Cancellation service N°1 in Ireland
Contract number:
To the attention of:
Cancellation Department – Muses Academy
Newtown House, Leixlip Youth & Community Centre
W23 T8W5 Leixlip
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Muses Academy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Muses Academy: Easy Method
What is Muses Academy
Muses Academy is an app-based personal development and self-care platform that packages short daily lessons, reflections and premium content into subscription tiers. The app description emphasises bite-sized lessons, personalised growth plans and mindful exercises targeted mainly at women seeking confidence and emotional balance.
From a product perspective, Muses Academy operates with in-app purchases and recurring subscription models that appear on app-store billing statements; common in-app items listed include weekly, multi-month and annual premium subscriptions. These price points vary by region and platform.
Subscription plans and pricing snapshot
Available public listings (app-store metadata) show a set of repeatable offers: weekly, three-month and annual premium subscriptions plus occasional promotional annual prices. For Australian budgeting, convert any displayed foreign amounts into AUD and treat listed store prices as approximate because actual final charges depend on your app-store region and currency conversion.
| Plan | Billing period | Typical store amount (source) | Approx. AUD |
|---|---|---|---|
| Premium weekly | Weekly | $9.99 (app store listing) | Approx A$14.95 |
| Premium 3 months | 3 months | $49.99 (app store listing) | Approx A$74.70 |
| Premium year | Annual | $79.99 to $99.99 (app store listings) | Approx A$119.60 - A$149.35 |
All AUD figures above are approximate conversions based on contemporaneous USD - AUD rates and the app-store price identifiers; treat them as planning figures rather than guaranteed checkout amounts.
How cancellations typically affect billing and access for Muses Academy
From a financial perspective, cancellation usually intersects with billing cycles, trial conversions and platform billing rules. Subscriptions billed via app stores typically renew automatically at the end of each cycle unless stopped before the renewal event; charges often appear as the developer or platform name on card statements.
Proration policies and refunds vary: many subscriptions remain active until the end of the paid billing period rather than providing a pro rata refund for unused time. Some customers report refund requests being conditionally honoured depending on timing, trial status and discretionary support decisions.
Cooling-off rules: consumer cooling-off rights can apply to digital services in limited circumstances, but entitlements depend on whether the service is supplied immediately and whether the user consumed the content. For Muses Academy, immediate access to digital content often reduces statutory cancellation refunds. Relate any legal right you consider to the specific subscription terms you accepted at purchase.
Customer experiences with cancellation
What users report
Public reviews and complaint portals show a mixed picture: positive comments about lesson usefulness and short-format content coexist with numerous complaints about unexpected charges, unclear trial conversions and difficulty stopping recurring billing. Several reviewers specifically mention being charged after attempts to cancel or after trial expiry.
Recurring issues and practical takeaways
Users commonly report three practical problems: 1) unexpected renewals after trial expiry, 2) disputed or duplicate charges, and 3) variable responsiveness from support. These reports translate into financial risks: unplanned recurring costs, time spent pursuing refunds, and short-term cashflow impact.
In terms of value, if your usage pattern is intermittent, the weekly or quarterly pricing models can compound quickly versus annual plans; conversely, annual promotions can represent material savings if you plan continuous use for 6 - 12 months. Use the conversion examples above to estimate the annualised cost for budgeting.
Documentation checklist
- Purchase receipt: transaction record showing date, amount and merchant descriptor.
- Billing statement: card or bank statement lines where the charge appears.
- Terms at time of purchase: screenshot or saved copy of subscription terms and trial details.
- Refund or support correspondence: any responses you receive from the service or platform.
- Timing evidence: timestamps showing when trial started, when charge occurred, and when any cancellation attempt was made.
Disputes, refunds and chargebacks - financial implications
From a financial-advice perspective, a disputed subscription often becomes a three-track process: merchant support, platform support (app-store or payment processor) and the card issuer dispute process. Each path has different timeframes and success rates. Public resources indicate users sometimes escalate to their bank when merchant support did not resolve the billing issue.
Chargebacks can recover funds but may carry downstream implications: time to resolution, temporary holds on funds and the need for clear documentary evidence. If pursuing a dispute, prioritise preserving receipts, billing dates and any direct replies from the merchant or platform.
Common pitfalls and mistakes to avoid
- Missing trial deadlines: forgetting the exact trial end date can trigger an unexpected renewal.
- Assuming proration: expecting a partial refund for unused time when terms state access continues to the end of the billing period.
- Ignoring billing descriptors: failing to reconcile the merchant descriptor on your bank statement with the subscription name can delay detection.
- Limited evidence: not keeping copies of receipts, screenshots of terms or timestamps reduces leverage in disputes.
- Overlooking platform rules: app-store billing and refund rules differ from direct web payments and influence outcomes.
Practical expectations after cancellation
Expect to retain access through the paid period in many cases, rather than immediate loss of access plus an automatic refund. This is a common commercial approach for digital memberships. Monitor your billing statements for one or two cycles after cancellation attempts to confirm that renewals have not reoccurred.
If a refund is issued, the timeline varies: platform refunds can take several business days to reflect in card accounts, while disputed chargeback outcomes can take weeks. Plan cashflow accordingly if the amounts are material.
Cost-benefit considerations before you cancel
From a budgeting standpoint, compare remaining time-value of the subscription against alternatives. If you have already paid for a short remaining period and will not use the service, the marginal benefit of early cancellation is limited for that billing period.
Conversely, preventing future automatic renewals is often the priority to stop ongoing leakage. Run a simple comparison: annual cost (converted to A$) versus aggregated short-term renewals over 12 months to determine which option is financially superior. Use the approximate figures in the pricing snapshot for that calculation.
| Option | Typical annual cost (approx A$) | Financial trade-off |
|---|---|---|
| Muses Academy annual | Approx A$120 - A$150 | Lower per-month cost if used continuously; higher upfront outlay. |
| Muses Academy weekly model | Approx A$775 per year (A$14.95/week) | Flexible but expensive if used most weeks; poor fit for budget optimisation. |
| Free content and podcasts | A$0 | Lower cost but may lack structure; suitable for limited or ad-hoc use. |
| One-off paid courses | Varies | Pay-per-course can be cheaper if you only need a single topic long term. |
Legal rights and short note on consumer protections relevant to Muses Academy
Consumer law may provide remedies where services are not delivered as described or where misleading representations occur. For a digital subscription that is immediately supplied, statutory cooling-off rights are limited, but misrepresentation or unfair contract terms remain regulated. Tie any legal enquiry to the specific subscription terms you accepted and the documented experience.
Address
- Address: Muse Academy, Newtown House, Leixlip Youth & Community Centre, Leixlip, Co. Kildare, W23 T8W5, Ireland
What to expect when contesting a charge or seeking a refund for Muses Academy
When you dispute a charge or request a refund, expect multiple touchpoints: the app-store/platform, the merchant, and potentially your card issuer. Each will request evidence and will follow its own timing rules for investigation and resolution. Public complaint threads show some users progressed to their bank after merchant engagement proved slow or unsuccessful.
Record-keeping speeds any resolution: receipts, timestamps and replies materially increase the chance of a favourable outcome. From a risk-management perspective, treat any unexpected charge as time-sensitive to preserve dispute windows.
Practical next steps to protect your finances relating to Muses Academy
After you act to stop future renewals, monitor your bank and card statements for at least two billing cycles to confirm no further charges appear. Track any support responses and keep dates for timelines.
Open perspectives: consider reallocating subscription spend to a single annual membership if continuous use is likely, or to low-cost resources if usage is irregular. Re-evaluate the recurring expense against measured value over a 3 - 6 month window.