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I hereby notify you of my decision to terminate the contract relating to the Stadium Live service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Stadium Live: Complete Guide
What is Stadium Live
Stadium Live is a social, gamified sports app that lets users predict match outcomes, earn virtual coins, complete challenges and compete on leaderboards. The platform offers both free play and paid in-app subscriptions that unlock premium features such as boosts, extra coins and elite passes for enhanced rewards. Stadium Live positions itself as a community for live engagement around major leagues, with a mix of social chat, real-time stats and gamified mechanics. This description is drawn from the developer site and official app listings which list in-app subscriptions and virtual currency mechanics for the product.
Subscription plans and pricing for Stadium Live
Stadium Live sells access through in-app purchases and subscription tiers that appear on platform stores. Typical entries visible in store listings include monthly and annual subscription options and separate elite-pass purchases. These in-app prices are presented in local store currency and commonly include short trial windows. The App Store listing shows common store prices and available trial offers for the app.
| Plan | Typical price (store) | Notes |
|---|---|---|
| Monthly subscription | A$12.99 | Often offered with a 7 day free trial on store listing; unlocks premium content and boosts. |
| Annual subscription | A$129.99 | Annual billing option visible in store with trial; saves vs monthly if continued 12 months. |
| Elite pass - monthly | A$12.99 | Elite pass tiers appear alongside standard subscriptions as a separate purchase in the app. |
| Elite pass - annual | A$129.99 | Some regions show alternate elite pass annual levels; price can vary by store. |
If a price or plan is not shown for your store region, the store listing or purchase flow will indicate local cost at the point of sale. This guide treats the store-listed options shown above as representative examples for subscribers using local store billing.
How cancellations typically affect Stadium Live subscriptions
Cancelling a subscription generally stops future automatic renewals but does not always result in an immediate service cutoff; most store-billed subscriptions remain active for the remainder of the paid billing period. This means access to premium features typically continues until the period you already paid for expires.
Proration for mid-period cancellations is uncommon for standard app-store subscriptions: platforms usually do not issue partial refunds when a subscription is cancelled mid-cycle and instead allow access to continue until the end of the cycle. Refund eligibility often depends on the store's refund policies and the developer’s refund stance.
Cooling-off rights and statutory consumer guarantees can apply for certain purchases but do not automatically guarantee a refund of a consumed digital service; whether a refund is available will depend on the store rules, the timing of the request and whether the service has been substantially used.
Customer experience and cancellation feedback for Stadium Live
What users report
Users praise the app’s engagement features and social aspects while also reporting usability and billing concerns in public app reviews and consumer pages. App store reviews include positive short testimonials such as "Love this app!" and "BEST SPORTS APP EVER!" showing strong fan engagement alongside comments about lag and feature requests.
Independent consumer pages and complaint forums show reports of users discovering recurring charges they did not expect and seeking refunds or cancellation help. These sources note that some users may be uncertain which store or account was used to subscribe, which complicates quick resolution.
Recurring issues and practical takeaways
- Store billing confusion: Many reports reference charges appearing on bank statements under variations of the app name, which makes identifying the responsible account harder. Keep transaction descriptors in mind when researching charges.
- Trial-to-paid transitions: Trial windows that convert to paid subscriptions are commonly cited as the moment users notice charges; note the trial length shown at purchase.
- Refund expectations: Users who request refunds sometimes find the response depends on the store’s policies rather than the developer’s goodwill; prepare to reference store purchase records when disputing charges.
What to expect when you cancel a Stadium Live subscription
Timing: Your cancellation will typically prevent the next renewal but the paid access period usually continues through its scheduled end date. This means you can continue to use premium features until that expiry.
Refunds and proration: Expect that proration refunds are rare for store-managed subscriptions; full or partial refunds are exceptional and often require a special review by the store or the developer. Documented proof of faulty service or incorrect charges increases the chance of a favourable outcome.
Billing statements: Charges may appear under slightly different merchant names; review recent statements closely and match transaction dates with store receipts to identify the correct charge source.
Disputes, chargebacks and consumer protections relevant to Stadium Live
If you believe a charge is unauthorised or incorrect, you can raise a formal dispute with your card issuer or payment provider. In practice, banks and providers will want documentation showing attempts to resolve the issue and proof the charge is incorrect. Keep the timeframe for disputes in mind because some providers impose filing deadlines.
Consumer law: Consumer guarantees and refund rights can apply to digital goods in certain circumstances, especially where the service is not supplied with due care or as described. These protections interact with store terms and the developer’s published policies, so tie any legal claim to the facts of the Stadium Live experience you can document.
Documentation checklist
- Subscription receipt: store-issued receipt showing plan, date and amount.
- Billing statement: bank or card transaction line that matches the charge.
- Trial terms: screenshot or record of trial length and renewal notice if available.
- Usage evidence: screenshots showing when premium features were used, or outages if claiming poor service.
- Correspondence log: brief notes of any interactions or attempts to resolve the issue, with dates and outcomes.
Common pitfalls and mistakes to avoid with Stadium Live billing
- Assuming immediate cutoff: cancelling usually prevents renewal but does not instantly remove paid access - expect access until the paid period ends.
- Missing receipt matching: failing to compare the store receipt and the bank statement can slow dispute efforts.
- Delaying action: waiting too long to raise a dispute or request a refund can reduce options with payment providers.
- Relying only on oral promises: always keep written proof of any commitment or refund offer that is made to you.
Practical steps to prepare for and follow up after cancellation
Before you cancel, record the active billing period end date and retain a copy of the store receipt. After cancellation, check that no new charges postdate the expected expiry and keep monitoring statements for at least one billing cycle.
If a charge appears after cancellation that you did not authorise, use your payment provider's dispute process and present the documentation you compiled. Payment providers will expect a clear timeline and supporting receipts.
| Account type | Typical access after cancelling | Action focus |
|---|---|---|
| Free account | Immediate | Keep app credentials and public profile settings recorded |
| Monthly paid | Access until paid period end | Record end date and receipt for dispute purposes |
| Annual paid | Access until paid period end | Note annual renewal date to avoid unwanted renewals |
What to do after cancelling Stadium Live
After you have cancelled, take a short checklist approach: monitor your next bank statement to confirm no further renewals, archive the subscription receipt for 12 months, and note the access expiry date so you know when paid features will stop.
If you are pursuing a refund or disputing a charge, keep a concise timeline of events and copies of the receipts and any relevant screenshots. Payment providers and consumer help bodies respond faster to clear, well-documented cases.
Finally, consider alternative free engagement methods or lower-cost options if you want to retain some level of participation without subscription charges. Keep records of any changes and continue to watch your billing statements periodically to ensure no unexpected charges reappear.