
Cancellation service N°1 in United States

Contract number:
To the attention of:
Cancellation Department – Prosperi Academy
5401 S Kirkman Rd, Ste 135
32819 Orlando
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Prosperi Academy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Prosperi Academy: Easy Method
What is Prosperi Academy
Prosperi Academy is a paid digital education platform offering investment and personal finance courses, lessons and in-app features aimed at learners seeking practical trading and money-management skills. The product is marketed with a short trial and continuing subscription model followed by recurring monthly or premium charges for continued access to course content and additional features.
Official support material confirms the presence of trial-to-subscription transitions and automatic renewals as part of the subscription design.
App distribution metadata lists multiple in-app purchases and monthly plan tiers that have been observed at price points commonly reported around A$39.99 for monthly access and other premium add-ons. This pricing mix is relevant to contractual expectations about ongoing billing and refund entitlements.
How subscriptions are structured for Prosperi Academy
Framework: Prosperi Academy operates a subscription contract with an initial enrolment period (often a trial) followed by automatic renewal into a paid recurring period unless the subscription is terminated before the trial converts.
Billing cycle: Most publicly reported arrangements show a monthly recurring billing cycle after the trial period. Specific in-app purchase lists indicate several monthly tiers and premium options that affect the billed amount.
Proration and access: Contract terms commonly state access continues until the paid period expires even after termination of the subscription, but proration of charges for mid-cycle cancellations is variable and depends on the exact plan terms and the entity that processed payment.
Who processes payments: The contractual party that accepted payment (app store intermediary or Prosperi's merchant) determines refund rules and dispute pathways. Consequently, the billing channel materially affects remedies and timeframes available to a subscriber.
Customer experience and cancellation: evidence and analysis
What users report
Reports gathered from public review platforms show a mixture of positive feedback on course content and repeated complaints about billing, trial conversion and post-cancellation charges. Several reviewers report unexpected renewals after trials and difficulty obtaining refunds.
Examples drawn from review excerpts include users describing surprise at recurring charges once a trial ended, and accounts alleging that cancellation actions did not always prevent subsequent billing. Some reviewers describe having to escalate disputes to their payment provider.
Recurring issues and practical takeaways
1. Trial conversion visibility: Multiple reports indicate the trial-to-paid transition is disclosed but may be presented in a way that some consumers miss, producing later disputes about authorisation and consent.
2. Multiple billing channels: Because payments may be processed through different channels, the applicable refund policy and procedural steps vary; this is a frequent source of user confusion.
3. Allegations of continued billing post-cancellation: A non-trivial volume of complaints allege recurrent charges after an asserted cancellation; these reports commonly prompted users to pursue charge disputes with their card issuer.
Consumer rights that matter for Prosperi Academy
Cooling-off and unsolicited supply: Under consumer protection law, a cooling-off right applies in limited contexts; for digital content supplied immediately with the consumer's consent, there may be no statutory right to a full refund unless a breach of contract or misleading conduct is shown.
Misleading or deceptive conduct: If promotional representations about price or the nature of continuous billing are false or misleading, remedies can include refunds, contract variation or statutory remedies for unconscionable or unfair conduct.
Contractual variation: Subscription terms and the subscription agreement govern the baseline rights; nevertheless, statutory consumer protections operate alongside those terms and cannot be excluded where they are mandatory.
Practical implication: When evaluating a charge or refund request related to Prosperi Academy, assess whether the subscription terms were adequately disclosed and whether your consent to the recurring charge was properly obtained. Official guidance acknowledges trial conversion and automatic billing as part of the subscription design.
Typical cancellation implications for billing and refunds
Notice periods: Subscription contracts often require termination before the next billing date to avoid renewal. The precise cutoff is contract-specific and is determined by the plan terms that applied when you enrolled.
Timing and proration: Depending on terms, you may retain access until the paid period ends. Proration of fees for early termination is not guaranteed and depends on the merchant's stated policy.
Refund scope: Refunds may be granted for unauthorised or erroneously processed charges, but discretionary refunds for change of mind are governed by the merchant's refund policy and any intermediary (such as an app store) rules.
