Cancellation service N°1 in Germany
Contract number:
To the attention of:
Cancellation Department – Bodyfast
Planegger Straße 23b
82166 Gräfelfing
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bodyfast service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Bodyfast: Easy Method
What is Bodyfast
Bodyfast is a mobile-first intermittent fasting app that offers a personalised "Coach" experience with daily coaching, fasting plans and recipes. The core product is a subscription-based Coach tier that unlocks personalised plans and premium features; the service advertises monthly, multi-month and annual options and integrates with app marketplaces for billing.
In the Australian App Store listing Bodyfast shows a range of in-app Coach prices (examples displayed for Australia include monthly and annual options). These price points are presented by the App Store as local A$ amounts.
Customer experience with cancellations
What users report
Public reviews and complaint threads show two repeating themes: some users get the product and stop paying with no issues, while a measurable minority report unexpected charges, trial-to-subscription conversions and delays or frustration when asking for refunds. Many reviewers describe confusing billing visibility when purchases happen through different billing routes.
Recurring issues and practical takeaways
From user reports the common problems are: unclear trial terms, charges appearing after device changes, and mismatch between where the charge appears and the account the user expects. Several reviewers say refunds were eventually processed but only after follow-up. Others report quick refunds. These patterns mean vigilance and careful documentation are the best defences.
How cancellations typically work for Bodyfast subscriptions
Bodyfast subscriptions auto-renew unless cancelled before the renewal deadline described at purchase; the App Store listing notes a deadline of at least 24 hours before the end of the current term to avoid automatic renewal. Be aware that the renewal timing shown in the store or purchase confirmation determines whether a charge will process.
Who handles billing depends on how the subscription was purchased: purchases made through app marketplaces are billed and governed by those marketplaces, while purchases made via the Bodyfast website follow the provider's payment processing and refund rules. This split affects where a refund request is processed and who controls visible subscription records.
Timing, proration and refunds for Bodyfast
Renewal and notice periods: subscriptions typically renew at the end of the chosen term (monthly, quarterly, semi-annual or annual). If the renewal trigger is missed, the next full term charge is normally applied. The App Store listing references a 24-hour pre-renewal window as the cut-off for avoiding the next billing cycle.
Proration: user reports and standard marketplace practice show proration rarely applies to simple subscription renewals with fixed-term billing; a partial-period charge or partial refund is uncommon unless explicitly documented in the terms for a promotional or mid-term change. Expect full-term charges unless terms state otherwise.
Cooling-off and statutory rights: reviewer threads reference a 14-day withdrawal discussion in some exchanges; the availability of a cooling-off or money-back right depends on the purchase route and the specific terms that applied at checkout. Where statutory consumer rights apply, remedies for major failures remain available.
Billing route comparison - what changes depending on how you bought the Coach
| Billing route | Who processes payment | Typical refund/renewal control |
|---|---|---|
| App store (Apple / Google) | App marketplace processor | Marketplace controls visible subscription dashboard and initial refund policy; Bodyfast support may assist but cannot unilaterally change marketplace records. |
| Website purchase (Bodyfast) | BodyFast payment processor (credit card/PayPal/Apple Pay/Google Pay options listed) | Provider-side controls renewal and refund handling; different timeframes and processes apply compared with marketplaces. |
Subscription plans and example pricing
| Plan | Typical duration | Displayed price (A$) |
|---|---|---|
| Coach - monthly | 1 month | A$26.99 (example listing shown in App Store) |
| Coach - 3 months | 3 months | A$47.99 (example listing shown in App Store) |
| Coach - 6 months | 6 months | A$79.99 (example listing shown in App Store) |
| Coach - annual | 12 months | A$99.99 (example listing shown in App Store) |
These values are examples taken from the App Store Australia display and may vary by promotion, device, or regional pricing updates. Always check the price shown to you at purchase.
Common pitfalls and mistakes to avoid when dealing with Bodyfast billing
- Not checking where you purchased: App store and website purchases behave differently; mix-ups create confusion about where to request refunds.
- Assuming deletion equals cancellation: Removing an app or deleting an account does not always stop auto-renewal; cancellation visibility and subscription records are separate in many systems.
- Missing the renewal window: marketplace terms often require action well before the term end to avoid the next charge; the App Store notes a 24-hour rule as an example.
- Relying only on one communication channel: public threads report automated replies and delayed responses; keep multiple verification items (purchase receipts, bank statements, timestamps).
Disputes, chargebacks and escalation options
If a charge appears that you did not authorise, many users have escalated through payment processors or bank dispute channels when initial contact attempts did not resolve the issue. Marketplaces and card providers have documented dispute procedures and timelines that may apply. Use dispute channels as a last resort after collecting your purchase evidence.
Note: disputes can affect refund processing where the provider requests you to retract a dispute before issuing a voluntary refund. This is a frequent point of friction reported by other customers.
Documentation checklist
- Purchase receipt: store or payment processor confirmation showing plan, price and date.
- Billing statements: the bank or card line item that shows the Bodyfast / processor charge.
- Trial or promotional confirmation: any screen or receipt that shows trial terms, start date and length.
- Dates and timestamps: time of account changes, device transfers or app deletions that coincide with charges.
- Correspondence record: a concise log of dates you contacted support and any responses you received (keep only metadata, not full message copies here).
How to frame a refund or dispute request (what to include)
When preparing a case for a refund or dispute, organise documentation into a short timeline: purchase date, trial expiry, renewal charge date, device/account changes and relevant receipts. State the exact charge amount and why it is incorrect. Keep the presentation factual and anchored to dates and transaction IDs where visible. Reviewer threads show clearer timelines speed resolution.
What to expect after cancellation of Bodyfast subscription
After a subscription is ended you can commonly expect the following service-specific outcomes: access to Coach features will continue until the paid term expires; no pro-rated refunds are typically issued for partial unused term unless specified in the terms or decided by the provider. These patterns are consistent with marketplace and provider-driven subscription models.
If you purchased via an app marketplace the subscription record and renewal control will generally remain visible in that marketplace's billing history until the term ends. If you purchased via the provider's website, the provider's billing record will control future renewals and refunds. Keep proof of the date the subscription was ended for future reference.
Practical tips from a cancellation specialist
First, centralise your evidence: one clear timeline with receipts and bank entries reduces back-and-forth. Next, label each charge with purchase details so you can quickly identify which term it belongs to. Additionally, expect different timelines for refunds depending on whether the charge was processed by an app store or by the provider's own payment system.
Most importantly, watch for charges shortly after device changes or trial sign-ups; public feedback shows these are common trigger points for surprise renewals. A concise, dated narrative paired with evidence is the strongest way to make a case.
Address
- Address: BodyFast GmbH, Planegger Straße 23b, 82166 Gräfelfing, Germany
Keywords and FAQ-style pointers
If you searched "how do i cancel bodyfast subscription" or "how to cancel bodyfast subscription" or "how to cancel bodyfast app" you are likely trying to understand timing, refund expectations and what proof to collect. This guide focuses on those elements rather than operational steps to stop a renewal from a specific channel. Keep documentation and billing timelines as your priority.
Next steps and perspective
Activate the documentation checklist, check which billing route processed your charge and prepare a clean timeline of events. If a charge is disputed with a payment provider, note that some providers ask you to withdraw the dispute to enable a voluntary refund; plan your escalation path with that possibility in mind. Public reports suggest prompt, evidence-based cases are handled faster.