Service de résiliation N°1 en Australia
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Call Of Duty Mobile.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Call Of Duty Mobile: Complete Guide
What is Call Of Duty Mobile
Call Of Duty Mobile is a free-to-play mobile shooter that combines seasonal battle pass content, in-game purchases of virtual currency (COD Points), and optional recurring subscriptions that add monthly rewards or premium battle pass benefits. The service offers a monthly Ground Forces subscription that auto-renews each calendar month and ties purchases to the device platform used at the time of purchase. The publishing terms explicitly note that purchases completed through Apple or Google platforms are subject to those store terms and billing systems.
Subscription plans and pricing overview
Call Of Duty Mobile offers a range of paid interactions: one-off purchases of COD Points or battle pass tiers, premium battle pass purchases, and a recurring monthly subscription marketed as Ground Forces or similar season-linked subscriptions. Pricing and availability vary by platform and seasonal bundles. Activision’s terms say subscriptions bill monthly on the initial purchase date and auto-renew unless cancelled before the renewal date.
| Plan or purchase type | Typical billing route | Typical price indicator |
|---|---|---|
| Monthly subscription (Ground Forces) | App store billing or in-app purchase system | Varies (A$) |
| Premium battle pass (seasonal) | In-app one-off purchase | Varies (A$) |
| COD Points (virtual currency) | In-app purchase, multiple bundles | Varies (A$) |
Because prices are displayed and charged by the platform at point of sale, regional A$ amounts can change with promotions and exchange rate adjustments. If an exact A$ listing is required, check the platform pricing at time of purchase.
How cancellations typically work for Call Of Duty Mobile
Framework: subscriptions are automatic and recur monthly on the calendar date of initial purchase; if that date does not exist in a month, renewal occurs on the last calendar day. Activision’s subscription terms require cancellation before the next scheduled payment to prevent future charges.
Access and proration: when a subscription is cancelled in accordance with the terms, access generally continues until the end of the paid period. Activision’s terms state that cancelled subscriptions do not usually receive refunds or prorated credits for the unused portion, except where applicable law requires otherwise.
Refund eligibility and exceptions: refunds are limited; the publisher’s terms reserve the right not to refund amounts paid for subscriptions or digital purchases except as required by law. Billing route (store vs direct) materially affects the process used for refund requests and the remedies available.
What users report
Customers on public forums report several recurring themes: accidental purchases triggered by interface design or misclicks, surprise renewals after free trials or promotional purchases, and confusion about which entity (publisher versus store) is responsible for refunds. Some thread participants describe being advised to seek refunds via the platform that billed them, and others note mixed outcomes when asking for reimbursement. Examples include posts describing an accidental battle pass purchase due to a fast UI popup and users reporting inconsistent refund responses.
Recurring issues and practical takeaways
Frequent complaints relate to timing - renewals processed close to the billing date leave little margin to act - and to a lack of proration when partial-period refunds are requested. Users also report that promotional purchases often lapse to full price at renewal. Forum feedback indicates that documentation proving the timing of purchase and renewal is decisive in disputes.
Legal and contractual implications
Contractual terms: Activision’s subscription terms incorporate the broader EULA and reserve significant rights, including termination and refusal of subscriptions for cause; they also include arbitration provisions affecting dispute resolution. These clauses are binding if validly accepted at purchase.
Consumer law overlay: Australian consumer guarantees can provide remedies where digital content is faulty, not as described, or fails to perform. These statutory rights operate alongside the publisher’s contractual terms and cannot be removed by unfair contract terms. In disputes, the consumer law framework may require a refund, repair or replacement when the failure is a major one. For general guidance on scams, auto-renew traps and dispute steps see consumer protection resources.
Common billing and refund scenarios explained
Auto-renew charge despite cancellation request: the publisher’s terms specify a cancellation cut-off (for example, "up to 24 hours prior to the next scheduled payment" is used as a practical benchmark). If a charge posts after a late cancellation attempt, the record of when the cancellation was submitted and platform-billing timestamps will be important evidence.
No proration after early termination: Activision’s stated policy is that cancelling prevents future renewals but does not automatically trigger a refund for the remainder of the paid period unless required by law. This is consistent with many digital-content providers.
Duplicate or erroneous charges: duplicate charges and confirmed card fraud are commonly accepted exceptions where refunds are more likely. Documented proof of duplication increases the chance of reversal through the billing platform or card issuer.
Documentation checklist
- Purchase record: screenshot or export showing purchase date, item name (battle pass, COD Points, subscription), and amount charged.
- Billing statement: bank or card statement line showing the merchant descriptor and timestamp.
- Subscription terms: a copy or screenshot of the in-app or publisher terms that were displayed at purchase.
- Promotional details: proof of promotional price or trial terms if the charge relates to a promotion.
- Device and platform info: record of device type, OS version, and store account used for the purchase.
- Usage evidence: where relevant, logs that show whether the purchased content was accessed or used after purchase.
Practical dispute and escalation points
Preserve clear records and timelines; evidence about when a charge posted and when cancellation was attempted is central to any review. Where a purchase was billed through a third-party platform, that platform’s billing records may be determinative.
If a merchant refuses a refund for a charge that appears unauthorised or where digital content is defective, consider a card issuer dispute as a parallel remedy. Consumer protections under statute can create additional claims when a service is materially not as described.
| Aspect | App store billed purchases | Publisher billed or direct purchases |
|---|---|---|
| Who controls refund process | Platform handles refund assessment and refund issuance | Publisher handles refund requests; platform may be irrelevant |
| Access after cancellation | Access commonly continues until end of paid period | Access commonly continues until end of paid period |
| Proration | Rare; depends on platform policy | Generally no unless law requires |
What to expect after you initiate cancellation
Expectation management: per the subscription terms, cancelling prevents future renewals but typically does not trigger immediate removal of access until the paid period ends. Refunds are not automatic and depend on the nature of the request, timing and the billing route.
Possible outcomes: confirmation that auto-renewal is disabled; continued access until period end; a denial of refund; or in narrow circumstances a partial or full refund where law or billing error requires it. Public feedback indicates outcomes vary by case facts and timing.
Short note on consumer rights relevant to this service
Australian consumer protection may provide remedies when digital content is faulty or misrepresented; these rights interact with the publisher’s contract and cannot be entirely excluded. For Call Of Duty Mobile purchases, the key legal question in a dispute is whether the paid digital content performed as promised or whether there was an actionable billing error. Keep this point central when pursuing remedies.
Address
- Address: PO Box 544 Pyrmont NSW 2009 Australia
What to do after cancelling Call Of Duty Mobile
After cancelling, actively monitor billing statements for at least one full billing cycle to confirm no further renewals. Keep all purchase and billing documentation for potential disputes. If a charged amount appears incorrect, preserve timestamps and statements for escalation.
Finally, if a refund is required under consumer law or due to an evident billing error, assemble the documentation checklist and pursue the available dispute routes promptly; statutory time limits and card network dispute windows can be short. Consequentially, acting quickly and keeping detailed records improves the likelihood of a favourable outcome.