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I hereby notify you of my decision to terminate the contract relating to the Dragon Ball Fighterz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Dragon Ball Fighterz: Complete Guide
What is Dragon Ball Fighterz
DRAGON BALL FighterZ is a high‑performance 2D team fighting game developed by Arc System Works and published by Bandai Namco. It offers single‑player modes, ranked online play, and an ongoing stream of paid downloadable content (DLC) such as FighterZ Passes and character packs. The product is sold across multiple digital storefronts and in physical editions; additional characters and packs are typically sold as one‑off purchases or season passes rather than as a continuous subscription.
The official Bandai Namco pages and major storefronts list the game, its editions and DLC bundles, and they note in‑game purchases and add‑ons as part of the product offering.
Subscription and purchase structure specific to Dragon Ball Fighterz
Most purchases tied to Dragon Ball FighterZ are digital add‑ons: base game editions, FighterZ Pass (multiple seasons), and individual character packs. These are usually one‑off purchases priced per pack rather than recurring subscriptions. Some related costs (for online play or platform services) may come from platform subscriptions that are separate products. Platform storefronts regularly list AU pricing for individual add‑ons and editions.
| Item | Typical AU price | Notes |
|---|---|---|
| Base game (digital) | A$14.99+ | Price varies by edition and sale periods; multiple editions exist. |
| FighterZ Pass (season/dlc bundle) | A$47.95 | Pass content varies; platform stores list pass pricing. |
| FighterZ Pass 2 | A$38.00 | Second season pass; price varies by platform. |
| FighterZ Pass 3 | A$29.95 | Third season pass; often sold as individual add‑ons or bundles. |
How refunds, proration and cooling-off typically apply to Dragon Ball Fighterz purchases
Digital add‑on purchases (passes, character packs) are treated as delivered at the time of sale; many platforms and publishers will not offer refunds for change of mind after the content has been delivered or downloaded. Refunds for faulty or non‑working content remain possible under consumer law. Platform policies and publisher terms interact with statutory consumer guarantees, so outcomes depend on the issue and timing.
Pro‑rata refunds are uncommon for single purchases like DLC. For subscriptions tied to platform services, some providers offer prorated refunds for unused time within a defined window, but that behaviour is platform dependent and separate from the game’s DLC purchases. Cooling‑off for digital content is limited: if content is supplied immediately and fully, change‑of‑mind cooling‑off rights are generally narrow.
Customer experience with cancellations
What users report
Players report that most friction comes from platform storefronts (Steam, PlayStation Store, Xbox Store, Nintendo eShop) rather than Bandai Namco directly. Common scenarios in public forums include requests for refunds after accidental purchases, region/download issues with DLC codes, and denied refunds once DLC is downloaded. Users also discuss confusion between game updates, separate platform subscriptions, and one‑off DLC purchases.
Recurring issues and practical takeaways
Reports commonly show three recurring patterns: rejected change‑of‑mind refund requests after download, problems with region‑locked codes or editions, and delays when a platform’s support process is required. Several threads recommend checking which entity sold the content (platform vs publisher) because that affects who handles disputes.
Legal rights and consumer guarantees that matter for Dragon Ball Fighterz
Under the Australian Consumer Law, digital goods and services are covered by consumer guarantees. If Dragon Ball FighterZ content is faulty, not as described, or unusable, a consumer may be entitled to a remedy including refund, repair or replacement. Businesses cannot contract‑out of those guarantees.
That legal protection applies whether the purchase came via a platform storefront or the publisher, but practical enforcement and response times vary. Keep records and be prepared to show evidence of the fault or failure to meet advertised features.
Common practical scenarios and what they mean
Accidental purchase of a character pack: platform refund windows often require prompt action and may deny refunds once content is downloaded. For region‑mismatch on a code: users report difficulties proving non‑use and stores sometimes refuse refunds. For performance or compatibility faults: the ACL gives stronger grounds for remedial action.
Documentation checklist
- Purchase proof: store receipt, transaction ID, date and price.
- Evidence of fault: screenshots, error messages, timestamps.
- Device and version data: platform, OS/console model, game version.
