Cancellation service N°1 in Sweden
Contract number:
To the attention of:
Cancellation Department – Java Realms
Söder Mälarstrand 43
SE-11825 Stockholm
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Java Realms service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Java Realms: Complete Guide
What is Java Realms
Java Realms is the official hosted server subscription for Minecraft: Java Edition that lets a single owner run a private world 24/7 and invite friends to play. Realms provides automatic backups, three world slots, and support for up to 10 players online at once on the Java tier. The service is billed as a recurring subscription or, in some cases, as fixed-duration purchases for 30 or 90 days. Realms for Java is listed at a recurring rate of US$7.99 per month on the official Realms page; converted to AUD this is approximately A$11.98 per month (approx) depending on exchange rates at the time.
Because billing can be initiated through different channels (the Minecraft web portal, Microsoft/Xbox billing or console/app stores) the actual billing source and the terms that apply can vary. This affects renewal handling, refund eligibility, and where you must look for transaction records.
Subscription plans and pricing recap for Java Realms
Java Realms typically offers a single Java subscription tier with recurring monthly billing and sometimes one-off fixed-duration purchases. The official listing shows the Java monthly subscription at US$7.99; local AUD equivalents will vary with exchange rates and any platform-specific taxes.
| Plan | Billing model | Players | Marketplace access | Typical AU price (approx) |
|---|---|---|---|---|
| Realms for Java - monthly | Recurring monthly | You + 10 players | No | A$11.98 / month (approx) |
| Realms for Java - 30 day | One-off 30 days | You + 10 players | No | A$15.00 (approx) |
| Realms for Java - 90 day | One-off 90 days | You + 10 players | No | A$40.60 (approx) |
Notes: the 30- and 90-day one-off pricing points are reported in several sources as alternative non-recurring options; these values are derived from published USD figures converted to AUD and shown as approx.
Customer experience and cancellation behaviour for Java Realms
What users report
Many users describe a straightforward subscription model but report confusion when charges persist after apparent cancellation or when the subscription was purchased through a different platform than expected. Forum posts and help threads often recommend checking which account and storefront processed the transaction.
Some users have reported that pausing or changing settings in the Realms UI did not always stop an upcoming renewal as they expected, producing surprise charges in the card statement. These reports are anecdotal but recurring across community discussions.
Recurring issues and practical takeaways
Platform mismatch: if the charge originates from Microsoft, an app store or a console storefront, cancelling or managing the subscription must align with that billing source. This is a frequent cause of confusion.
World retention: owners retain the ability to download Realm backups after subscription expiry; reports and official guidance indicate cloud backups are kept for up to 18 months after the subscription ends, giving time to preserve worlds locally. This is a critical data-protection window to act within.
How cancellations typically affect a Java Realms subscription
Access until the end of the paid period: cancelling a recurring Realms subscription generally does not cut access immediately. The Realm usually stays online until the current billing period ends. This means you can still access and download saves until that expiry date.
Data retention and downloads: Realms backups remain on Mojang servers for an extended period after expiry (reported up to 18 months). Take action within that retention window to download critical world files.
Proration and refunds: providers rarely prorate or refund partial months. Refunds are case-specific and may be available for duplicate or unauthorised charges or where the service failed materially to meet what was promised. If you believe you are due a refund, document your charges and the timeline carefully.
Legal and consumer rights that matter for Java Realms
The Australian Consumer Law (ACL) requires services to be provided with due care and skill and to match descriptions. If Realms repeatedly fails to provide promised functionality, you may have remedies under the ACL such as repair, replacement, or refund where a major failure is shown. This applies alongside any contract terms with the platform you paid through. Document what went wrong and when. (Short, practical guidance only.)
If the charge is unauthorised or the service was misdescribed, you can raise the issue with your payment provider and seek guidance from your local consumer protection agency or the ACCC for serious or systemic issues. Keep records of all correspondence and transaction evidence.
For platform-specific rules (Microsoft, app stores or console stores) those platforms will apply their own refund and dispute windows; that can change the available remedies for a given purchase.
Documentation checklist before you act
- Transaction evidence: date, amount, card or account statement line, and any transaction ID visible in your statement.
- Account details: the username or email used to purchase and the Minecraft or Microsoft account name.
- Service record: screenshots or records showing subscription status, billing dates, and renewal notices.
- World identifiers: Realm name, world slot name and latest backup date; these matter if you need to preserve or restore content.
- Timeline log: short bullet list of the actions you took and dates (purchase, attempted manage/cancel actions, charges seen).
- Payment route note: whether the charge appears from Mojang, Microsoft, Apple, Google, Sony, Nintendo or a bank card issuer.
Common pitfalls and how to avoid them
- 1. Billing source mismatch: buyers assume cancelling via one channel stops all charges. Verify which platform billed you and keep the purchase receipt that shows the merchant name.
- 2. Waiting until after renewal: if you wait past the billing date you may lose claim to a refund except in exceptional circumstances. Note your next renewal date and act before it expires.
- 3. Not downloading backups: world data is not permanent on Mojang servers; take copies within the retention window.
- 4. Relying on UI labels alone: labels like pause or suspend can be misinterpreted; check your bank or card statement to confirm the billing change.
- 5. Lack of documentation: insufficient documentation weakens refund or dispute claims. Keep transaction evidence and dates.
How refunds and charge disputes usually play out for Java Realms
Refunds are typically evaluated case by case. Valid reasons commonly accepted include unauthorised charges, duplicate billing, or a material failure of service. Proof and timing matter.
If a refund is denied at first, escalate with the payment provider or platform using their dispute mechanisms and provide the timeline and transaction evidence. If the provider cannot resolve it, consumer protection agencies can advise on escalation options. Keep records of every exchange.
Alternatives and comparison to Java Realms
| Option | Typical model | Players | Control and mods | Notes |
|---|---|---|---|---|
| Java Realms | Hosted subscription / 30/90 day options | Up to 10 | Limited server-side mods | Official hosting, automatic backups, 18-month retention window. |
| Third-party hosted server | Monthly rental, variable plans | Varies - usually larger | Full mod support | More control, may cost more or less depending on features; check provider reviews and refund policies. |
| Self-hosted server | One-off or ongoing hosting costs | Unlimited (hardware dependent) | Full control | Requires technical setup and ongoing maintenance; no recurring platform tie-in. |
Practical expectations after you cancel a Java Realms subscription
Service access usually continues until the end of the paid period; the Realm will go offline at expiry and backups remain for the reported retention window. You should plan to download any world backups you want to keep within that timeframe.
Monitor your payment statements for at least two billing cycles after cancellation to confirm no further charges post-expiry. Document any unexpected charges and their dates.
What to do if you see unauthorised or duplicate charges
Record the transaction lines and dates, then raise a formal dispute with your card issuer or payment provider if the charge is unauthorised. Provide the timeline and evidence. Escalate through the platform’s dispute tools where available and keep copies of all responses.
Address
- Address: Mojang AB Attn: Customer Service Söder Mälarstrand 43 SE-11825 Stockholm Sweden
What to do after cancelling Java Realms
Immediately verify the subscription status by checking transaction records and the next billing date. Keep all records and download world backups before the retention window ends.
If you need a refund, provide a clear timeline and evidence showing the charge you dispute and why. If resolution stalls, escalate with your payment provider and consider contacting consumer protection for advice.
Finally, if you plan to continue playing with friends, decide whether to migrate the world to a new host, retain the world locally as a backup, or resubscribe later. Acting early and keeping documentation gives you the best chance to protect your data and funds.