
Cancellation service N°1 in Australia

Contract number:
To the attention of:
Cancellation Department – Gta Plus
PO Box 232
7006 Sandy Bay
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Gta Plus service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Gta Plus: Simple Process
What is Gta Plus
Gta Plus is a monthly paid membership for GTA Online that bundles regular in-game rewards, exclusive perks and access to a rotating library of Rockstar titles while the membership is active. Members receive a monthly GTA$ deposit, vehicle and property-related bonuses, member-only Shark Card offers and cosmetics and may gain access to select Rockstar games included in the membership library. The service is sold as a recurring monthly subscription through platform stores for PS5 and other supported platforms.
First, note the commercial model: Gta Plus is billed on a recurring monthly basis and there is no multi-month/annual tier publicly documented; the PlayStation Store lists the recurring price for PS5 regionally in AUD. That billing channel detail matters because subscription management and refund eligibility are governed largely by the platform where the subscription was purchased.
Subscription plans and pricing
Below is a concise table capturing the current public monthly offering and a compact features comparison you can use to assess value. Prices shown are the regional PlayStation Store listing for PS5 where available and are expressed in AUD.
| Plan | Billing | Price (AUD) | Notes |
|---|---|---|---|
| Gta Plus - monthly | Recurring monthly | A$11.95 | Benefits include monthly GTA$ deposit, in-game discounts and access to GTA+ games library while subscribed. No multi-month plan listed. |
Players report that the public listing and recurring price are consistent across PlayStation regional storefronts; Rockstar documents the same membership benefits.
Customer experience analysis with cancellation
What users report
What people post on forums and social media tends to cluster around a few themes: confusion over who "owns" the subscription (platform vs developer), surprise at renewed charges, and requests for refunds being denied or limited. Several players describe frustration that refunds are restricted once a billing period has started or a subscription benefit has been consumed.
Other threads show users reporting delays in receiving monthly GTA$ deposits or other benefits, which often leads to opening support tickets before confirming whether the billing and benefits timing are aligned. Rockstar's support documentation confirms deposits and many benefits are automatic or require an in-game claim and that timing can vary.
Recurring issues and practical takeaways
Next, practical takeaways from those reports: cancellation rarely yields a refund for the period already paid; platform stores often govern refund eligibility; and support interactions can be slow or offer limited remedies for subscription billing. Use these takeaways to set expectations before you cancel.
How cancellations typically work for Gta Plus
First, the common commercial rule for Gta Plus is: cancelling prevents future recurring charges but does not usually produce a refund for the current billing period. Members generally retain access to Gta Plus benefits until the end of the paid period. This pattern is stated on platform listings and in Rockstar documentation.
Next, billing cycles are monthly with the recurring fee charged on a periodic schedule set by the platform. There is generally no proration credit for cancelling partway through a paid month for this type of ongoing monthly membership. If you were billed and want to challenge that charge, the dispute window and outcome depend on the store where you paid.
Additionally, cooling-off or "trial refund" rules differ by platform. Some platforms offer limited refund windows for first payments or trial conversions; these are assessed under the platform's refund policy rather than Rockstar's subscription rules. If you think you may be eligible for a first-payment refund, check the platform refund criteria promptly.
What to expect when you stop paying
Most importantly, stopping auto-renewal will stop future billing but will not retroactively restore money you already paid. You will typically keep any permanent in-game items or cosmetics acquired while a member, but ongoing benefits such as future monthly GTA$ deposits and member-only discounts will stop at the end of the paid period. Rockstar confirms that some items remain tied to your account after membership ends while periodic member benefits cease.
Expect timing gaps: deposits or perks sometimes arrive within hours, sometimes take days. If a scheduled deposit or benefit does not appear within the documented timeframe, support pages recommend allowing the stated window before escalating.
Refunds, disputes and chargebacks - what works and what doesn't
First: refunds for recurring subscription payments are typically limited. Platform stores often treat subscription refunds differently from refunds for one-off purchases or downloads. Public guidance indicates that refunds may be possible for first payments in certain circumstances but are not the default for ongoing monthly fees.
