Postclic unlimited subscription: promo at A$1.61 for 48h with a mandatory first month at A$87.71, then A$87.71 per month without commitment
Cancel EVERYPLATE
in 30 seconds only!
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Everyplate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Everyplate: Complete Guide
What is Everyplate
Everyplate is a value-oriented meal kit subscription that supplies pre-portioned ingredients and recipe cards for weekly home cooking. The service offers several meal plans by dietary preference and household size with a weekly rolling subscription and an advertised per-plate price point intended to undercut full-service competitors.
Everyplate presents plan categories labelled Classic, Vegetarian, Flexitarian and Family and advertises low per-plate pricing plus a weekly delivery charge. The service operates on a weekly cut-off for changes and charges on a rolling basis tied to scheduled deliveries.
Subscription plans and pricing snapshot
This section summarises publicly stated plan types and the key billing feature that affects cancellations: weekly rolling charges and an 11:59PM AEST cut-off on Tuesday prior to delivery. These operational facts shape notice periods and refund expectations for subscribers.
| Plan | Typical features | Price indication |
|---|---|---|
| Classic | Meat, seafood and vegetable options; flexible servings 2-6 | Varies by selection; per-plate advertising from A$2.99 to A$4.44 (promotional and plan dependent). |
| Vegetarian | Plant-forward meals; similar serving options | Varies; see Classic pricing band. |
| Flexitarian | Balanced menu with mixed proteins and veg | Varies by selection and promotional offers. |
| Family | Family-sized recipes and higher portion counts | Varies; per-plate cost decreases as portion count rises. |
How cancellations typically work for Everyplate
Everyplate uses a weekly rolling subscription model: a subscriber is charged per scheduled delivery after a cut-off that is applied each week. Consequently, cancellation or amendment timing relative to that cut-off determines whether a scheduled charge will occur.
The published cancellation policy states there is no cancellation fee and that re-subscription is permitted subject to the company’s discretion. The cut-off time for changes is expressly stated as 11:59PM AEST on the Tuesday prior to delivery. These are contractually relevant facts for disputes about charges after a cancellation attempt.
| Attribute | Everyplate details |
|---|---|
| Billing cadence | Weekly rolling charges following weekly cut-off. |
| Delivery fee | Advertised additional weekly delivery fee (example: A$9.99 as stated on help pages). |
| Cancellation fee | None; company reserves right to refuse re-subscription. |
| Change cut-off | 11:59PM AEST, Tuesday before delivery. |
Customer experience with Everyplate cancellation
What users report
Public reviews and forum posts show a mix of positive comments about value and ease of meals and recurring complaints linked to billing, missed deliveries and difficulty with account changes. Multiple reviewers report being charged for boxes they believed they had cancelled or skipped.
Responses from the company to reviewer complaints are present on review platforms; these responses indicate internal follow-up but do not uniformly resolve every complainant’s refund or delivery problem. Reported outcomes vary: some reviewers later confirm receipt of refunds, others report ongoing billing confusion.
Recurring issues and practical takeaways
Recurring themes that are contract-relevant include timing disputes about the change cut-off, apparent asynchronous records between invoices and actual payment debits, and occasional delivery failures that feed refund claims. These factual threads are important for any contractual or consumer law analysis.
From the evidence available, successful dispute resolution often hinges on demonstrable contemporaneous records showing when a change was requested relative to the cut-off and records of what was charged and when. Keep this operational reality in mind when evaluating a claim.
Legal framework and consumer rights applicable to Everyplate
Consumer guarantees under the Australian Consumer Law apply to goods and services supplied by businesses that operate here. In accordance with those guarantees, failures in delivery or supply may attract remedies such as refund, replacement or compensation for consequential loss, depending on the nature of the breach. This applies to Everyplate where a consumer asserts non-delivery or defective supply.
Contractual terms in the Everyplate subscription agreement will coexist with statutory rights. Consequently, an exclusion clause in the terms cannot negate consumer guarantees where those rights apply. Disputes often require demonstrating both the contractual element (timing, cut-offs, notices) and the statutory breach (non-delivery, poor supply).
Documentation checklist
- Order records: copies of order confirmations and invoice/receipt entries.
- Payment evidence: bank or card statements showing debits and timestamps.
- Change timestamps: any system-generated confirmation showing when the cancellation or skip was requested.
- Delivery evidence: delivery tracking details or photos if available.
- Communication log: dates and brief notes of any contacts with the company and platform responses.
Common dispute scenarios and legal implications
Scenario: Charged after attempted cancellation. The legal analysis focuses on whether the cancellation request was effective before the contractual cut-off and whether the company can substantiate a valid charge. Documentary timestamps are decisive evidence in this context.
Scenario: Non-delivery or damaged goods. The statutory remedies under consumer guarantees are engaged where the supply was not as promised. The subscriber should link the delivery failure to the relief sought and quantify loss where appropriate.
Scenario: Conflicting account records. Where internal records differ from bank debits, the primary task is to reconcile payment evidence with the company’s ledger entries. Persistent divergence may justify a bank dispute or referral to a consumer protection agency depending on case facts.
How refunds, proration and credits are handled
Everyplate’s public policy indicates refunds may be offered where charges were taken for undelivered or skipped weeks, but refund timing and mechanism can vary with the payment method. Refunds are often the practical remedy for disputed charges for a missed delivery.
Proration for partially supplied goods is contract-dependent. Because Everyplate charges per scheduled delivery on a weekly basis, determining a pro rata refund normally requires assessing the extent to which a scheduled delivery was fulfilled. Documented delivery failure supports a claim for full refund of the affected delivery.
How to escalate unresolved disputes
If a charge remains contested after internal follow-up, escalation options include lodging a payment dispute with the financial institution and, where consumer guarantees are implicated, filing a complaint with the state consumer affairs office or the national regulator. Provide the regulator with the documentation checklist items above.
Where the disputed amount is small, an ordinary complaint process with a regulator or an industry ombudsman may be sufficient. For larger sums, consider legal advice to assess remedies including declaratory orders or compensation claims.
What to expect after cancelling Everyplate
After a cancellation request is processed, you should expect the company to stop scheduling deliveries following the applicable cut-off and either stop charging for future deliveries or issue refunds for ineligible charges. Monitor bank statements for any post-cancellation debits and retain the documentation checklist items.
Operationally, companies sometimes leave residual charges or require reconciliation; therefore, verify the timing of any final debits against the published cut-off and the company’s acknowledgement of cancellation. Discrepancies are prime grounds for a documented dispute.
Address
- Address: Everyplate Attn: Customer Service Level 3, 5-13 Queen St Chippendale NSW 2008 Australia
Practical next steps and risk mitigation
Retain contemporaneous evidence of any attempt to change the subscription and of all transactions. If a charge is disputed, act promptly: financial institutions and regulators have time limits for disputes and complaints.
Finally, weigh statutory remedies against contractual terms when making any formal complaint. When evidence is complete and the issue remains unresolved, escalation to a regulator or formal dispute mechanism is a proportionate next step.