Cancellation service N°1 in Canada
How to Cancel Wtfast: Easy Method
What is Wtfast
Wtfast is a Gamers Private Network (GPN) designed to reduce latency and packet loss for online games by routing game traffic through an optimized network. The service advertises automatic routing, access to 200+ network nodes, and support for over 1,000 PC games. Wtfast sells time-based subscriptions with monthly, quarterly and annual billing tiers and offers a short free trial for first-time subscribers. Key point: official pricing is shown in US dollars on the subscription page and the company frames longer commitments as lower monthly effective cost.
Subscription plans and pricing for Wtfast
Wtfast lists three core plans by duration: 1 month, 3 months and 12 months. The site shows USD billed amounts and a 3-day free trial note for first-time subscribers; Australian customers should expect local tax rules and payment-provider conversion to apply. Use the table below as a practical snapshot based on the official billed USD amounts and an approximate AUD conversion to give local readers a clear reference.
| Plan | Billed (USD) | Effective USD/month | Approx billed (AUD) |
|---|---|---|---|
| 1 month | $13.37 USD | $13.37 | A$20.03 (approx) |
| 3 months | $26.99 USD every 3 months | $9.00 | A$40.48 (approx) per 3 months |
| 12 months | $79.99 USD every 12 months | $6.67 | A$119.90/year (approx) |
The conversions above use a mid-market USD:AUD rate around A$1.50 per US$1 as an approximation; rates vary by provider and day, so treat AUD figures as approximate. The official site also notes VAT/taxes may apply.
How cancellations typically work for Wtfast subscriptions
Auto-renewal and billing cycles: Wtfast plans are time-based and renew automatically at the end of each paid period unless cancelled before renewal. The service retains the paid access for the remainder of the pre-paid period after cancellation, rather than removing access immediately.
Refunds and proration: Wtfast’s published guidance and terms indicate that past subscription charges are generally non-refundable and that refunds are limited; eligibility depends on timing, plan type and whether a payment-provider policy applies. Expect proration for unused time to be uncommon unless otherwise stated in the terms of service.
Processing windows and timing: Wtfast’s support guidance recommends cancelling with a buffer before the renewal date to allow billing to process and avoid an unwanted charge; the company specifically notes a short processing window for renewal billing. Monitor your renewal date and act early if you do not want the next billing cycle to occur.
Customer experiences with cancellation
What users report
Review sites and public feedback show a mix of experiences. Some users praise support and improved gaming performance, while others report billing problems such as duplicate charges and denials of refunds after unsatisfactory performance. Short user quotes on review platforms capture both sides: "Terrible experience - worse ping and double billing" and "The support team was quick and helpful." These voices indicate variability in outcomes and the importance of keeping records.
Recurring issues and practical takeaways
Recurring complaints centre on three practical themes: billing surprises (unexpected renewals or duplicate charges), refund denials for past subscription charges, and mixed support response times. Several users reported they had to escalate or persist to get billing corrections. Use these takeaways to reduce friction when handling a cancellation or dispute:
- Monitor renewal dates: anticipate the renewal and act before the processing window noted by Wtfast.
- Keep receipts: store the original purchase receipt and billing records to support any dispute.
- Log performance issues: if claiming non‑performance, collect evidence such as timestamps, game server addresses and before/after measurements.
These practical steps reflect common user advice and consistent patterns seen in public reviews.
Short note on consumer rights related to Wtfast
Under Australian consumer protections, digital services and subscriptions are subject to consumer guarantees: the service must be supplied with due care and skill and be fit for purpose. Where Wtfast fails to deliver core advertised functionality, a consumer may be entitled to a remedy for the unused portion. Businesses cannot override non-negotiable consumer rights by blanket no-refund wording. If you believe Wtfast has breached consumer guarantees for your subscription, official guidance recommends reviewing the contract and, if unresolved, contacting the relevant state fair trading office or the ACCC. Keep this action short and focused on the specific Wtfast service failure and timing.
Documentation checklist for a Wtfast cancellation or dispute
- Proof of purchase: merchant receipt, billed amount and transaction date.
- Billing history: bank or card statement showing the charge(s).
- Subscription details: plan duration, renewal date and any trial period noted at purchase.
- Usage evidence: performance logs, screenshots or timestamps demonstrating the issue you experienced.
- Correspondence log: dates and brief summaries of any interactions with support or automated replies.
- Legal reference: citation or screenshot of the relevant Wtfast terms you rely on and a short note on consumer guarantee rationale if pursuing a complaint.
Practical options if a billing problem is unresolved
If a merchant decision does not resolve the issue, consumers commonly use three parallel channels: filing a dispute with the payment provider, lodging a complaint with government/consumer authorities, or seeking an alternative commercial remedy such as credit or goodwill from the merchant. Each route has trade-offs: a payment-provider dispute can be time-limited and may require proof; a regulator complaint can take longer but creates an official record; direct negotiation may be fastest when support is responsive. Keep timelines and evidence handy when you escalate.
| Comparison | What Wtfast lists | Practical note |
|---|---|---|
| Free trial | 3-day free trial for first-time subscribers | Watch trial end date to avoid unwanted renewal charges. |
| Devices | Service commonly ensures support for 1-4 concurrent devices depending on offer | Confirm concurrency limits before renewal to match your needs. |
| Refund stance | Past subscription charges typically non-refundable, per support notes | Refunds depend on timing, plan and payment-provider rules; collect evidence early. |
What to do after cancelling Wtfast
After you cancel, take immediate administrative steps: verify there is a confirmation of cancellation, retain that record, and monitor bank or card statements for the next billing cycle to ensure no further charges. Because Wtfast confirms that access remains for any pre-paid period, confirm the paid-through date and note it in your records.
If you are charged after cancellation, compare the charge date to your paid-through date and documentation; if a mistake appears, use your documentation checklist to assemble evidence before lodging any formal dispute or regulator complaint. Keep timelines tight: banks and consumer authorities often have windows for dispute or complaint filing.
Finally, review alternative routing or performance tools only after you close out billing issues. If you seek a refund for major non-performance, reference the specific failure, include timestamped evidence and refer to consumer guarantees when lodging a formal complaint. This keeps communications factual and practicable.
Address
- Address: wtfast Corporate Headquarters, Suite #535 - 2475 Dobbin Road, Unit 22, West Kelowna, BC V4T 2E9, Canada