
Cancellation service N°1 in Cyprus

Contract number:
To the attention of:
Cancellation Department – 4Homefitness
Karaiskaki 13
3032 Limassol
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the 4Homefitness service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel 4Homefitness: Easy Method
What is 4Homefitness
4Homefitness is an online fitness product marketed through an app ecosystem and associated landing pages that appears under the consumer-facing name Muscle Booster or Workout Planner Muscle Booster. The digital product positions itself as a personalised workout planner with in-app subscriptions to unlock full functionality. Evidence from app stores and third-party listings shows the developer listed as WELLTECH APPS LIMITED or branded product pages that link to legal pages for Muscle Booster.
The offering is sold through mobile app stores and third-party distribution pages with subscription billing; a number of customers report signing up to a trial or low introductory price that later converts to recurring charges. Public records and review aggregators indicate recurring billing, automatic renewal language in app listings, and a mixed set of in-app purchase options depending on platform and country.
Customer experiences with cancellation
What users report
Across multiple consumer-review sites, a dominant set of complaints relates to unexpected recurring charges, difficulty getting refunds, and limited or slow responses to billing queries. Many reviewers say they discovered charges weeks or months after an initial low-cost trial, and that currency differences or descriptor names made tracing the charge harder.
Other reports describe technical problems that prevented account access after purchase (for example being unable to sign in or use the app despite being billed), and later attempts to stop renewals or claim refunds that the reviewers say were unsuccessful. These reports appear on general review platforms and app-review aggregators.
Recurring issues and practical takeaways
- Billing descriptor confusion: Charges may appear under different business names or a short descriptor on statements. Keep a close eye on statements for unfamiliar descriptors.
- Trial to subscription conversion: Trials described at a low cost are commonly mentioned as converting to a larger recurring subscription after the trial ends. Check any trial terms you recorded at sign-up time.
- App-store billing influence: Many purchases are handled through an app store and therefore are subject to the store’s renewal and refund practices; refunds and dispute timelines may differ depending on the store used.
- Access problems after purchase: Users report being charged but unable to access content; keep screenshots or notes of any failed login or technical errors.
- Time sensitivity: Several reviewers say delays in noticing charges made reimbursement more difficult; monitoring statements closely reduces risk.
How cancellations typically work for 4Homefitness subscriptions
Service listings and the app-store metadata indicate subscriptions are recurring and may auto-renew unless renewal is disabled within the purchaser’s chosen billing environment. App-store copy commonly states a renewal charge will occur within 24 hours before the period ends and that cancelling a trial will typically stop future renewals while leaving the current paid period active.
Because the product is distributed through mobile app channels, the practical effect is that the purchase flow and refund eligibility are shaped by where the purchase was made. Users who bought via a major store are often subject to that store’s refund and dispute rules rather than a merchant-run portal.
Refunds and proration: public feedback shows inconsistent outcomes. Some customers report partial or no refunds after subscription renewal; others report a partial refund following escalation. Expect outcomes to vary based on timing (how soon after renewal you question the charge), the store or payment processor involved, and the merchant’s stated refund policy.
Cooling-off periods and consumer rights: Terms visible in app listings reference discretionary free trials offered by the publisher. Local consumer protection rights may provide remedies for misleading or unfair conduct, but their application depends on how the product was sold and the exact representations made at purchase. Legal pages for the Muscle Booster brand exist and set out standard vendor terms that reference app-store billing in places.
Practical checklist before you act
- Proof of purchase: retain receipts, screenshots of the offer, and the bank/statement line for the charge.
- Timestamped records: record the dates and times you first noticed charges and any error messages you saw in the app.
- Payment method details: note the card last four digits and the statement descriptor exactly as it appears.
- Trial terms: preserve any onboarding screens or trial descriptions you accepted.
- Correspondence log: keep a brief log of any responses or refusal reasons you received, with dates.
Documentation checklist
- Receipt or proof of purchase: transaction ID or screenshot from the purchase confirmation.
- Statement line evidence: a copy or screenshot of the bank or card statement showing the charge.
- Onboarding screenshots: images of the trial or price offers you were shown at signup.
- Technical error records: screenshots of login failures, app crashes, or unusable screens.
- Consumer complaint records: any case numbers or acknowledgements from a platform or regulator if you contacted them.
