Service de résiliation N°1 en United Kingdom
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Nexus Mods.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Nexus Mods: Easy Method
What is Nexus Mods
Nexus Mods is a large mod distribution platform and community that hosts user-created modifications for hundreds of PC games. It offers a free membership and a paid Premium membership that provides faster downloads, one-click collections and an ad-free browsing experience, among other perks. The Premium offering is a recurring subscription available in monthly and annual billing cycles and the service processes payments through third-party payment providers.
The site changed its payment provider in mid-2024 which affected billing behaviour and local currency options; new subscriptions are billed in local currency where supported, and refund handling may involve the payment provider. Nexus Mods also documents a refund policy tied to the number of mods downloaded and the time since purchase.
Subscription plans and approximate AUD pricing
The published base prices used by Nexus Mods are expressed in major currencies (for example USD figures are published for new plans); local AUD amounts are calculated from those base prices and taxes may still apply. Below is a practical comparison with approximate AUD conversions for planning purposes only. Figures marked "approx" use a currency conversion near 1 USD = 1.49 AUD on the date of this article. Verify final amounts on your billing statement if needed.
| Plan | Published base (example) | Approx. AUD | Notes |
|---|---|---|---|
| Monthly premium | USD $8.99 | Approx A$13.40 | Recurring monthly billing; taxes may be applied. |
| Annual premium | USD $89.99 | Approx A$134.05 | Recurring annual billing; often a lower effective monthly cost. |
How cancellations and refunds typically work for Nexus Mods
Cancellation changes the subscription so that future renewals stop and the membership will not renew after the current paid period. If a free trial is used, cancelling during that trial may immediately terminate access to trial features while paid cancellations generally allow access until the end of the paid period. These behaviours are defined by the membership terms and by the payment provider in use.
The published refund rules include a limited cooling-off/refund window tied to downloads: refunds are possible within a short period after purchase and may be reduced or limited depending on the number of mods downloaded. Nexus Mods refers to a 14-day change-of-mind timeframe in its terms and explains how refunds may be adjusted based on mod downloads and the subscription type. These deductions are quantified in the terms (for example a per-mod percentage for monthly and yearly plans).
What users report
Customers reporting experiences with cancellations describe a mix of outcomes: some report straightforward subscription stops and quick refunds where eligibility criteria were met, while others report confusion about where billing is handled and delays when refunds require manual review. Public feedback mentions frustration when subscription controls are hard to find or when payment-migration between providers alters where refunds are processed.
Representative user wording (short quote): "I have been completely unsuccessful in getting you guys to stop billing my account." This illustrates patterns seen in forum complaints where users describe ongoing charges and difficulty locating the right billing control.
Recurring issues and practical takeaways from reports
Reports point to common friction points: payment-provider changes (which can move where subscriptions are managed), automated renewals after short trials, and a refund policy that reduces refunds based on the number of downloads. Users also note slower responses when a case requires manual review.
Practical takeaways: keep detailed purchase records, check your billing statement for the merchant descriptor, and compare the date of charge against refund eligibility windows and the stated per-mod deduction rules. These actions make it easier to evaluate any refund claim.
Documentation checklist
- Purchase proof: retain the invoice or receipt that shows date, amount and merchant descriptor.
- Payment method record: note the card or provider last four digits and transaction date.
- Download log: keep a record of how many mods were downloaded during the refund period (this can affect refund amounts).
- Terms snapshot: save or screenshot the relevant refund and subscription terms that applied at purchase time.
- Communication log: keep concise notes of any support interactions, dates and outcomes.
Common pitfalls and mistakes to avoid
- 1. Assuming all subscriptions are refunded in full: refund eligibility can be limited and deductions may apply based on downloads.
- 2. Failing to check the billing date: renewals occur at billing-cycle boundaries so timing matters for avoiding charges.
- 3. Ignoring merchant descriptors: charges may appear as the payment provider on your bank statement rather than the platform name.
- 4. Not retaining receipts or download records: refund assessments often rely on those items.
