Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Revo Fitness
337 Rokeby Rd
6008 Subiaco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Revo Fitness service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Revo Fitness: Step-by-Step Guide
What is Revo Fitness
Revo Fitness is a national 24/7 gym operator offering low-cost ongoing memberships with access across its club network. The business markets two main ongoing membership tiers with weekly pricing debited on a monthly basis and emphasises no sign-up, transaction or admin fees and no lock-in contracts for standard ongoing memberships. Therefore many members choose Revo for price and convenience, while the operator also sells add-on studio/recovery features at selected clubs.
The public membership materials show a Level One and a Level Two option, priced on a weekly basis and charged monthly, and Revo’s support pages and membership agreement clarify administrative details such as a required written notice period and a short cooling-off period for new agreements in some jurisdictions. These contractual points affect how cancellations and refunds are processed.
| Plan | Weekly price | Typical monthly debit | Key features |
|---|---|---|---|
| Level One | A$9.69 per week | A$42.00 per month | 24/7 access, access to Level One clubs, no sign-up/admin fees |
| Level Two | A$12.69 per week | A$55.00 per month (approx) | Everything in Level One plus studio/recovery access at selected clubs |
Customer experiences with cancellation
What users report
Public reviews and forum posts consistently focus on three themes: the required written notice and a 30-day notice window, problems with charges continuing after a cancellation request, and mixed experiences obtaining refunds within the short cooling-off window. Many reviewers describe frustration when their membership continued to be debited after they said they had cancelled.
Other feedback praises value and facilities but still highlights administrative friction: some members found the process straightforward, while others report long delays and the need to escalate through complaints or their bank to stop debits. There are multiple reports of disputes over unpaid balances and administration charges when cancelling soon after joining.
Recurring issues and practical takeaways
Users commonly note these specific points about Revo Fitness: a requirement for written notice, a 30-day notice effect on billing, a 7-day cooling-off process that may attract an administration fee, and that an automated final debit will often occur during the notice period. These concrete patterns inform how to prepare documentary evidence and when to expect debits.
As a result, members who check their statements closely and gather evidence early report better outcomes when disputing unexpected debits. Several reviewers specifically recommend collecting dated receipts and screenshots of membership terms if there is any likelihood of disagreement.
How cancellations typically work for Revo Fitness
Revo Fitness membership agreements are ongoing contracts that continue until terminated under the agreement’s cancellation rules. The published material and membership agreement identify a 30-day written notice requirement for standard cancellations and a short 7-day cooling-off period applicable to new memberships under the membership terms and some regulatory codes. These timelines determine when debits stop and whether any administration fee may apply.
Billing is structured as weekly rates debited on a monthly cycle; members should expect a final scheduled debit to occur during the notice window in many cases. Proration practices vary by clause in the membership agreement: some parts of the contract describe pro-rata refunds for unused pre-paid time during the cooling-off period, while standard ongoing cancellations are commonly processed so the member is debited once more for the notice month.
| Cancellation element | Revo Fitness detail |
|---|---|
| Written notice | Required: 30 days' written notice is stated in Revo documentation. |
| Cooling-off period | 7 days for new memberships (subject to T&Cs and local code requirements). |
| Final debit | Members will commonly see one more monthly debit during the notice period; proration is limited outside the cooling-off window. |
| App cancellation | App-based cancellation is not provided as an automated option in published support content. |
Rights and legal context that matter for Revo Fitness
Under the membership agreement and applicable regulatory codes, Revo includes a short cooling-off right and sets contract-specific notice requirements. Regulatory guidance for fitness suppliers stresses that the written cancellation terms in the contract govern the member relationship. This means contract wording, T&Cs and any applicable state fitness codes will be central to a member dispute.
In practice, if you believe Revo has not complied with its own contract or with consumer protection rules (for instance, failing to stop debits after a valid cancellation within required timeframes), Australian consumer protections provide avenues for complaint and recovery. Keep focused on the membership agreement wording and the dates you can prove.
