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Cancel CENTRFIT
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I hereby notify you of my decision to terminate the contract relating to the Centrfit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Centrfit: Easy Method
What is Centrfit
Centrfit is the consumer-facing digital membership from Centr, a fitness and wellness platform built around guided workouts, meal plans and lifestyle coaching. The product is offered as time-based subscriptions (monthly, quarterly and annual tiers) that give members full access to on-demand workouts, nutrition plans and curated programmes designed by the Centr team.
Centr’s help documentation lists Monthly, Quarterly (3-month) and Annual plans as the core options; each plan is described as providing full platform access with different billing frequencies and commitment levels. These plan types are the basis for how renewals and billing are handled.
In market listings and retailer bundles the annual membership commonly appears in the A$100 - A$130 neighbourhood; a widely observed annual figure in Australian customer reports and retailer bundles is A$119.99, though actual checkout prices may vary by purchase channel and promotion.
Subscription plans and pricing overview
This section summarises the common plan types that Centr publishes and how Australian price reporting commonly appears. Do not treat the A$ figures as fixed; promotions and regional checkout flows change the final amount.
| Plan | Billing frequency | Price (AU reports) | Typical tradeoff |
|---|---|---|---|
| Monthly | Every month | Varies | Maximum flexibility, higher monthly cost |
| Quarterly | Every 3 months | Varies | Lower monthly rate than monthly, short commitment |
| Annual | Once per year | A$119.99 (commonly reported) | Best value per month; larger upfront charge |
How cancellations typically work for Centrfit subscriptions
First, understand that the subscription origin matters: Centr takes payments either through the web checkout or via mobile app stores, and the platform where you originally subscribed affects which billing system recorded the renewal. That distinction commonly affects how renewals are recorded, where receipts appear and how disputes are handled.
Next, typical lifecycle points to consider: billing date, trial expiry, automatic renewal and access expiry. Most users are billed on their commitment anniversary (monthly or annual), and access normally remains active until the paid period ends even after cancellation of future renewals.
Cooling-off and refunds: there is no universal free refund rule for digital subscriptions. Centr’s public guidance and user reports show a mix of outcomes: some customers received partial or full refunds in exceptional cases, while others were refused refunds citing terms. If a paid period has been consumed, refunds are often discretionary.
Proration: whether you get a prorated refund for unused time depends on the payment route and the vendor’s terms. Annual plans paid in advance are often non-prorated by subscription services, but exceptions occur. Check receipts and bank history to confirm the billed amount and timing.
Dispute and chargeback process: if a charge appears that you did not expect, many Australian customers have successfully disputed the transaction through their card issuer or financial institution. That route is independent of the service’s internal refund policy and should be used when the charge is clearly unauthorised or incorrectly applied.
What to expect after you submit a cancellation request: expect an acknowledgement or a reference (if provided), loss of auto-renewal, and continued access until the paid period ends. Some users report delayed responses and occasional billing after an attempted cancellation; these are described in the public feedback section below.
Customer experiences with cancellation
What users report
Users commonly report three recurring experiences: unexpected renewal charges after a free trial or assumed cancellation, slow or unclear communication from support, and differences in how web versus app-store subscriptions appear in account records. Numerous reviews on consumer platforms show a pattern of users seeing an annual renewal charge around A$119.99 and then raising disputes.
Paraphrased user feedback examples: “I cancelled during the trial but still got billed for a year” and “I had to contact payment provider to reverse the charge” are repeatedly reported sentiments. On community threads users also describe intermittent app outages and login problems that complicated checking subscription status.
Recurring issues and practical takeaways
Recurring issues seen in public reports include auto-renewals going ahead despite users believing they cancelled, lack of receipt or renewal notice in some cases, and slow response times for refunds. A practical takeaway is to treat renewal windows and receipts as the primary evidence if disputing a charge.
