Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Down Dog
3827 S Carson St, Unit 505-25 PMB 1148
89701 Carson City
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Down Dog service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
How to Cancel Down Dog: Easy Method
What is Down Dog
Down Dog is a suite of fitness apps and digital classes produced by Yoga Buddhi Co. offering tailored yoga, meditation, pilates, barre and HIIT sessions delivered as a subscription service. The company sells monthly, annual and lifetime access options and operates multiple branded apps that share a common "All access" subscription model. The service emphasises configurable session length, difficulty and teacher voice, and syncs across devices for ongoing practice.
Official terms describe monthly, annual and lifetime subscription models and note differences when purchases are made through third-party app marketplaces. The terms also explain renewal mechanics, billing cycles and refund constraints tied to the route of purchase.
| Plan | Common listing (USD) | Approximate A$ equivalence | Billing cadence |
|---|---|---|---|
| All access (typical headline) | $9.99/month; $59.99/year | Approx A$14.90/month; A$89.60/year | Monthly or annual recurring. |
| Lifetime | Varies by promotion | Varies | One-off payment; access subject to service availability. |
Prices shown in USD on many listings; the A$ figures above are approximate conversions based on early January 2026 exchange rates and local app-store variance. Use the A$ figures as guidance when comparing monthly versus annual value.
How subscriptions and billing work for Down Dog
Subscriptions are sold as time-limited access: a month is defined as 30 calendar days and a year as 365 calendar days in Down Dog’s terms. Renewals are automatic at the end of each period unless the subscription is ended before the renewal date. Refund eligibility depends on timing, plan type, and payment route.
From a financial perspective, annual plans typically reduce the per-month cost when compared to monthly billing, but they require a larger up-front cash outlay. Lifetime memberships are a bet on long-term value but carry provider risk if the service changes or discontinues features.
| Billing route | Typical refund/renewal implication |
|---|---|
| Direct purchase billed by Yoga Buddhi (payment processor) | Refunds handled by company; terms allow discretion and state no refund for partial periods unless company chooses otherwise. |
| Purchase via third-party app marketplace (Apple/Google/Amazon) | Marketplaces generally control billing and refunds; Down Dog terms state sales through these stores are final and marketplace policies apply. |
In practical terms: purchases made through an app marketplace are governed in large part by that marketplace’s rules about renewals and refunds, and the company’s terms reiterate that point. This affects what remedies are available if you are charged incorrectly.
Customer experience and cancellation feedback
What users report
Public reviews show a mix of high satisfaction with content and customization, and intermittent complaints about billing or technical issues. Many users praise the breadth and flexibility of classes; other users report frustration with unexpected renewals and the difficulty of recovering refunds when billed through third-party marketplaces.
On community platforms, reports include app crashes and login issues around the time of billing, and a small number of reviewers describing delays in responses when disputing charges. User narratives frequently point to the marketplace route as a key factor determining whether a refund is available.
Recurring issues and practical takeaways
- Automatic renewal timing: Many complaints arise from renewals that occur before the subscriber expected; verify the renewal date on purchase records.
- Refund constraints: If the transaction route was a marketplace, customers often find refunds are limited by that marketplace’s policy rather than company discretion.
- Technical interruptions: App errors near renewal dates can create stress; preserve transaction timestamps and receipts if that coincides with an outage.
- Lifetime plan risk: Lifetime access is contingent on the service continuing; factor provider longevity into the value calculation.
These points are consistent across review platforms and the official terms, which explicitly warn that purchases through app stores are subject to those stores’ payment policies.
Documentation checklist
- Purchase record: transaction date, billed amount and billing currency.
- Receipt or invoice: marketplace or merchant reference number.
- Subscription terms: plan name, billing cadence and quoted period length (30 days / 365 days).
- Renewal date: evidence of when the next charge was scheduled.
- Payment method record: the card or account used and the posting date on your statement.
- Correspondence log: dates and short notes of any communications you initiated (do not include private contact details here).
Refunds, proration and cooling-off explained for Down Dog
Down Dog’s terms state that refunds for partial periods are generally not available and that cancellation becomes effective at the end of the paid period for monthly or annual subscriptions. The company also notes that purchases routed through app marketplaces are treated as final and subject to those marketplaces’ refund policies.
Considering that Australian law and recent regulatory proposals are evolving to increase protections for subscription contracts and digital content, consumer remedies may change over time. New rules discussed in recent consultations propose clearer cooling-off rights and pro rata refunds for digital content in certain circumstances; these developments could affect future disputes. Keep in mind that current official terms remain the operative contract unless law changes impose different obligations.
Common financial mistakes and how to avoid them
- 1. Purchasing long-term access without checking renewal mechanics - larger up-front cost can lock funds that might be better used elsewhere.
- 2. Assuming marketplace purchases behave like direct purchases - marketplace rules often limit available remedies.
- 3. Overlooking taxes and currency movements - an apparent bargain in USD can be more expensive in A$ once local taxes and exchange fluctuations apply.
- 4. Not tracking renewal dates - failing to align the renewal date with your budgeting cycle increases the chance of unexpected charges.
Practical dispute and chargeback considerations
From a financial-advisor standpoint, if a billing disagreement occurs, gather the evidence items in the documentation checklist before contacting the payment provider or the marketplace’s dispute channels. Timeliness matters: records that show the date and exact amount debited strengthen the case.
In many cases, market disputes are resolved faster when you can show the purchase path (direct merchant versus marketplace), the date you attempted to end the subscription and any relevant screenshots or receipts. Keep records of bank statement entries as primary evidence.
Address
- Address: Yoga Buddhi, Co. 3827 S Carson St, Unit 505-25 PMB 1148, Carson City, NV 89701
What to do after cancelling Down Dog
After ending access at the next renewal point, monitor your card or account statements for at least two billing cycles to confirm no further charges recur. If you see an unexpected charge, map the transaction date against your purchase receipt and the subscription period you had paid for.
From a budgeting perspective, re-evaluate whether monthly access, an annual plan or a different service delivers better cost-per-use. Annual plans often lower monthly equivalent cost but reduce short-term liquidity. If usage has dropped, a monthly plan can be a lower-risk alternative.
If you wish to replace the service, compare alternatives by feature and cost-per-month and consider trial periods before committing to an annual plan. Track subscription renewals in a simple calendar or budgeting app so recurring services do not surprise your cashflow.
Finally, keep all documentation for 12 months after cancellation in case a later billing dispute requires evidence of timing, amount and the subscription terms in effect at the time of purchase.