Disputes, chargebacks and escalation
Chargeback considerations: If you believe a charge is unauthorised or not consistent with the agreed terms, a dispute with your payment provider is an available remedy. Retain documentary evidence when lodging a dispute.
Regulatory escalation: For unresolved complaints that raise consumer law issues, complaints can be considered by the consumer protection regulator or an equivalent dispute-resolution body that governs misleading conduct or unfair terms.
Legal remedies: Where there is demonstrable breach of contract or misleading conduct, remedies may include repayment, refund, compensation for loss and, where appropriate, injunctive relief. Consult a legal adviser if amounts involved or legal complexity justify it.
Documentation checklist
- Proof of purchase: transaction receipts, merchant descriptors and timestamps.
- Terms presented at sale: screenshots or copies of the subscription terms and any trial offer text as displayed when you enrolled.
- Billing statements: bank/card statements showing the exact merchant description, amounts and dates.
- Communication records: any correspondence or confirmation messages received from the service provider.
- Error evidence: screenshots of account status, access revoked or continued access after asserted cancellation.
Common pitfalls and mistakes to avoid
- 1. Assuming trial fees are one-off without checking renewal terms.
- 2. Failing to keep a contemporaneous copy of the exact terms shown at signup.
- 3. Not reconciling merchant descriptors on your statement with the transaction receipt.
- 4. Relying solely on memory about dates rather than documented timestamps.
- 5. Waiting too long to raise a dispute with the payment provider or regulator.
Subscription plans and pricing
| Plan or in-app item | Typical listing (observed) | Notes |
|---|---|---|
| Monthly plan - tier 1 | A$39.99 | Commonly reported as the standard monthly renewal level for core access. |
| Monthly plan - tier 2 | A$49.99 | Higher-tier monthly plan listed among in-app purchase options. |
| Premium add-on | A$14.99 | Named premium items and one-off add-ons are listed in app store metadata. |
| Large one-off premium | A$199.99 | Occasional high-value premium offering observed in in-app purchase lists. |
Feature comparison and alternatives
| Item | Typical feature | When to choose |
|---|---|---|
| Monthly digital membership | Access to lessons, quizzes, basic tools | Short-term learning or trial evaluation |
| Premium add-on | Extra content, coaching or toolsets | When additional guidance or features are needed |
| One-off purchase | Standalone handbook or course | When you prefer a non-recurring payment |
What to expect if you contest a charge
Evidence standard: Payment providers and regulators typically require objective evidence that the charge was unauthorised, incorrectly processed or inconsistent with the disclosed terms.
Timing: Financial institutions have specific timeframes for disputes; delayed complaints may be harder to resolve in your favour.
Outcome variability: Outcomes range from full refund to partial refund or denial; results depend on the merits of the evidence and the applicable merchant or intermediary rules.
Practical compliance and preserving rights
Record retention: Preserve all transactional evidence and any content of representations made at the time of sale. This material is essential if you later assert misleading conduct or breach of contract.
Audit your statements: Regularly reconcile bank and card statements for merchant descriptors matching Prosperi Academy charges; note exact dates and amounts for any disputed item.
Escalation path: If an internal clearing attempt with the merchant is unavailing, consider a dispute with the payment provider and, where necessary, a complaint to a regulator specialising in consumer protections.
Address
- Address: Prosperi Academy, 5401 S Kirkman Rd, Ste 135, Orlando, FL 32819, USA
What to do after cancelling Prosperi Academy
Actionable next steps: assemble the documentation checklist, monitor future billing cycles for unexpected charges and prepare evidence should a dispute become necessary.
Monitoring: Keep a watch on statements for at least two billing cycles after a termination to confirm the cessation of recurring charges.
Legal options: If you have substantial unrefunded charges and documentary proof supports your position, consider seeking legal advice about contract remedies or bringing a complaint to the relevant consumer authority.
Final note: In accordance with the subscription structure reported in official material and public feedback, contract terms, the billing channel and the evidence you retain will be the decisive factors in how disputes and refunds are resolved for Prosperi Academy subscriptions.