, 83 Shop 17 Potamos Germasogeias, Limassol 4047, Cyprus
Consumer rights that matter for Coursiv
Digital content and subscription services are covered by Australian consumer guarantees: if a service has a major failure against what was promised, remedies including refund or cancellation for unused portions may apply. However, vendors cannot lawfully contract out of these guarantees. In disputes over access or functionality, the regulator guidance indicates that consumer law protections extend to digital purchases. Apply this principle to any claim you make about Coursiv access or delivered features.
Practical financial checklist before committing to a renewal
- 1. Recalculate annualised cost assuming standard renewal price rather than intro price.
- 2. Compare time-on-platform to expected outcomes and assign a dollar value to hours used.
- 3. If studying intermittently, compare subscription vs one-off purchases of focused courses for the same subject.
- 4. Track the billing route shown in statements to understand whose policies apply to refunds.
What to do if you think a renewal or charge was incorrect
From a budgeting and dispute-management perspective, immediately collate the purchase receipt, the date and amount of the renewal and any platform usage evidence. Your priority is to create a coherent timeline and assemble evidence for a financial dispute or consumer complaint. Public reporting by other users indicates that clear documentation materially strengthens the case.
Where charges are repeated or unauthorised, keep a record of each occurrence and the statement description shown on your bank statement, because the remittance path can determine the practical options available. For budgeting, treat any disputed charge as a contingent liability until resolved.
What to do after cancelling Coursiv
Immediately after you cancel a subscription cycle, update your personal finance records and remove any scheduled budget items tied to that subscription. Reallocate the expected recurring payment to a specific goal or savings buffer so the freed cashflow improves your net monthly position. Considering that small recurring charges compound over time, the financial benefit of cancelling a marginal subscription is measurable and immediate.
Monitor statements for one or two cycles after cancellation to confirm no unexpected renewals. If a charge appears after cancellation and you consider it unauthorised, preserve the statement line, date, amount and any descriptive text as evidence for a dispute or complaint. Maintain a concise chronology of events with dates and amounts.
Finally, reassess whether the learning objectives you had for the subscription can be met by lower-cost alternatives or a one-off focused purchase. From a value perspective, match the buying pattern (subscription vs single purchase) to your expected usage intensity and desired level of depth. This simple classification reduces future churn and improves your return on learning spend.