Risks, disputes and consumer-protection avenues
Chargebacks and payment disputes: banks and card issuers provide dispute channels for unauthorised or incorrectly described charges. Many reviewers opted for a chargeback after failing to obtain a refund from the merchant; outcomes vary and may require supporting evidence.
App-store mediation and store refunds: app stores manage in-app purchases and often have their own refund/refund-decision frameworks. The app listing for Muscle Booster explicitly notes subscriptions are handled by the store and sets expectations about auto-renewal and trial conversions. This affects what remedy the store can provide versus what the merchant will do.
Regulator complaints and small‑claims options: where a pattern of misleading billing or refusal to refund exists, lodging a complaint with a consumer protection agency or the relevant ombudsman is an option. Use public complaint mechanisms to create a traceable record; agencies can sometimes mediate or advise on next steps. Keep statements concise and focused on facts.
Subscription plans and pricing overview
Official, consistently documented AU pricing for 4Homefitness/Muscle Booster is not published in a stable central merchant page accessible from the developer’s landing pages. App store in-app purchase listings show multiple plan types and regional pricing that varies by country and store. For that reason the table below summarises common plan types rather than fixed A$ amounts.
| Plan type | Typical billing rhythm | Price (A$) |
|---|---|---|
| Monthly subscription | Recurring monthly | Varies |
| Quarterly/3 month subscription | Paid every 3 months | Varies |
| Annual subscription | Paid yearly | Varies |
| One-off lifetime or premium bundle | Single charge (where offered) | Varies |
Feature comparison and risk note
The table below compares high-level features found in listings and the typical risk profile reported by reviewers.
| Feature | Available | Reported user risk |
|---|---|---|
| Personalised workout plans | Yes (in-app) | Low |
| In-app purchasing | Yes | Moderate (billing disputes reported) |
| App-store controlled billing | Yes | Moderate to high (refund / auto-renew confusion) |
| Direct merchant refunds | Limited public evidence | High (many reports of refusals or delays) |
Address
- Address: Muscle Booster Workout Planner Karaiskaki 13 Limassol, Limassol 3032 Cyprus
Common pitfalls to avoid
- Missing the trial end date: not noting when a trial expires often leads to unexpected renewals.
- Assuming one-time purchase: promotional ads that show a small initial price can be misunderstood as one-off charges.
- Not saving evidence: failure to capture the initial offer makes disputes harder to win later.
- Ignoring statement descriptors: small differences in the merchant name or descriptor delay identification and action.
What to expect during a dispute or refund attempt
Expect variability: user reports indicate some customers obtain partial refunds while others receive no refund after multiple contacts. Timeliness matters: faster identification and record preservation increases the chance of a favourable outcome.
Processing times: banks, app stores and merchants each have different processing windows. A chargeback or store dispute can take several business days to weeks to resolve depending on the complexity and evidence provided. Keep a short timeline record when you start the dispute.
When to escalate
- No response or unsatisfactory response: escalate if the merchant or store provides no remedial offer and you have clear evidence of incorrect billing.
- Repeated unauthorised debits: escalate if charges continue after an attempted stop or dispute, and involve your payment provider as needed.
- Potential fraud: if you never authorised a charge, treat it as a potential fraud case and raise it with your payment provider promptly.
Best-practice communication and documentation strategy
Keep all records concise and factual: date, time, the exact wording of the statement descriptor, and copies of receipts and screenshots. Avoid emotional language; present objective evidence and a clear request for refund or correction in any record you keep.
When you engage a third party (bank, regulator, app store) provide only the records they request and keep a personal log of each contact and outcome. This creates a clear chain of events that is helpful if you need to escalate later.
What to do after cancelling 4Homefitness
After you have initiated any cancellation or dispute process, monitor your bank and card statements for at least two billing cycles so you can confirm whether renewals stop and no further unauthorised charges appear.
Keep your documentation stored in at least two accessible places and retain it for a minimum of six months after the dispute’s resolution. If a refund is issued, document the exact amount and date received.
If your dispute is successful, check whether you need to reverse any temporary protective steps you took with your bank (for example, card replacement), and order replacements or updates as needed to restore normal payment capability.
If the dispute is unsuccessful and you still have evidence of incorrect billing or misleading representation, consider filing a complaint with your local consumer protection office or state regulator; public complaint channels can support mediation and create a record for escalation.