Another pattern: customers who subscribed via third-party promotions (for example equipment bundles or third-party retailer offers) sometimes had differing renewal dates or promotional credits applied; that can complicate refunds or credits if the promotion terms are misaligned with the subscription start date. Keep promotional documentation handy.
Rights and legal context that matter for Centrfit
Under Australian Consumer Law, services must match the description and be provided with due care and skill. If Centr’s service was not provided as advertised or was materially faulty, consumers may be entitled to remedies including a refund or cancellation. These rights sit alongside any contractual terms and cannot be overridden by a blanket no-refund statement.
Keep this short: if you believe your case involves misleading conduct, non-delivery of the service or systemic billing errors, you can explore dispute options with your financial institution and consider reporting the issue to the relevant regulator. The presence of many similar complaints on public platforms has been the focus of consumer scrutiny.
Documentation checklist
- Receipt and transaction record: screenshot or save the exact charge line and date from your bank or card statement.
- Trial and promotion details: save any promotional or bundle terms that accompanied the original sign-up.
- Subscription start and renewal dates: note the dates shown in app-store receipts or web receipts.
- Correspondence log: keep a dated log of any support replies and reference numbers.
- Evidence of service failure: screenshots or logs if the app was down or the service was inaccessible during a paid period.
Common pitfalls and how to avoid them
- Assuming cancellation succeeded: do not rely on memory alone; check bank statements and saved receipts.
- Missing the renewal date: annual renewals are large sums; note the exact billing date at sign-up.
- Relying on app behaviour: login errors and cached sessions can hide subscription status; cross-check with payment records.
- Discarding promotional paperwork: promotional credits and bundled subscriptions often carry separate terms - retain proof.
Billing origin implications
Where the subscription was processed affects who appears as the merchant on your statement and what remedies are available. Platform differences are frequently mentioned in user reports and Centr’s help pages.
| Origin | How it shows on statement | Implication for records and disputes |
|---|---|---|
| Web checkout | Merchant listed as Centr or CH Digital | Receipts and account history should be available through Centr billing records; disputes are raised with the card issuer using the merchant charge details. |
| Mobile app store | Apple or Google Play will show charge | The app store receipt is often the formal proof of payment; refunds or chargeback processes may involve the store’s billing system. |
Step-by-step proactive preparations before you cancel
First, assemble the documentation checklist above. Next, identify the exact billing date and the charged amount on your bank statement. Additionally, preserve screenshots of account status and any promotional or welcome emails you received at sign-up. Most importantly, create a single file or folder that stores everything related to the subscription; this saves time if you must dispute a charge.
How to handle disputes and refunds effectively
First, use your documentation to create a concise timeline of events that shows sign-up, trial expiry (if any), and the unexpected charge. Next, if the charge is incorrect or unauthorised, you can lodge a dispute with your financial institution; provide the timeline and proof. Many customers have reported success with this route when merchant-side resolution was slow or unsuccessful.
If the issue appears to be widespread or systemic, regulators and consumer protection agencies monitor such trends; you can consider making a formal complaint to a relevant authority if internal remedies fail. Keep your narrative factual and evidence-based.
Address
- Address: 16/9 Beaconsfield Street Fyshwick, Australian Capital Territory 2609 Australia
What to do after cancelling Centrfit
After any cancellation or dispute action, monitor your bank and card statements for two billing cycles to confirm no further renewals occur. Keep a record of any refunds credited and the dates they landed in your account.
Additionally, if you relied on Centr for workout programming, export or screenshot any programmes or recipes you want to retain for offline use. If you used promotional credits tied to hardware, check the promotional and warranty terms so you understand what remains valid.
Finally, if you are left with an unresolved charge, gather your chronological evidence and pursue the dispute channel through your card issuer, and consider lodging a complaint with the consumer regulator if merchant-level escalation is unsuccessful. Regulatory guidance reminds businesses that consumer guarantees cannot be overridden by a blanket policy.