Documentation checklist
- Copy of membership agreement: signed contract or membership summary showing fees, notice and cooling-off terms.
- Evidence of payments: bank or card statements showing debits and their dates.
- Date-stamped communications: any written or digital messages recording your request or queries (keep originals and exports).
- Proof of identity used at sign-up: membership form or ID that ties payments to the membership record.
- Record of interactions: dates and brief notes of any in-person conversations or responses from the operator, plus names if available.
Common pitfalls and how to avoid them
- Assuming immediate stop: Many members expect debits to cease instantly. Expect a final scheduled debit during the notice period and plan finances accordingly.
- Missing cooling-off rules: A short cooling-off period applies to many new contracts; read the T&Cs carefully to check for an administration fee or proration rules.
- Incomplete documentation: Without the signed membership form and proof of payment, disputes are harder to win. Keep originals and copies.
- Delayed follow-up: If a debit appears after your intended end date, raise the issue quickly with your bank and keep evidence; delays make recovery more difficult.
Disputes, refunds and chargebacks
If an unexpected debit occurs after you have a valid cancellation date, you have two practical routes: raise the issue with the operator under the contract and, if unresolved, use your bank’s dispute mechanisms. Banks often request evidence that the merchant failed to act on a valid cancellation request. Therefore, the documentation checklist above is essential.
Refunds during the cooling-off period are described in Revo’s membership materials and related membership agreements as possible but may be subject to an administration deduction. Outside that period, typical practice is limited pro-rata refunds and one final debit during the notice period; any deviation should be justified by the operator in writing.
Address
- Address: 337 Rokeby Rd, Subiaco, Perth Western Australia 6008, Australia
What to expect after you lodge a cancellation request
Expect the membership to remain active through the notice window specified in your agreement and for one further scheduled debit to post in many cases. Revo’s published documents and user reports indicate that processing times can vary and that banking disputes sometimes become necessary when processing errors occur.
Therefore monitor your billing statement for the next two cycles after your cancellation date. Keep all receipts and any written confirmation from the operator for at least 12 months; this makes it easier to demonstrate the timeline if a dispute arises.
Practical decision points
- Did you join recently? Check the 7-day cooling-off wording in your signed agreement for refunds and any administration fee entitlement.
- Is a final debit expected? Reconcile your monthly debit dates against the 30-day notice window to anticipate the last charge.
- Do you have records? If documentation is incomplete, locate the signed membership form and statements before pursuing a dispute.
- Is the membership transferred? If ownership or brand changes occur (for example a takeover or rebrand), check whether your contract was lawfully assigned and whether refunds or transfer terms apply; users have reported confusion during ownership transitions.
| Issue | Typical outcome |
|---|---|
| Cancellation inside cooling-off | Possible refund less administration fee; must meet contract timing for the cooling-off window. |
| Cancellation after cooling-off | Member usually liable for one final debit during notice; prorated refunds are limited outside cooling-off. |
| Operator does not stop debits | Members commonly escalate to bank disputes; provide proof of notice and contract terms. |
What to do if things go wrong
Keep a calm, evidence-led approach. Track dates, gather the membership agreement and statements, and prepare a concise chronology of what happened. This makes it easier to present the case to your bank or a consumer protection agency if needed.
If the operator assesses an administration fee for a cooling-off cancellation, check the membership agreement schedule for the fee amount and whether it is reasonably described; public membership materials and copies of the agreement indicate a possible A$30 administration charge within the cooling-off window in some templates. Verify the precise figure in your signed agreement.
What to Do After Cancelling Revo Fitness
After you lodge your cancellation request, watch your statements for two billing cycles, retain all evidence and prepare to use data-driven complaint channels if a debit is processed incorrectly. If a refund is due under the cooling-off provisions in your signed agreement, check the contract for any permitted administration deduction and confirm dates.
Consider compiling a short timeline of events and copies of the membership agreement before pursuing a formal dispute; this will help any external reviewer, such as a bank or regulator, understand the issue quickly. Be persistent and keep your records organised to protect your consumer rights.