Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Anytime Gym
Ground Floor, 71 Longueville Road
2066 Lane Cove
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Anytime Gym service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Anytime Gym: Easy Method
What is Anytime Gym
Anytime Gym is the local brand name used here for a large 24/7 franchise network of fitness clubs operating under the Anytime Fitness model. Clubs are independently owned and managed, but they typically offer round-the-clock access, group classes, personal training options and a membership keyfob or access card for entry.
Membership offers vary by club and can include promotional short-term offers, ongoing monthly plans and recommended 12-month agreements. The national terms list a recommended 12-month example at A$24.95 per week (recommended annual total ~ A$1,297.40), plus typical one-off fees such as a joining fee and an access card fee. Actual prices and promotional pricing vary by club.
Customer experiences with cancellation
What users report
Public reviews and forum posts show two clear patterns: members report positive experiences with facilities and convenience, and a significant share report friction when ending memberships. Complaint threads often focus on ongoing billing after a cancellation attempt and delays in acknowledgement.
Recurring issues and practical takeaways
Reports emphasise that policies differ between clubs because of the franchise model, so the same headline terms can be applied differently in practice. Users frequently note problems with unexplained continuing charges, automatic renewals, and slow dispute responses.
How cancellations typically work for Anytime Gym
Contracts are usually written with a minimum term (often 12 months) and an ongoing monthly or fortnightly billing cycle thereafter. Membership obligations and any fees for early termination are set out in each member agreement, and clubs may apply recommended fees such as an initial joining fee and an access card fee.
Cooling-off clauses and short cancellation windows commonly appear in practice; many clubs provide a short period at the start of membership for a change of mind. Availability and length of that window can vary by state and by the individual club.
Refunds and proration depend on timing and plan type. If you are within any contractual cooling-off window or an explicit cancellation right in your membership agreement, you may be entitled to a refund of prepaid amounts less permitted administrative or access-card costs. For term contracts, early exit provisions usually set a formula or a fixed percentage for remaining fees.
Automatic renewals are common. This means memberships will typically roll into an ongoing billing cycle at the end of the minimum term unless the contract terms are lawfully acted upon before renewal. Monitor the billing cycle closely so you can identify the effective renewal date.
Documentation checklist
- Membership agreement: Keep the original signed contract and any promotional terms shown at sign-up.
- Proof of payments: Bank or card statements showing recurring debits and the last successful payment.
- Dates and records: Note the date you first joined, the start of the minimum term, and any dates you attempted to notify the club.
- Medical evidence: If cancelling for medical reasons, keep doctor certificates and relevant medical notes.
- Correspondence log: Record staff names, dates, and summaries of any in-person conversations or responses received from the club.
Subscription plans and pricing
| Plan type | Typical cost | Notes |
|---|---|---|
| Recommended 12-month agreement | A$24.95 per week | Recommended example from national terms; clubs may set local prices. |
| Joining and access fees | A$99 joining; A$89 access card (typical RRP) | One-off fees are commonly applied on sign-up and may not be refundable in all cases. |
| Promotional short-term offers | Varies | Clubs often run limited-time offers such as discounted initial weeks; actual pricing varies by location. |
Plan comparison at a glance
| Feature | Short-term promotional | 12-month recommended | Corporate |
|---|---|---|---|
| Typical minimum term | Flexible / promo period | 12 months | 12 months (discounted) |
| One-off fees | May apply | Joining fee + access card | Access card, joining fee often waived for corporate |
| Proration/refunds | Varies | Subject to contract terms | Subject to corporate agreement |
Local consumer law that matters for Anytime Gym
State and territory rules can impose minimum cooling-off periods or require gyms to publish cancellation processes. Because Anytime Gym clubs operate as franchises, these statutory protections interact with each club's contract terms. This means that a state code or fair trading guidance may override unfair contract terms where applicable.
Regulators have warned the fitness sector to be clear about fees, cooling-off rights and cancellation procedures; those warnings are relevant to resolving disputes with any individual club.
Common pitfalls and how they affect you
- Assuming uniform policy: Franchise variation means the policy that applied at one club may not apply at another.
- Timing and renewals: Missing a contractual window before auto-renewal can move you into a new billing cycle.
- Lack of written proof: Verbal assurances without documentation are difficult to enforce later.
- Continuing debits: If debits continue after you believe you have ended the contract, act quickly to gather evidence and escalate the matter with your financial institution and consumer regulator.
Address
- Address: Anytime Fitness Australia Ground Floor, 71 Longueville Road, Lane Cove, New South Wales 2066 Australia
Disputes, refunds and escalation
If you discover unauthorised or ongoing charges, gather documentation first and consider the dispute routes available to you through your card issuer or bank. Banks have established dispute or chargeback procedures for contested recurring payments.
Regulatory escalation options include state fair trading offices and industry bodies that publish codes of practice for fitness centres. These bodies can advise on cooling-off entitlements and contractual fairness. Use official dispute routes if the club does not resolve the issue.
If a significant refund is owed and cannot be recovered, small claims or tribunal pathways remain a practical option for many members. Keep your documentation concise and chronologically ordered to present a clear case.
What to do after cancelling Anytime Gym
After you take contractual action, monitor your bank and card statements for at least two billing cycles to confirm charges have stopped. Keep copies of every relevant document and a short timeline of events.
If unwanted debits continue, raise a dispute with your financial institution and consider lodging a formal complaint with the appropriate consumer protection agency for your state. If needed, use tribunal or small claims processes to recover funds or enforce contractual rights.
Finally, consider alternatives such as shorter-term or no-lock-in plans at other clubs if you want more flexibility in future gym arrangements. Keep records of any membership changes and review terms carefully before rejoining.