Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Rainbow Six Siege
Queen Victoria St 8th Flr, 71
EC4V 4AY London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Rainbow Six Siege service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Rainbow Six Siege: Complete Guide
What is Rainbow Six Siege
Rainbow Six Siege is a tactical multiplayer shooter developed and published by Ubisoft. The game focuses on short, round-based matches where teams use unique operators with specialist gadgets to attack or defend objectives. Siege distributes ongoing content through seasonal battle passes, in-game currency, and an optional R6 Membership that bundles the premium battle pass with monthly cosmetic drops and progression bonuses. The membership operates as an auto-renewing digital subscription offering a one-month and a 12-month option, and it is available across major platforms including PC, PlayStation and Xbox.
R6 membership: plans and pricing
The R6 Membership offers two standard billing options at Australian prices: a 1-month plan and a 12-month plan. Prices published on official storefronts list the recurring A$ amounts below. These prices are shown directly by the publisher and platform storefronts and are representative of the usual retail offers.
| Plan | Price (AUD) | Key inclusions |
|---|---|---|
| 1-month membership | A$14.95 | Premium battle pass access, monthly legendary item, 10 battle levels, monthly cosmetic bundle, Bravo pack, store discount. |
| 12-month membership | A$120.95 | Access to premium battle pass each season, yearly bundle of monthly drops, overall saving versus monthly billing. |
Official product pages and console storefronts state the subscription is auto-renewing and continues until cancelled; cancellation generally prevents future payments but does not automatically trigger a refund for already-billed periods.
Customer experience and cancellation feedback
What users report
Players commonly report three categories of experience when dealing with R6 Membership billing: difficulty identifying the active billing source, charges appearing after an attempted cancellation, and refusal of refunds for already consumed or active billing periods. Multiple user posts describe being charged for a subsequent billing period despite believing the subscription had been cancelled, and many note that platform-specific interfaces can be confusing.
Recurring issues and practical takeaways
Feedback indicates the following practical patterns: the membership grants immediate in-game items upon purchase; cancelling stops future renewals but typically leaves current-period access intact; refunds for completed billing periods are often denied as a matter of store or publisher policy; and platform differences create confusion about where billing originates. Users recommend preserving clear transaction records and reviewing the relevant store's published refund terms.
How cancellations typically work for R6 membership
Framework: R6 Membership is sold as a time-limited, auto-renewing subscription tied to a billing source determined at purchase. Cancellation ordinarily terminates auto-renewal; the membership remains active until the end of the already-paid period. There is no standard proration for intra-period termination in the publisher and storefront statements: paid access is retained for the paid interval while future charges are stopped.
Notice periods and billing cycles: the primary contract terms specify monthly or annual cycles. The effective termination date is the end of the current billing cycle; there is no contractual requirement in the standard product disclosures for advance notice beyond cancelling before the next renewal date.
Proration and refunds: official storefront language and publisher FAQ language indicate that payments already taken for the current period are generally non-refundable under ordinary circumstances. Where a technical issue or misrepresentation causes lack of access or a materially different product than promised, statutory consumer guarantees may apply.
Legal rights and remedies relevant to R6 membership
In accordance with consumer law, digital subscriptions and in-game content are subject to consumer guarantees when sold in trade. Under Australian consumer protection, a purchaser may be entitled to a remedy if the digital service is not supplied with acceptable quality, is not fit for purpose, or is misrepresented. Remedies can include repair, replacement or refund depending on the seriousness of the failure.
Contractual limitations: publishers and platform stores commonly include terms that limit refunds for change of mind and treat the subscription as non-refundable for completed periods. These contractual limits cannot lawfully exclude statutory guarantees for major faults or misleading conduct. Consequently, an assertion of no-refund in a subscription T&Cs does not automatically displace ACL rights.
Disputes, chargebacks and escalation steps
Dispute tools offered by payment providers or banks can be effective for unauthorised or erroneous charges, but they are legally distinct from consumer guarantees and may carry consequences under platform terms of service. A chargeback should be viewed as an enforcement of payment dispute rights rather than a consumer guarantee remedy. Consider the legal and contractual effects before initiating a chargeback.
If a subscription malfunction or misrepresentation caused loss of access or other harm, document the failure precisely, cite the relevant published promises, and link them to statutory remedies. Regulatory complaints to consumer authorities are available for systemic or misleading conduct claims.
Documentation checklist
- Proof of purchase: store receipts, transaction IDs, payment card statements.
- Purchase date and billing cycle: timestamps showing the initial purchase and subsequent renewals.
- In-game evidence: screenshots of received items, battle pass access, and membership perks.
- Published terms: copies or screenshots of the membership description and the storefront/publisher cancellation/refund statements.
- Correspondence log: dates and paraphrased content of any contact with support or platform vendors (do not include private contact details here).
Common pitfalls and how contract law explains them
- Confused billing source: Subscriptions bought on different storefronts (console store vs publisher store) may bill via different merchants; mismatch of merchant identity causes confusion about where to seek a refund.
- Assumption that cancelling equals refund: Contract terms usually separate stopping future renewals from refund eligibility; cancelling prevents future payments but typically does not trigger a refund for the active period.
- Waiting to cancel: Failing to cancel before the next billing date often results in another charge; the contractual period governs entitlement to paid features until the period ends.
- Relying on policy statements that conflict with consumer law: A supplier’s no-refund policy cannot lawfully exclude ACL rights for major faults or misleading conduct.
Tables: quick references
| Feature | 1-month plan | 12-month plan |
|---|---|---|
| Price (AUD) | A$14.95 | A$120.95 |
| Battle pass access | Included for current season | Included for seasons during the year |
| Auto-renew | Yes | Yes |
| Refund for used period | Generally not provided | Generally not provided |
| Consideration | Implication for R6 membership |
|---|---|
| Where you purchased | Different merchants may control billing and refund rules; check published store statements. |
| Access after cancellation | Access typically continues until the paid period expires. |
| Statutory rights | Consumer guarantees may override contractual no-refund clauses for significant faults or misrepresentations. |
What to expect after cancelling R6 membership
Practical outcome: after cancellation, the membership normally remains usable until the end of the paid billing period and future renewals stop. You should continue to have the in-game items and premium battle pass access for that period unless the publisher has specified otherwise in the terms.
Billing statements: monitor payment methods for at least one renewal cycle after cancellation to confirm that future charges ceased. Retain the documentation checklist items so you can demonstrate timelines if a dispute arises.
Address
- Address: Siege Fx Ltd Queen Victoria St 8th Flr, 71 EC4V 4AY London