Next: chargebacks are a last-resort option and can have consequences. If you initiate a bank or card chargeback for a subscription fee, expect the payment processor or platform to investigate. A chargeback can result in service access being revoked and may require you to supply evidence of an unresolved dispute. Use chargebacks only after attempting the platform's official refund process.
Additionally, when disputing a charge, preserve all transaction IDs, purchase receipts and in-game screenshots showing benefit delivery or lack thereof. These items are often decisive in merchant or bank investigations. Keep timestamps and mention the exact billed amount in AUD.
Documentation checklist
- Purchase receipt: transaction date, amount (A$), payment method and order ID.
- Subscription record: date of first payment and renewal dates shown on your store account or billing statement.
- In-game evidence: screenshots showing whether monthly GTA$ or membership items were received or missed.
- Correspondence log: date-stamped notes of support cases opened, case IDs, and outcome summaries (do not include private contact details here).
- Bank/statement copy: the line item that shows the recurring A$ charge for easy reference.
Common pitfalls and mistakes to avoid
- 1. Cancelling after a renewal date - you will still be charged for the current period.
- 2. Assuming a refund will be automatic - refunds for recurring months are generally not provided.
- 3. Losing proof - failing to keep receipts or screenshots weakens an eligibility claim for refunds or disputes.
- 4. Confusing platform policy with developer policy - the platform that processed the payment typically controls refund eligibility.
- 5. Opening multiple dispute channels at once - this can complicate or delay resolution.
Examples of practical timelines and a sample scenario
Example scenario: you joined Gta Plus and were billed on 1 December for A$11.95. You decide to stop the membership on 15 December. Typical outcome: you will retain access until 30 December (end of paid period) and will not receive a refund for the December charge; future charges stop. This timing behaviour is consistent with platform listings and Rockstar guidance.
If a monthly deposit or bonus scheduled for mid-month does not appear, allow any documented grace period (often up to 72 hours) then collect evidence and raise an eligibility question under the platform's refund or Rockstar support guidance. Forum reports show many users initially report missing benefits, then receive deposits within the stated window.
Address
- Address: GTAEA-AUSTRALIA, PO Box 232, Sandy Bay TAS 7006, Australia
What to do if you believe you were charged incorrectly
First, check your bank or card statement and save the exact transaction line for the A$ charge. Note the date and reference code. These are the keys support teams and payment processors will use when assessing a dispute.
Next, gather the documentation checklist items above and be ready to explain why the charge is incorrect: timing, duplicate billing, or billed after cancellation are common reasons. If the platform's refund checklist suggests eligibility, follow that process quickly because refund windows can be short.
Practical best practices before you cancel
Most importantly, plan the timing: cancel sufficiently in advance of an expected renewal if you want to avoid being billed for the next cycle. Keep clear records of the cancellation action you took and the date you took it. Although cancellation will usually prevent future charges, the existing paid period commonly remains non-refundable.
Additionally, claim any time-limited in-game benefits you care about before your paid period ends. Many member-only items or discounts must be claimed in-game during the membership window. Leaving claims until after expiry can result in losing those opportunities.
Common outcomes after cancellation and rejoining
When you stop your membership you typically retain account-linked permanent items, but future monthly perks stop. If you rejoin later, offers and included library titles may have changed; platform or Rockstar promotions for returning subscribers sometimes appear, but availability varies. Several players report occasional targeted offers after cancellation, so monitor promotional messages from the platform.
What to Do After Cancelling Gta Plus
First, keep an eye on your next bank statements for 1-2 billing cycles to confirm no further A$11.95 recurring charges appear. If an unexpected charge does appear, use your saved receipts and transaction lines to open a dispute under the platform's defined refund process.
Next, verify in-game status: check whether permanent items you acquired while subscribed remain on your account and whether any time-limited items were claimed. If something expected is missing, capture screenshots and note timestamps to support any follow-up.
Additionally, watch for re-subscribe promotions or limited offers that may be targeted at returning members; rejoining is usually straightforward and your prior progress and permanent items normally remain associated with your account. Keep all documentation handy in case you need to raise a dispute or reference prior billing activity.