Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Scratch Club
Scratch Club
75201 Dallas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Scratch Club service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
How to Cancel Scratch Club: Complete Guide
What is Scratch Club
Scratch Club is a paid membership program built around golf practice, simulator access and coaching resources. It appears across a few Scratch-branded offerings: a simulator-based site with tiered bay-reservation memberships and an online academy with video coaching and premium content. Site listings show monthly and annual tiers with limits on reservations, initiation or set-up fees, and add-on coaching benefits.
Common commercial mechanics are visible in public terms: recurring pre-paid billing for monthly plans, annual options with a lower effective per-month cost, and explicit minimum commitment periods for memberships. These features shape how cancellations, refunds and proration usually operate for Scratch Club accounts.
Customer experience and cancellation feedback for Scratch Club
What users report
Public reviews and forum posts mix positive notes about coaching and facility access with recurring complaints about unexpected recurring charges, difficulty recognising bundled trials, and variable refund outcomes. Several reviewers describe signing up via a promotion or product bundle and later noticing the recurring Scratch Club charge.
Where customers report quick resolutions, responses often mention a refund for a limited period or a single charge reversal; where customers report poor outcomes, they describe longer disputes and partial refunds only. These patterns appear across review platforms and social threads.
Recurring issues and practical takeaways
1. Trial bundling and opt-ins: reviewers frequently mention an initial low-cost purchase or free trial that carried an optional Scratch Club trial which later auto-converted to a paid membership.
2. Billing clarity: members report advance billing for monthly plans and set-up or initiation fees that are taken at sign-up rather than prorated.
3. Refund outcomes vary by timing: cancellations inside trial windows or early dispute resolution sometimes lead to refunds; cancellations after minimum commitment windows tend not to produce refunds.
How cancellations typically work for Scratch Club
Membership mechanics: public terms indicate monthly fees are charged in advance and memberships commonly renew automatically until cancelled. Minimum commitment periods are often applied (for some Scratch terms a 3-month minimum is stated) and cancellations after that point are typically processed to take effect at the end of the current billing cycle rather than immediately.
Proration and session expiry: included sessions or reservations usually expire on the monthly anniversary and do not roll over; if you cancel partway through a billing period, you should expect access to continue until the paid period ends unless the provider’s specific plan states otherwise.
Refund eligibility: refund rules depend on plan type, the timing of the cancellation relative to any trial window, and whether a minimum commitment applies. Public terms for some Scratch offerings note that cancellations made within a minimum commitment period are not refunded. For trial bundling through third-party promotions, reviewers report mixed outcomes: some received full refunds for early-recognised charges while others received only partial refunds.
Step-by-step checklist for preparing to cancel Scratch Club membership
- Confirm plan details: note plan name, billing frequency, initiation or set-up fees, and any minimum commitment period shown in your membership documents or receipts.
- Record billing dates: identify the date your current billing period started and when the next payment is scheduled.
- Locate proof of purchase: keep the original receipt, order summary and any promotional material that promised a trial or bundled offer.
- Capture terms and policies: save a copy or screenshot of the membership terms that were active when you joined, especially any refund or minimum commitment clauses.
- Collect charge evidence: keep billing statements that show the recurring charge, including the merchant description and amounts.
- Log timelines: note dates and times you first noticed the charge, plus any communications or dispute steps you take afterward.
Documentation checklist
- Receipt or order summary: copy showing plan name and purchase date.
- Billing statement: one or more bank or card statements showing the recurring charge.
- Membership terms: the T&C excerpt showing minimum commitments and refund language.
- Promotional material: any screenshots of ads, trial offers or bundled terms that led to the membership.
- Timeline log: short dated notes of when you first signed up, when charges appeared, and any responses you received.
Subscription plans and pricing examples for Scratch Club
| Plan | Public listed price | Approximate price in A$ | Notes |
|---|---|---|---|
| Amateur monthly (simulator site listing) | $149 per month (site USD listing) | A$≈240 (approx) | Includes limited monthly reservations; initiation fee listed on site. |
| Unlimited monthly (simulator site, GBP listing) | £360 per month | A$≈720 (approx) | Paid in advance; set-up fee commonly applied. |
Conversion note: site price currencies vary by region and platform; AUD conversions above are approximate based on recent exchange-rate data and are shown to help budgeting only. Rates were used for approximation and may move daily.
Plan features at a glance
| Feature | Amateur | Pro | VIP |
|---|---|---|---|
| Reservations per month | 4 | 10 | Unlimited |
| Initiation fee | Yes | Higher | Highest |
| Guest allowance | 1 per visit | 2 per visit | 3 per visit |
| Access times | Restricted | Broader | 24/7 |
These feature snapshots are drawn from public membership listings and illustrate the functional differences that commonly affect cancellation decisions, such as initiation fees and reservation caps.
Common pitfalls and mistakes to avoid when cancelling Scratch Club
- 1. Missing the minimum commitment window: cancelling before a stated minimum term can mean no refund for paid time. Check your plan’s commitment clause.
- 2. Overlooking trial bundling: a low-cost purchase may include an optional trial that auto-converts; compare the promotion text to your receipt.
- 3. Not documenting charges: lacking clear bank statements or order references weakens a dispute or refund request.
- 4. Assuming immediate access removal equals refund: access is often retained until the period paid for ends, but refunds are a separate policy item.
- 5. Waiting too long to challenge an unauthorised charge: card issuers and consumer protections have time limits for disputes; acting promptly preserves options.
Handling disputes, refunds and chargebacks
If you believe a charge is unauthorised or you meet a refund criterion described in the membership terms, prepare your documentation and consider lodging a formal dispute with your card issuer or payment provider if the merchant cannot resolve the issue. Public reports show chargeback routes have succeeded for some members when merchant communication failed, but outcomes vary by case.
When preparing a dispute, highlight clear facts: subscription start date, amounts and dates of recurring charges, and any promotional promise or trial description. Keep interactions factual and time-stamped.
What to expect after cancellation of Scratch Club
Access and billing: you should expect membership access to continue until the end of the paid billing period unless the plan terms specify otherwise. Any non-expired included sessions typically do not roll over into a subsequent period.
Refund timing: when refunds are approved, processing time depends on the merchant and your payment provider; industry reports indicate some refunds post within a billing cycle while others can take several weeks to reflect on statements.
Monitoring: after cancellation, keep watching bank statements for unexpected charges for at least two billing cycles and retain all records in case a follow-up dispute is needed.
Short note on consumer rights that matter for Scratch Club
Consumer protections generally cover misleading conduct, unfair contract terms and unauthorised charges. For Scratch Club members, the most relevant points are whether the membership terms were clearly disclosed at purchase, whether trial terms were made explicit, and whether minimum commitments or no-refund clauses were plainly stated. If you suspect unclear disclosure or unfair terms, preserving evidence and seeking dispute resolution or regulator advice are practical next steps.
Address
- Address: Scratch Club, Dallas TX 75201, USA
Practical next steps and efficient tips
First, assemble the documentation checklist above and timestamp your records. Next, check your membership terms for the minimum commitment and refund wording so you know what to expect. Additionally, monitor your billing statements for at least one full billing cycle after cancellation and save copies of all confirmations.
If a charge seems incorrect and merchant communication does not resolve it, escalate with your payment provider using the evidence you collected. For trial-bundling cases, point to the original promotional text if it contradicts the billing you received; reviewers who successfully reclaimed charges often relied on clear screenshots or receipts.
Most importantly, stay methodical: clear records, firm timelines and concise evidence materially improve the odds of a smooth resolution when you cancel Scratch Club membership or seek a refund.