How to Cancel Amare: Easy Method

What is Amare

Amare is a wellness and nutrition company that sells dietary supplements and related products and operates a recurring-purchase programme called Subscribe & Save. The business also maintains a Brand Partner channel with an annual fee for partners and a retail customer channel for one-off purchases. Amare’s subscription model offers scheduled replenishment on 30/60/90 day cycles, a recurring-order discount and a points-based rewards scheme that increases with the length of active subscription membership.

The company’s public materials describe Subscribe & Save benefits (a headline 10% recurring discount and reward points) and note that recurring orders process on fixed dates and are subject to processing cut-offs and related order-modification windows. The customer agreement used at sign-up records that the customer relationship continues until the customer submits a written cancellation notice as required by the agreement.

Subscription plans and pricing

Customer experiences with cancellation

What users report

Public feedback shows a mix of perspectives. Positive remarks commonly refer to the Subscribe & Save discount and reward points, and some users value predictable replenishment. Neutral/positive reviewers highlight the savings and promotional codes when combined with subscription pricing.

Critical feedback found on forums and review platforms tends to focus on unintended enrolment in recurring orders, surprise charges, and the time sensitivity of order-processing cut-offs. Some users have said they noticed recurring charges only when a second shipment appeared or when a statement charge was visible. Others report variable outcomes when seeking refunds or reversals.

Recurring issues and practical takeaways

Reported patterns that affect cancellation outcomes include: clear processing windows for recurring orders, an emphasis on pre-shipment notices, and a returns policy that can include time-limited refunds for product returns. Users advise keeping contemporaneous records of order dates, pre-shipment notices and the exact terms that applied when they enrolled.

How cancellations typically work for Amare subscriptions

Framework: Amare’s customer agreement establishes an ongoing purchase contract that remains in force until the customer gives the cancellation notice required by that agreement. The agreement language and programme terms allocate the point of termination to the notice procedure and the processing cycle. Consequent obligations include any outstanding payments for processed orders and applicable returns or refund rules.

Billing cycle and processing: Recurring orders are scheduled on fixed processing dates with a stated modification cut-off. Typical disclosures note that orders cannot be changed once processed; consequently, cancellation requests received after processing may not stop the charge for that shipment. This makes the timing of any notice legally significant.

Proration and refunds: In practice, refunded amounts will depend on whether an order has already been processed and shipped and on the specific return/refund policy applicable to the purchase. Amare’s market materials indicate a product refund window for customers in certain circumstances of up to 12 months for returns, minus shipping and handling, though each claim will be assessed under the company’s terms and consumer law. The availability of a refund for change of mind is governed by the seller’s stated policy subject to consumer guarantees.

Cooling-off and statutory rights: There is no automatic statutory “cooling-off” right for most online goods beyond consumer guarantees; however, consumer guarantees apply where goods are faulty, not fit for purpose or not as described. A supplier cannot contract out of those statutory rights. Consequently, remedies for defective or misdescribed goods remain available even when a merchant’s policy limits change-of-mind refunds.

Common contractual and proof issues

Evidence burden: If a dispute arises you will generally need proof of the terms you accepted, transaction dates, the date the order processed, any pre-shipment notifications and proof of shipment or non-delivery. Retain order confirmations, account statements and any transaction IDs. These items are primary evidence when a bank dispute or regulator complaint follows.

Timing limits for financial disputes: Card-scheme and issuer rules impose time limits for raising chargebacks and disputes. Those timeframes vary by scheme and payment method; banks and card issuers typically require early notification (for example, some timeframes start at 75-210 days depending on scheme and payment channel). Act promptly when you identify an unauthorised or disputed charge.

Documentation checklist

• Order record: order ID, product SKUs, date of original purchase.
• Processing evidence: date the recurring order was processed and any pre-shipment notice or reminder.
• Payment proof: card statement entries, payment reference numbers and screenshots.
• Contract text: the customer agreement/terms and the relevant version in force when you enrolled.
• Return/refund correspondence: any written confirmation of refunds, credits or denials.

Dispute, escalation and legal remedies

Commercial steps: Where contractual remedies do not resolve the matter, financial-dispute mechanisms and regulators provide escalation routes. If a merchant does not provide the remedy required by consumer guarantees, a consumer may report the conduct to the competition regulator or seek redress through external dispute resolution processes relevant to the payment method.

Payment system remedies: Cardholders may have chargeback rights under card-scheme rules for unauthorised transactions or non-delivery, subject to scheme time limits and evidence requirements. Banks and issuers can explain scheme-specific deadlines and documentary requirements.

Regulatory complaints: The competition regulator and state/territory consumer authorities deal with systemic or misleading conduct issues under the Australian Consumer Law. For unresolved financial-service disputes, external dispute resolution through the Australian Financial Complaints Authority may be available for payment-related complaints.

What to expect after cancellation

Final charges and timing: If a cancellation is lodged close to a processing date, expect the last processed shipment to be billed. Refund timelines depend on whether goods are returned, whether the refund is accepted under the seller’s policy and the merchant’s refund processing lead times. Keep copies of any confirmation of cancellation or refund credits for future reference.

Account status and rewards: Rewards, points and membership status may be governed by separate terms. Account closure does not automatically extinguish billing obligations for processed orders unless explicitly confirmed. Document any account closure confirmations you receive.

Monitoring and escalation: After termination you should monitor billing statements for at least one full billing cycle to ensure that recurring charges stop. If an unexpected charge appears, preserve the evidence and refer to your issuer’s dispute rules and the applicable regulatory options.

Address

• Address: Amare Global, Inc. Quad 3, Suite 2.04, Level 2, 102 Bennelong Parkway, Sydney Olympic Park NSW 2127

What to do after cancelling Amare

Practical next steps: keep all contractual documents and transaction records; check statements for subsequent or duplicate charges; preserve proof of any refund or credit offered; and note the processing date of any final shipment. These records are necessary if you need to lodge a bank dispute or a regulatory complaint.

If you experience a legally significant breach of consumer guarantees, consider lodging a complaint with the competition regulator or the relevant external dispute resolution body for your payment provider. Keep deadlines in mind for payment disputes under your issuer’s scheme rules.