Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Total Fusion
Gympie Rd
4032 Chermside
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Total Fusion service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Total Fusion: Easy Method
What is Total Fusion
Total Fusion is a premium fitness and wellness operator that combines group classes (yoga, reformer pilates, cycle, functional) with wellness services (saunas, cryotherapy, float therapy) and location-specific spa facilities. The brand publishes membership packs and wellness memberships but many standard membership details are only available on enquiry, while select luxury programmes such as a platinum spa membership carry explicit price points. Membership inclusions and bundles vary by studio, with some locations advertising comprehensive wellness access alongside traditional class access.
From a financial perspective, Total Fusion sits at the high end of the local market: reporting and user posts indicate base access fees that can look like a boutique premium compared with chain averages, and add-ons for wellness or creche services materially increase the weekly cost. Understanding the value proposition requires matching the specific studio package to how often you will use the premium services.
Typical subscription formats and pricing signals for Total Fusion
Total Fusion publishes wellness packs and bespoke offerings and generally asks prospective members to enquire for location-specific pricing; however, a Platinum spa membership page lists an A$10,000 package for an exclusive high‑end tier. Reported user figures for base membership tiers vary across studios, with journalism and forum reports pointing to commonly quoted weekly ranges rather than a single advertised price. Use these signals to benchmark ongoing costs versus alternatives.
| Plan or indicator | Typical AU pricing (reported) | Notes |
|---|---|---|
| Platinum spa membership (official listing) | A$10,000 | Limited availability premium package shown on the Total Fusion site. |
| Base membership (reported examples) | Varies (reports often cite around A$63/week at some locations) | Prices vary by studio, contract length and included services; some reporting shows circa A$60 - A$80/week for base access. |
| Wellness add-ons or full wellness packages | Varies (reported A$80 - A$100/week extra in some cases) | Wellness access is often priced as an add-on and depends on location and bundle. |
Price interpretation and financial implications
Considering that Total Fusion mixes gym, classes and spa-style services, compare the marginal benefit of wellness add-ons against the additional cost. From a budgeting standpoint, a weekly premium quickly compounds: an extra A$80/week becomes approximately A$4,160/year, which is material for most household budgets. Use plan inclusions to calculate per-visit cost based on realistic attendance.
Customer experience with cancellation for Total Fusion
What users report
Public feedback collected from forums and review pages shows mixed experiences: many members praise facilities and class variety, while a portion of reviewers report friction around contract terms, cancellation fees, and billing adjustments. Reports include unexpected charges after a membership stop request, transfer fees when reassigning memberships, and disagreement over notice periods or administration charges.
Recurring issues and practical takeaways
Practical takeaways from these reports: members often encounter variability between locations, disputes about whether promotional rates transfer, and differential handling of holds, transfers and medical cancellations. Several posts stress the importance of retaining signed agreements and transaction records because businesses sometimes reference contract clauses during disputes. Paraphrased user feedback includes specific complaints about overcharging and administrative resistance to refunds or adjustments.
How cancellations typically work for Total Fusion memberships
Notice periods and cancellation fees: gym contracts for boutique operators commonly include either fixed-term commitments (for example 6 or 12 months) or ongoing rolling agreements that require a notice period or a termination fee. Total Fusion’s public materials emphasise bespoke membership terms, meaning notice periods and any termination fees will depend on the signed membership agreement and the specific pack you bought.
Billing cycles and proration: subscriptions are usually billed on a recurring schedule (weekly or fortnightly in reported examples). When a membership ends mid-billing period proration treatment depends on the membership terms; some contracts allow a pro rata refund for unused future services while others deduct administrative or discharge fees. Check your agreement for explicit proration rules.
Cooling-off rights and medically justified cancellations: members have a 48-hour cooling-off right after signing a new gym contract under relevant state guidance, and longer-term medical cancellations are usually considered if supported by appropriate medical evidence. Total Fusion’s wellness and long-term packages should be assessed against these standard legal touchpoints when reviewing options for early exit.
