Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Study Buddy
The Study Buddy Studios Ltd, Manor House
TA8 2AS Burnham on Sea
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Study Buddy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Study Buddy: Complete Guide
What is Study Buddy
Study Buddy is a paid tutoring and study-support service that markets recurring memberships and scheduled session subscriptions for learners. Offerings range from weekly one-on-one tutoring packages to broader membership access to resources and group sessions, with variations between local franchise sites and independently run Study Buddy operations. Many public policy pages for Study Buddy-style businesses state recurring billing, scheduled weekly or bi-weekly payments, and subscription modification or cancellation rules built into their terms.
For readers evaluating or ending a Study Buddy subscription: keep in mind the service mix (scheduled sessions, package hours, ongoing membership benefits) often determines notice periods, whether payments are weekly or monthly, and whether refunds or proration are available. The publicly posted subscription terms for a Study Buddy operation commonly require continued payments through a specified notice window and limit refunds.
Subscription plans and pricing at a glance
Official public listings for Study Buddy variants do not always publish uniform AU prices; offerings are presented as session packages, weekly subscriptions or annual memberships with regional pricing differences. When price points are not listed, expect plan costs to vary by tutor level, session length and membership tier.
| Plan type | Typical billing cadence | Price (A$) | Key feature |
|---|---|---|---|
| Weekly scheduled sessions | Weekly or bi-weekly | Varies | Same day/time weekly slot, session carry-over rules |
| Packaged hours | One-off purchase | Varies | Prepaid hours deducted per session |
| Membership access | Monthly or annual | Varies | Resource library and priority booking |
Customer experience and cancellation reports
What users report
Public reviews collected from customer feedback platforms show a mix of experiences: some users praise session quality and tutor responsiveness, while others report billing confusion and difficulty stopping recurring charges. Specific complaints include recurring small charges after account closure, delayed responses when members request account action, and unclear billing descriptors on statements.
Positive comments often single out helpful tutors and flexible make-up options; negative comments frequently relate to billing or account closure friction rather than tutoring quality. These patterns suggest operational strengths in delivery and weaknesses in subscription administration.
Recurring issues and practical takeaways
Users commonly note a required notice period and explicit no-refund or no-proration clauses in Study Buddy-style terms, so expecting immediate stoppage or pro rata refunds is risky. One public policy excerpt requires a four-week notice and continued payments through the notice window; failed-payment penalties and no prorating are explicitly stated in that policy.
Practical takeaway: treat Study Buddy subscriptions like service contracts where timing matters; plan cancellations relative to your billing cycle and retain evidence of dates and transactions.
How cancellations typically work for Study Buddy subscriptions
Notice periods: a Study Buddy terms page publicly shows a four-week notice requirement for subscription cancellation, with payments continuing on the existing cadence during the notice period. This means the effective stop date is often at least one billing cycle plus the notice window after the cancellation trigger.
Billing cycles and access: subscriptions billed weekly, bi-weekly or monthly generally remain active until the end of the paid period or until the notice period expires. Access to scheduled sessions may continue during the notice window unless terms state otherwise.
Proration and final charges: Study Buddy-style terms that state "no refunds, credits, or prorated adjustments" indicate final charges during notice periods are unlikely to be returned. Where a prepaid package exists, unused hours may be handled under the package rules rather than general subscription refund norms.
Refunds, proration and cooling-off
Cooling-off right: depending on how the contract was formed, a consumer law cooling-off period may apply in limited circumstances; however, Study Buddy terms often restrict refunds and define make-up or forfeiture rules for missed sessions. Always read the specific Study Buddy terms that applied when you subscribed.
Refund expectations: if the Study Buddy terms explicitly deny prorated refunds or credits, the legal remedy will depend on consumer law and the exact facts (for example misrepresentation or unauthorised charges). Users have successfully pursued refunds when charges were demonstrably incorrect, but outcomes vary.
Disputes, chargebacks and escalation options
If you see an unauthorised or continuing charge after you believe you ended a Study Buddy subscription, document the transaction details and follow your payment provider's dispute steps. Independent services that track recurring charges note that resolving lingering billing disputes often requires clear evidence of dates, terms, and prior correspondence.
Timing matters: payment providers and card networks typically apply strict time limits for disputes. Begin evidence collection quickly and know that outcomes depend on contract wording, your bank's rules and how the merchant records cancellations.
Documentation checklist
- Account details: username or membership identifier and any order or invoice numbers.
- Payment records: bank or card statements showing charge dates and amounts.
- Terms and conditions: the Study Buddy subscription terms that were in effect when you joined.
- Cancellation evidence: date-stamped proof of the action you took and any acknowledgement from the service.
- Session records: attendance logs or session dates if you purchased packaged hours or recurring sessions.
- Communication log: a concise timeline of interactions, with dates and brief notes.
Common pitfalls and mistakes to avoid
- 1. Missing the notice window - assuming cancellation is immediate when terms require a multi-week notice.
- 2. Ignoring billing cycles - not aligning the cancellation timing with the next billing date can cost another full period.
- 3. Expecting automatic proration - trusting that unused time will be returned when the policy forbids proration.
- 4. Failing to keep proof - not keeping receipts, screenshots or terms at signup reduces escalation options.
- 5. Overlooking failed-payment rules - some Study Buddy policies state failed payments incur fees and can render sessions billable despite non-attendance.
Address
- Address: The Study Buddy Studios Ltd, Manor House, Burnham on Sea, Somerset, England, TA8 2AS
Plan and feature comparison
| Service | Common plan types | Price indicator (A$) | Notes |
|---|---|---|---|
| Study Buddy (typical) | Weekly sessions, packaged hours, membership | Varies | Notice periods and no-proration clauses often appear in terms |
| Other tutoring providers | Pay-per-lesson, packages, subscription | Varies | Cancellation and refund rules vary widely by provider |
| AI study platforms | Monthly/annual plans | Varies | Often instant stop at period end; read app-store or vendor terms |
Practical checklist for action before you cancel
- Review the active terms: identify notice requirements and refund language that applied when you joined Study Buddy.
- Map billing dates: write down your last paid date and the next billing date so timing aligns with the notice window.
- Gather evidence: collect invoices, receipts and the specific subscription terms active at signup.
- Check session entitlements: confirm whether scheduled sessions during the notice window will be honoured, rescheduled or forfeited.
- Monitor statements: watch bank/card transactions for at least two cycles after the effective stop date.
What to do after cancelling Study Buddy
Immediately after the effective stop date, keep a close eye on your bank and card statements for unexpected charges and keep all documentation handy. If an unexpected charge appears, lodge a dispute with your payment provider supported by the documentation checklist above.
Also review any residual commitments such as make-up sessions, outstanding balances, or failed-payment fees that Study Buddy terms may allow. If the merchant asserts a valid final charge under their posted terms, use your documentation to negotiate or escalate.
Finally, consider alternatives or pause options if you plan to return. Keeping records and aligning cancellation timing with your billing cycle is the most efficient way to avoid unwanted charges and to preserve evidence if you need to dispute a charge.