Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Mw3
Mw3
95124 San Jose
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Mw3 service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Mw3: Complete Guide
What is Mw3
Modern Warfare 3 (Mw3) is the 2023 entry in the Call of Duty franchise, sold as a premium PC/console game with optional in-game purchases and seasonal content. Players can buy the base game, purchase add-on packs and virtual currency, or access the title through subscription bundles that include subscription game libraries. The game is sold across major storefronts and appears in platform catalogues with region-specific pricing and in-app purchase options.
Examples of published AU pricing and listed add-ons include a standard Windows edition offered on platform stores for about A$54.97 and single add-on packs shown around A$29.95, while platform virtual currency bundles commonly appear in the A$15 - A$64 range. Game library subscriptions that sometimes include access to Mw3 or related titles list month-to-month pricing in AUD.
Why people cancel
Players cancel because of gameplay dissatisfaction, server or matchmaking problems, perceived poor value from microtransactions, overlapping subscriptions, or platform price changes. Some cancel after a brief trial or because a subscription price increased.
User reports and review sites also show cancellations driven by customer support friction and confusion over platform versus publisher charges. These practical reasons affect refund expectations and the speed of any remedy.
Customer experience with cancellation
What users report
Players report a mix of outcomes: some received refunds from platform storefronts after short playtime, others struggled to get acknowledgement from publisher support, and many found that platform policies (storefront vs subscription service) determined the outcome. A high-profile community report showed a successful refund for an MW3 purchase through a major PC storefront despite several hours of play.
Recurring issues and practical takeaways
Common issues include unclear proration rules, differing platform rules for subscriptions versus one-off purchases, and long wait times for dispute outcomes. Users advise keeping precise play-time and billing records when asking for a refund or raising a dispute. Monitoring platform announcements about price or access changes is also frequently mentioned as helpful context.
How cancellations typically work for Mw3 subscriptions
Scope: Mw3 access comes via one-off purchases, in-app purchases, or broader game library subscriptions. Each access route follows different cancellation and refund conventions: one-off game purchases are treated as digital goods, in-app purchases are usually consumable or non-refundable once used, and subscriptions are recurring services with auto-renewal rules.
Billing cycles and proration: subscriptions generally bill on regular cycles (monthly or annual). Proration and partial refunds depend on the platform policy and the timing of the billing cycle; outcomes vary and are often labelled as "subject to platform terms." Game purchases are typically not prorated because they are single purchases rather than time-limited access.
Cooling-off and change-of-mind: Australian consumer law gives remedies for faulty or not-as-described digital goods, but it does not automatically require refunds for change of mind. Mw3 purchases may be refunded if there is a major fault or the product fails to match the advertised description; voluntary change-of-mind refunds depend on retailer policy.
Documentation checklist
- Purchase proof: order number, receipt or transaction reference.
- Billing statement: the card or payment entry showing the charge.
- Platform identifier: which storefront or subscription service was used and timestamp of purchase.
- Play metrics: time played and relevant in-game logs or screenshots where a refund policy ties to usage limits.
- Problem evidence: screenshots, videos or error messages demonstrating faults or misrepresentation.
- Terms snapshot: a copy or screenshot of the relevant product terms or promotional text at purchase time.
- Timeline: concise chronology of purchase, incidents, and any correspondence or case reference numbers.
Common pitfalls and mistakes to avoid
- Assuming change-of-mind protections: retailers may refuse change-of-mind refunds; check whether your purchase matches statutory guarantees first.
- Failing to capture evidence: missing receipts, play-time records or screenshots weakens a case.
- Mixing platform charges: confusion over whether a charge came from a platform subscription or the publisher often delays resolution.
- Waiting too long: chargeback and dispute windows are finite; act promptly if a charge is unauthorised.
Pricing and plan comparison
| Option | Typical AU price | Notes |
|---|---|---|
| Standard edition (platform storefront) | A$54.97 | One-off purchase; includes base game and may offer optional content packs. |
| In-game add-on pack | A$29.95 | Example add-on price listed on storefront; many add-ons and skins are priced individually. |
| Virtual currency bundles | A$15.95 to A$63.95 | Platform stores list multiple virtual currency bundles priced in AUD. |
| Game library subscription (PC game pass) | A$19.45/month | Platform subscriptions may include access to multiple games; billing is recurring and subject to platform terms. |
Platform differences that matter for refunds
| Platform type | Refund likelihood | Typical timing |
|---|---|---|
| Platform storefront (example: Xbox/PlayStation) | Varies - depends on store policy and whether the product is faulty or not as described. | Varies - platform policies and processing times differ. |
| Subscription services (game pass) | Generally refundable or pro rata handling varies by provider and promo terms. | Processing may take one billing cycle plus platform processing time. |
| Third-party resellers | Varies widely - reseller terms and consumer guarantees still apply. | Varies. |
Disputes, chargebacks and escalation
If a charge is unauthorised or you cannot obtain a remedy, payment-dispute pathways exist. Card schemes and banks have time limits to lodge disputes; typical windows range from about 45 to 120 days depending on scheme and circumstances. Acting quickly and providing the documentation checklist items improves prospects for a successful chargeback.
If a merchant denies a remedy for a defective product, consumer protection authorities enforce statutory guarantees; those guarantees cannot be contracted away by a seller's no-refund policy. Keep records of the merchant's position and any written statements.
Practical, non-operational cancellation plan
First, map your payment path: identify whether the charge is a one-off purchase, in-app purchase, or recurring subscription through a platform service. Next, gather the documentation checklist items above and assemble a short timeline of events.
Next, decide on your end goal: refund, pro rata credit, or future credit. Most resolution pathways require clear evidence of fault, mismatch with promotional claims, or unauthorised billing.
Most importantly, preserve all records and expect response windows that vary from days to multiple billing cycles. If resolution stalls, escalate through formal dispute channels with your payment provider; card schemes impose strict timeframes for pursuing chargebacks.
What users say about getting refunds for Mw3
Community reports show mixed results: some players successfully obtained refunds from storefronts despite several hours of play, while others complained about unresponsive publisher support and long waits. Review platforms show recurring complaints about lost progress, account issues and poor service response times. Those experiences mean documentation and persistence are often decisive.
How to frame your case (what to emphasise)
If you allege a defect or a mismatch with advertised features, explain clearly what failed and supply evidence. If the issue is unauthorised billing, identify the charge, date and any transaction reference and highlight that it is unrecognised. For value complaints (for example, reactive gameplay problems such as feeling unable to perform mechanics like how to slide cancel mw3 pc), explain the play impact and link it to any promised features or descriptions if applicable.
Keep statements factual and time-stamped; avoid emotive language. A concise, evidence-backed case is more likely to be processed efficiently by platform or payment dispute teams.
What to expect after cancelling Mw3
After a cancellation or dispute is lodged expect an administrative window: platforms and banks commonly take several days to weeks to respond, and chargeback processes can extend over 30 to 120 days depending on scheme rules. Monitor billing statements for any provisional credits and retain evidence of the original transaction in case of follow-up.
If you receive a partial refund or store credit, verify how it appears on your statement and whether any subscriptions remain active. If promised redress does not appear within the indicated window, use documented escalation options available under platform or payment-provider dispute processes. Keep in mind statutory consumer guarantees if the product was faulty.
Address
- Address: Mw3, San Jose, CA 95124, US