Servizio di disdetta N°1 in United States
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Rocket League.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
How to Cancel Rocket League: Complete Guide
What is Rocket League
Rocket League is a multiplayer vehicular-soccer game developed by Psyonix that mixes fast-paced 3v3 matches with a robust cosmetic economy. Players can access the base game for free on multiple platforms, purchase season-based Rocket Passes or premium tiers, and buy Credits to obtain cosmetic items and unlock premium progression. First released as a paid title and later moved to free-to-play, the game now relies on in-game purchases and seasonal content for revenue, with regional pricing and credit bundles available in A$ denominations. Pricing tables and recent regional price alignments are published by the official Rocket League team and reflect A$ price points for Credits and content packs.
Quick reference: what to expect when handling Rocket League subscriptions
First, understand that Rocket League uses multiple purchasing channels (platform stores and Epic checkout) and that refund and renewal outcomes depend heavily on where the purchase originated. Next, Rocket Pass and many real-money bundles are treated differently from Credits and item shop purchases when it comes to refunds and eligibility. Additionally, auto-renewal is common for seasonal passes; timing matters to avoid unwanted charges. Most importantly, official policies state that many in-game purchases are final and non-refundable except where local law or the platform policy requires otherwise.
| Item or plan | Typical AU pricing (example) | Notes |
|---|---|---|
| Credits - 500 | A$6.99 | Small credit bundle; regional prices shown in official update. Prices subject to change. |
| Credits - 1100 | A$12.99 | Mid-tier bundle frequently used to buy cosmetic items. |
| Credits - 3000 | A$31.99 | Better per-credit value for larger purchases. |
| Credits - 6500 | A$64.99 | Largest standard bundle; often promoted during events. |
| Rocket Pass (seasonal) | Varies | Price varies by season and region; Rocket Pass is commonly non-refundable under publisher policy. |
These example prices are drawn from the publisher's regional pricing alignment and storefront listings; they illustrate how Credits and packs are priced in A$. Expect slight storefront variation.
How cancellations and refunds typically apply to Rocket League purchases
First, purchases made through different storefronts follow those storefronts' billing and refund rules. Next, Rocket Pass and premium seasonal tiers are generally listed as non-refundable under the developer/publisher rules for Rocket League content. Additionally, Credits and certain item shop purchases have distinct treatment: some item shop purchases made with Credits can be eligible for return under platform policies, while direct real-money Credit bundles are frequently final sale.
Proration: many game passes do not provide prorated refunds for unused time. Cooling-off rights that exist for some consumer goods are limited for digital content once supply has begun with your consent; this frequently affects in-game passes and immediately delivered digital bundles. Watch renewal dates closely as automatic renewals will often charge at the start of the next billing cycle.
Customer experience analysis
What users report
Players frequently report mixed outcomes when they seek refunds or cancellations. Several community posts indicate frustration that Rocket Pass purchases are effectively non-refundable and that support responses can be slow or inconsistent. Some users emphasise that item refunds are possible under limited conditions, while others note denials on larger or older purchases. The community feedback underscores the importance of checking the precise purchase channel and timing before assuming a refund is available.
Recurring issues and practical takeaways
First, the most common complaint is about Rocket Pass and other season-based purchases being refused for refund. Next, disputes often arise when users assume console-store rules match Epic store rules; they do not always. Practical takeaways from player reports: keep records of purchase timestamps and receipts, verify whether Credits were used on refunded items (some returns freeze or remove items), and expect variability in response times.
What determines refund eligibility for Rocket League purchases
Eligibility hinges on three factors: the item type (Credits, Rocket Pass, item shop cosmetic), the purchase channel (console store, Epic Games checkout), and timing (how long since purchase and whether the content was used). Publisher terms make clear that many in-game currency purchases and premium passes are final unless platform policy or law provides otherwise.
| Item type | Refund likelihood | Service-specific detail |
|---|---|---|
| Rocket Pass / Rocket Pass tiers | Low - typically non-refundable | Publisher and platform policies list Rocket Pass as not eligible for refund in many cases. |
| Credit bundles (real-money) | Low to moderate - often final | Credit bundles are frequently designated as final sale; check platform policy for exceptions. |
| Item shop purchases made with Credits | Variable - sometimes refundable | Some item shop purchases paid with Credits can be returned depending on timing and use; recent guidance notes exceptions exist. |
| Base game (historical cases) | Case by case | Base game refunds have been granted in special circumstances (for example discontinuation of platform support) but DLC and microtransactions may be excluded. |
These categories reflect official and community-sourced findings; always cross-check the precise purchase terms for the store used at time of sale.
Documentation checklist
- Purchase receipt: store receipt or proof of card/statement entry showing A$ amount and timestamp.
- Order ID: platform or transaction ID associated with the purchase if available.
- Item details: name of the pass, credits bundle, or item purchased and the date and time.
- Usage evidence: screenshots showing whether an item was used, traded, or consumed; these can affect eligibility.
- Auto-renewal record: the date the auto-renewal charged, if applicable (billing cycle evidence).
- Correspondence log: a concise log of any responses you received and the dates (no message content is pasted here).
Common pitfalls and mistakes to avoid
- 1. Assuming all purchases are refundable - check item category and channel before expecting a refund.
- 2. Missing the billing cycle - renewals often post at the start of a cycle and refunds may be harder after the charge.
- 3. Overlooking item usage - used or traded items are frequently ineligible.
- 4. Relying on unofficial marketplaces - purchases outside official storefronts often have no support recourse.
- 5. Failing to keep receipts and transaction IDs - these are essential for any review or dispute.
How to prepare if you expect a dispute or chargeback
First, assemble the documentation checklist above and timestamped evidence of the charge. Next, review the platform refund rules that governed the original purchase and note any legal cooling-off references that may apply to digital content. Additionally, monitor your bank or card statements after the relevant billing date and be ready to provide transaction IDs and item details if a dispute process is initiated. Keep records concise and factual.
Short note on consumer rights relevant to Rocket League
Consumer protections can apply to digital goods, but their scope varies: where a digital service is faulty or not as described, local consumer guarantees may create entitlement to remedies. For Rocket League purchases, such rights interact with platform and publisher terms; if you believe a statutory guarantee applies to a Rocket League purchase, document the defect and relevant timestamps and seek remedy under the applicable consumer law framework. Keep this section under 200 words and tie any complaint to the specific Rocket League item and purchase channel when asserting rights.
Address
- Address: Psyonix LLC, 401 W. A STREET, SUITE 2400, SAN DIEGO, CALIFORNIA 92101-7909 USA
What to expect after you cancel or seek a refund for Rocket League items
First, if a refund is approved you may see Credits removed or items frozen pending completion; some users report inventory changes during processing. Next, refunds, when issued, can take several business days to post depending on the payment method and platform. Additionally, a denied request will often include reasons tied to item use, timing, or purchase channel; record those reasons for any escalation.
Practical next steps and perspective
First, keep your documentation organised and date-stamped for at least 90 days after a disputed charge. Next, if a refund or correction is granted, confirm the final amount and monitor statements until the transaction clears. Additionally, learn from the experience: note renewal dates on a secure calendar and review the terms for future season purchases. Finally, stay informed about publisher announcements on pricing and policy changes, since Rocket League has made regional pricing updates and policy clarifications in recent seasons.