- Timeline log: dates of purchase, download, and first use.
- Payment method record: card or bank statement showing the charge.
How to prepare a dispute or refund request for Dragon Ball Fighterz purchases
First, identify whether the purchase was a one‑off DLC, a game edition, or a platform subscription; that determines which policy applies. Next, assemble the documentation checklist above and record the precise problem, including steps you took to reproduce it. Under ACL, a major failure supports a refund; minor issues may require repair or replacement.
Keep a close timeline: many practical outcomes hinge on when you reported the problem and how the platform or seller documented your report. Consumer enforcement actions show that prompt, clear evidence helps.
Platform differences and what users should expect
| Platform | What is typically sold there | Typical refund approach |
|---|---|---|
| Steam (PC) | Base game, DLC packs, bundles | Refunds usually available within 14 days and under 2 hours playtime for many purchases; details and exceptions vary. |
| PlayStation Store | Base game, DLC, editions | Refunds may be available within 14 days if content has not been downloaded or streamed; faulty content rules apply. |
| Xbox store / Microsoft | Base game, DLC, bundles | Policies vary by region and product type; platform terms and statutory guarantees both influence outcomes. |
Common pitfalls to avoid when seeking a refund for Dragon Ball Fighterz
- Waiting too long: delays can complicate evidence and procedural windows.
- No proof of the fault: screenshots and logs matter.
- Mistaking platform services for game content: platform subscriptions follow different rules than one‑off DLC.
- Assuming all digital sales are non‑refundable: consumer guarantees still apply for faulty or misrepresented content.
Insider tips from cancellation specialists who handle gaming purchases
Document everything: transaction ID, exact error messages and timestamps. Be precise: state which in‑game item or pass is affected and how it fails to match the advertised description. If a platform references a short refund window, focus first on evidence that the product is faulty rather than a change‑of‑mind claim.
When a purchase is tied to a platform subscription (for example, if online play requires a separate service), treat that subscription and the game DLC as separate consumer items in your records. This helps clarify refund scope and avoids conflating issues.
Address
- Address: BANDAI NAMCO Entertainment America Inc. ATTN: Legal & Business Affairs, 2051 Mission College Blvd. Santa Clara, CA 95054, USA
What to expect after you request a remedy for Dragon Ball Fighterz
Expect an initial acknowledgement and an assessment period. Outcomes commonly include no action (if the platform deems policy not met), a refund for a major fault, or an offer to repair/resupply. Processing times and remedies vary by platform and seller. Keep copies of all correspondence and any reference numbers.
Examples of realistic outcomes and timelines
Minor problems that can be fixed by a patch often result in the seller offering a technical fix within days or weeks. Major failures that render content unusable can lead to refunds that take several business days to process once approved. Platform‑level refunds are sometimes immediate to approval and sometimes require a waiting period to reflect on the original payment method.
Useful next steps and escalation paths for unresolved Dragon Ball Fighterz disputes
If initial requests do not resolve the problem, escalate with clear documentation and reference the consumer guarantee that the content must be fit for purpose and as described. If a platform or seller still refuses a remedy for a legitimate fault, consider lodging a formal complaint with the relevant consumer protection authority and keep evidence of all steps taken. Public forum reports indicate persistence and clear evidence often change outcomes.
How the phrase "guard cancel dragon ball fighterz" ties into purchase decisions
Players searching for gameplay mechanics such as "guard cancel dragon ball fighterz" are often researching the meta and may make DLC decisions based on characters or mechanics. Before buying a character pack because of a specific mechanic or guide, verify compatibility and descriptions; this reduces the chance of a later dispute over suitability or misleading marketing. Forum threads show players buying character packs after seeing guides and then seeking refunds if the pack does not perform as expected in their setup.
Final actionable advice: what to do now
Gather the documentation checklist, capture clear evidence of the issue, and lodge your initial request promptly through the channel where you purchased the content. Keep detailed logs of every step and the responses you receive. If the seller or platform declines a remedy for a demonstrable fault, escalate with a reference to consumer guarantees and consider seeking assistance from consumer protection authorities.