- 5. Assuming the process is identical across old and migrated subscriptions: subscriptions created before a payment-provider change can behave differently until migrated.
How refunds, proration and the cooling-off right are applied to Nexus Mods
Nexus Mods documents a short statutory-like cooling-off window and also a specific refund scheme where refunds within a specified period may be limited by mod downloads. For example, the terms describe how a change-of-mind within 14 days interacts with proportional charges linked to downloads for monthly and yearly plans. These rules are service-specific and can affect the amount returned.
Proration as a formal term is not guaranteed; instead, the site applies deductions based on downloads and the elapsed access period. If a refund is allowed under the published policy it will be returned using the original payment method subject to any stated deductions.
Disputes, chargebacks and escalation options
If you believe a charge is incorrect and internal resolution is unsuccessful, you can evaluate dispute options with your payment provider or card issuer. This is a separate contractual procedure with your bank that normally has time limits for disputes. Keep documentation to support any dispute.
Bear in mind that filing a dispute or chargeback is an escalation with potential consequences such as additional review or freezing of services while the dispute is investigated. Use dispute channels only after you have reviewed the published refund rules and collected supporting evidence.
Address
- Address: Black Tree Gaming LTD Southernhay Studios Dean Clarke House Southernhay Exeter EX1 1AP
Feature comparison: free versus premium
| Feature | Free | Premium |
|---|---|---|
| Download speed | Throttled limits | Uncapped / multi-threaded |
| Ad experience | Ads shown | Ad-free browsing (noted as retained after membership ends) |
| Collections and convenience | Manual downloads | One-click collections and instant downloads |
| Supporter benefits | None | Support to mod authors and exclusive perks |
Feature list reflects published Premium benefits and public documentation. Premium perks such as ad-free browsing and one-click collections are retained highlights of the offering.
What to expect after cancellation
After your subscription is scheduled not to renew you should expect the membership to terminate at the end of the current paid period, unless your case fits an immediate-termination-with-refund scenario found in the terms. Access to paid features typically continues until the end of the paid interval.
If a refund is granted, processing times depend on the payment channel and whether the refund is automated or requires manual review. Refunds are generally returned to the original payment method and may take several business days to appear on statements.
Practical next steps and rights protection
Immediately after a billing event or a refund decision, reconcile your bank or card statement against your saved receipt and the terms that applied at purchase. Document any discrepancies with dates and amounts. This evidence is central to any refund review or payment dispute.
If you assess that published refund rules were not followed, escalate through the documented complaint channels provided by the service and retain all correspondence. If that does not resolve the issue, consider a formal dispute with your payment provider using the purchase evidence and published policy as support.
Useful precautions before resubscribing
- Check refund rules: review the service's published refund policy and any per-download deductions that may apply.
- Record trial dates: if you use a free trial, note the trial expiry so you can evaluate eligibility for any refund claim.
- Keep receipts: store the invoice and the merchant descriptor that appears on your bank statement.
- Monitor billing: watch your statement around renewal dates for any unexpected charges.
Where public feedback suggests caution
Public reviews and forum threads show a pattern where payment-provider migrations or unclear account interfaces produced user confusion about where subscriptions were controlled. Complaints often focus on delayed responses or difficulty identifying the charge on bank statements. These are user-reported issues and may not reflect every case.
When an interaction requires human review, expect variability in response times; users who met the stated refund criteria have reported both automated refunds and manual reviews depending on how their transaction aligned with the policy.
Legal rights and consumer protection (short note)
Nexus Mods references a short change-of-mind period in its terms and quantifies how refunds may be adjusted. Consumer protections that apply locally may still be relevant, but the site’s published terms and the payment-provider rules will control how refunds and deductions are calculated for that service. Keep legal claims brief and evidence-based if you escalate.
Final actions you can take now
Keep clear records of the purchase, the number of downloads during any refund window, and the transaction descriptor on your bank statement. Use those records to check against the service’s published refund rules and to support any review or dispute.
Monitor your billing statements for at least one full billing cycle after any change and act promptly within published timeframes if you believe a refund or correction is due.