Consumer rights and legal considerations relevant to Total Fusion
Under Australian consumer law, gym contracts must not mislead about the ability to cancel and any advertising that implies "no contract" while imposing exit conditions may be regarded as misleading conduct. If Total Fusion’s advertising or contract terms conflict with statutory guarantees or fair trading rules, consumers can raise the issue with regulators.
From a legal perspective, unfair contract term provisions can be relevant where standard form gym contracts create a significant imbalance or are not necessary for legitimate business interests. If contract clauses appear one-sided, regulatory bodies or tribunals can review them. Keep this in mind if you are contesting a charge or termination fee.
Documentation checklist
- Signed contract: copy of the membership agreement showing term, notice, fees and special offers.
- Payment records: bank or card statements showing all debits and dates.
- Promotional material: screenshots or printed adverts of any price or trial offers quoted at signup.
- Service logs: attendance records, class bookings or evidence of pause/hold requests where relevant.
- Medical evidence: certificates or reports if cancelling for long-term illness or incapacity.
- Correspondence log: dated notes summarising any communications you had (who, when, what was promised).
Common financial pitfalls and mistakes to avoid with Total Fusion
- Underestimating add-ons - not accounting for wellness or creche fees that stack on top of base membership.
- Ignoring contract term lengths - assuming promotional rates transfer or that short-term trials avoid lock-in.
- Failing to track billing cycles - not reconciling debits against your membership term and notice period.
- Not securing documentation - lacking evidence makes disputes harder to resolve or escalate.
Practical dispute and recovery options
If a final charge appears after you consider a membership ended, you can pursue a formal dispute through your financial institution for unauthorised or incorrect debits, or seek complaint resolution with state fair-trading agencies and the ACCC when contract terms appear misleading. Keep documentation organised to support any dispute.
| Option | When to consider | Financial effect |
|---|---|---|
| Bank card dispute/chargeback | Unauthorised debits or ongoing charges after cancellation request | Potential reversal of charges but may require evidence and timelines. |
| State consumer affairs complaint | Alleged misleading advertising or unfair contract terms | Investigations can lead to remedies or enforcement; timeframes vary. |
| Negotiate on basis of usage | Low utilisation or relocation | Possible reduction of fees or transfer options; outcome depends on contract clauses and location policy. |
Alternatives and cost comparison
In terms of value, compare Total Fusion’s blended gym-plus-wellness offering against: low-cost 24/7 chains, mid-range full-service gyms and specialised boutique studios. Average Aussie spend on a gym membership is around A$63 per month, so a premium boutique model requires much higher utilisation to justify the incremental cost.
| Provider type | Typical monthly cost | Value proposition |
|---|---|---|
| Low-cost chain | A$15 - A$40 | Basic access, limited classes; low fixed fees. |
| Mid-range gyms | A$60 - A$120 | Classes and some amenities; balance of cost and variety. |
| Boutique/wellness clubs (like Total Fusion) | Varies - often reported at A$63/week base or significantly higher for wellness tiers | Higher quality facilities, spa recovery and specialist classes; premium pricing that needs evaluation against actual use. |
What to expect during and after a cancellation process for Total Fusion
Expect a final accounting that references your contract: this can include a notice period, pro rata adjustments, termination administration charges, or transfer fees. Whether you receive a refund for unused time depends on the terms of the specific pack and whether the agreement allows proration.
After the membership is closed, monitor your statements for up to two billing cycles to confirm no further debits occur. If an incorrect debit appears, use your documentation checklist to open a disputed transaction with your financial provider and consider lodging a complaint with the state regulator if necessary.
Address
- Address: Gympie Rd, Chermside QLD 4032, Australia
What to do after cancelling Total Fusion
Actionable next steps: reconcile bank records against the contract, request a final statement or invoice for your files, and calculate the realised annual cost to inform future membership choices. Treat the outcome as a budgeting exercise: if a premium membership delivered limited marginal benefit relative to cost, identify lower-cost options or pay-per-use alternatives that match actual usage patterns.
If disputes remain unresolved, escalate through formal complaint channels with regulator evidence ready: contract copy, payment history and any written promises. In financial planning terms, reallocate the forecasted subscription expenditure to items with higher realised value.