Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Jim Stoppani
31238 Via Colinas A3
91362 Westlake Village
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Jim Stoppani service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Jim Stoppani: Complete Guide
What is Jim Stoppani
Jim Stoppani is a subscription fitness platform built around Dr Jim Stoppani’s training programs, meal plans and supplement guidance. The service combines a membership area, a mobile app and a library of science-based workout and nutrition content, plus intermittent promotional challenges and discounts on JYM supplements. The public site and app promote a low-cost entry trial and recurring memberships that unlock full access to programs and the Jim Stoppani workout app.
The official offering lists tiered recurring plans and a promotional trial. The site references monthly, quarterly and yearly billing options while the app store displays in-app purchase prices in AUD. These billing routes can differ by how the subscription is processed and handled after signup.
Subscription plans and pricing snapshot
This table compares the website-listed tiers with published in-app purchase amounts where available. Website prices are shown converted to AUD as approx amounts using current mid-market exchange rates; in-app prices are shown in AUD as displayed in the App Store listings.
| Plan | Website list price (site currency converted approx to A$) | App store in-app price (A$) | Notes |
|---|---|---|---|
| Monthly | Approx A$20.99 (site lists $14 converted approx). | A$21.99 | Recurring monthly billing; trial offers referenced on the site. |
| Quarterly | Approx A$56.96 (site lists $38 converted approx). | A$62.99 (closest listed in-app tier). | Recurring quarterly charge quoted on site; app store tiers may map differently. |
| Yearly | Approx A$209.86 (site lists $140 converted approx). | A$119.99 (in-app yearly tier shown; regional pricing varies). | Site advertises multi-month savings on annual plan; app store shows regional in-app amounts. |
Sources: official site pricing and promotion pages; App Store in-app purchase listings; exchange-rate mid-market conversion used for site-to-AUD approx.
How subscriptions typically behave for Jim Stoppani
Memberships are recurring and marketed with automatic renewal and trial-to-paid transitions; the site and app text confirm a paid renewal after introductory pricing or trial periods. This means a trial can convert into a paid billing period unless the renewal is handled before the trial ends.
Billing route affects control and remedies. Some users are charged through app marketplace in-app purchases while others are billed directly by the service. This affects who can issue refunds and how automatic renewal is processed.
Customer experiences with cancellation
What users report
Public reviews and forum posts show mixed feedback. Many members praise the training content and variety; conversely, a notable portion of feedback concerns friction when trying to stop recurring charges or to verify account details after signup. Several app reviews describe frustration with locating cancellation options and with long waits for resolution.
Third-party write-ups that summarise cancellation outcomes note that trial conversions to paid plans and the absence of visible account controls in some storefronts are common causes of surprise billing. Some resources also state that refunds are not routinely granted for partial unused periods.
Recurring issues and practical takeaways
Recurring themes from consumer reports that matter in practice:
- Billing route matters - whether the charge comes from an app marketplace or directly from the service changes who handles refunds and dispute resolution.
- Trial conversions - promotional trials that auto-convert to paid plans are frequently cited as a source of unexpected charges.
- Mixed experiences with refunds - some users report that prorated refunds are not available for partially used billing periods.
Cooling-off, proration and refunds for this service
The service’s promotional copy and terms mention trial offers and recurring billing; recorded guidance and third-party summaries indicate that mid-term prorated refunds may not be offered as a matter of routine. This often depends on the initial point of purchase and the service terms you accepted at signup.
Under consumer law, digital content and services must meet consumer guarantees. If the service is significantly defective or not as described, that can create grounds for a remedy including a refund for the unused portion. However, whether a refund is available for a change of mind depends on the contract terms and the seller’s stated refund policy. For Jim Stoppani members, these legal protections interact with the billing route and the platform used to pay.
Documentation checklist
- Purchase proof: receipt, order number and timestamps for sign-up and any trial-to-paid conversion.
- Payment evidence: bank or card statement entries showing the charge description and amounts.
- Terms snapshot: a copy or screenshot of the terms and promotional offer active when you signed up.
- Interaction record: dates and brief notes of any account or service interactions and their outcomes.
- Device/store evidence: note which billing path was used (app marketplace vs direct card payment) as shown on receipts.
How to assess whether you should seek a refund or dispute a charge
Start by matching the charge on your statement to the purchase proof and the membership terms you accepted. If the charge was for a converted trial you did not intend to keep, the key questions are whether the trial terms were clear and how the charge was processed.
If the service did not deliver promised content or there is a technical failure preventing access to core features, consumer guarantees may provide a remedy for a major failure. If the concern is change of mind after receiving the service, outcomes are governed by the provider’s stated refund policy and where the payment was made.
Disputes, chargebacks and regulator complaints
If billing cannot be resolved through normal commercial channels, you can consider disputing an unauthorised or incorrect charge through your payment provider and, separately, make complaints to consumer protection authorities if the provider’s conduct appears misleading or non-compliant with consumer guarantees. Acting promptly preserves options.
When the supplier has charged via an app marketplace, that marketplace’s own rules also affect dispute and refund mechanics. This difference is a frequent cause of customer confusion and a recurring complaint theme.
Common pitfalls and mistakes to avoid
- Ignoring the billing origin: not checking whether the charge is from an app marketplace or from the service provider.
- Missing the trial period details: not noting when a trial converts to paid and what notification was provided by the merchant.
- Failing to keep proof: losing receipts, screenshots of promotional terms or order confirmations that would support any later dispute.
- Assuming prorated refunds: expecting a mid-term prorated refund as a default when many subscriptions do not provide one.
Tables: plan comparison and likely billing route
| Plan | Likely billing route | Implication for refunds/renewals |
|---|---|---|
| Monthly | Both direct billing and in-app purchases reported | Auto-renew; refund approach depends on where the charge was processed. |
| Quarterly | Often direct-site or in-app variation | Shorter window between renewals; watch renewal timing to avoid an extra payment. |
| Yearly | Direct site or in-app yearly purchase | Higher single payment; refund outcomes depend on terms and billing controller. |
Sources used for these practical distinctions include the official site, App Store listings and public reviews/consumer reports.
Short note on consumer law and what it means here
Australian consumer law provides guarantees for digital content and services that remain available despite a supplier’s own terms. This means you may have a legal remedy where the service is faulty or not supplied as promised. For Jim Stoppani members this interacts with whether the payment was processed via an app marketplace or directly by the service and with the specific terms you accepted when joining. Keep this in mind when assessing your options.
Practical expectations after cancellation
Typical outcomes reported by users and documentation indicate the following: termination usually stops access at the end of the paid period, billing should cease after the end of that period and refunds for partially used periods are not guaranteed unless the provider agrees or a consumer guarantee applies. Expect a processing period for any remedial credit or refund decisions and retain proof while that is pending.
What to do after cancelling Jim Stoppani
After you have arranged to stop future renewals, actively monitor your bank and card statements for at least two billing cycles to confirm no further charges appear. Keep all documentation and timelines; they are useful if you need to request a refund, raise a dispute with your payment provider or make a complaint to a consumer regulator.
If a charge appears after you have ended entitlement to the service, you can raise the matter with your payment provider and with consumer protection authorities if the provider does not remedy the issue. Preserve timestamps and receipts to support any formal complaint.
Address
- Address: JimStoppani.com 31238 Via Colinas A3 Westlake Village, CA, 91362, United States