Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Metabolic Renewal
3120 Southwest Fwy Ste 101 PMB 86809
77098 Houston
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Metabolic Renewal service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Metabolic Renewal: Complete Guide
What is Metabolic Renewal
Metabolic Renewal is a commercial weight management programme and product ecosystem built around a hormones-first approach for women. The offering includes a digital programme of 12-week modules, short strength workouts, meal plans and supporting materials, with optional physical products and add-ons sold alongside the core programme. The official product pages list tiered 12-week “levels” and an option described as a full-year purchase; pricing and packaging vary by promotion and by whether physical materials are selected.
| Plan or offering | Duration / frequency | Price (AUD) |
|---|---|---|
| Single 12-week level (digital) | 12 weeks | Varies (listed on vendor pages; promotional pricing applies) |
| All levels bundle (digital annual) | 12 months of content access | Varies (listed on vendor pages) |
| Physical materials and supplements | One-off or recurring depending on selection | Varies (product dependent) |
The market reporting and third-party reviews show inconsistent price points and periodic discounts; published reviews and health press have cited full-price points that differ from the vendor’s promotional figures. This variability means any AUD price you see should be treated as indicative unless confirmed at purchase.
Customer experiences with cancellation
What users report
Public reviews and customer posts often focus on billing, refunds and return logistics. Multiple reviewers state they experienced unexpected auto-renewals or additional charges following initial purchase, and some reported difficulty obtaining refunds for goods or services.
Representative customer comments include short, direct complaints such as: "They auto renew your products and then you have to pay to return them." These reports appear across independent review sites and refer both to digital subscriptions and to physical product orders.
Recurring issues and practical takeaways
Common themes in the feedback are: unclear upselling during checkout, inconsistent refund experience, and disputes over shipping or return charges for physical items. Reviewers who succeeded in getting refunds often relied on documented proof of purchase and follow-up escalation.
How cancellations typically work for Metabolic Renewal
The cancellation mechanics for Metabolic Renewal vary by product type and how the purchase was made. Sources indicate both one-off paid programmes and additional upsell items; some consumers report recurring billing for support or physical replenishment orders. Expect that the contractual terms attached to a given purchase will determine notice periods and renewal behaviour.
Notice periods and billing cycle implications: if a purchase is structured as a recurring supply or subscription, billing cycles commonly auto-renew at the end of each cycle and may be charged on a periodic basis. Proration for partial cycles is rare unless explicitly stated in the terms. If the purchase is a single-payment programme, there is usually no subsequent recurring charge unless separate replenishment products were selected.
Cooling-off and refund windows: third-party reporting and consumer guides reference money-back or satisfaction guarantees for early returns, but the length and conditions differ between promotional offers and older purchase terms. Some customers report a 30 to 90 day guarantee in practice; others report limitations or changes in guarantees over time. Always verify the guarantee tied to the specific transaction.
Returns and physical goods: several reviews highlight disputes over return postage or restocking charges when physical kits or supplements were ordered. When a physical product has been supplied, expect the supplier to set terms for returns and deductions for use or shipping where permitted by contract.
Documentation checklist
- Proof of purchase: invoice, order number and payment card statement.
- Terms at time of sale: any screenshot or saved copy of the terms, guarantee and product description that applied when you purchased.
- Communications record: timestamps and content of any messages, confirmation pages or receipts.
- Delivery records: tracking numbers and delivery confirmations for physical items.
- Evidence of use or return: photos of received items or confirmation of returned goods where applicable.
Practical legal considerations and consumer protections
In accordance with consumer law principles, standard consumer guarantees apply to goods and services irrespective of contractual clauses that attempt to exclude them. If a supplier misrepresents refund rights or imposes unlawful barriers, consumer protection agencies can intervene.
For unsolicited agreements or certain remote sales, state and territory rules may provide a statutory cooling-off right (for example, a 10 business day cooling-off for unsolicited consumer agreements). Where such a right applies, the supplier must comply with prescribed refund and information obligations. Tie these frameworks to the specific Metabolic Renewal transaction when assessing options.
Disputes, chargebacks and escalation
If a refund does not materialise within the supplier’s stated timeframe, consumers commonly escalate by lodging a formal dispute with their card issuer or payment provider; card schemes may permit chargebacks where goods or services are not delivered as described. Maintain a clear chronology and supporting documents.
Regulatory escalation: when contractual or refund obligations are not honoured and negotiations fail, lodging a complaint with the relevant consumer affairs body or the national regulator can be appropriate. Refer to the regulator’s guidance on evidence requirements and time limits.
| Issue | Typical outcome | What to monitor |
|---|---|---|
| Auto-renewal or unexpected charge | Possible refund or billing reversal after dispute; timing varies | Next billing date and card statement entries |
| Refund not processed | Escalation to card issuer or regulator may be required | Communication timestamps and refund reference numbers |
| Physical product return dispute | Supplier may deduct restocking or postage if permitted by terms | Return tracking and condition evidence |
What to do after cancelling Metabolic Renewal
After termination of a Metabolic Renewal purchase or subscription, maintain organised records of the cancellation confirmation, any refund timelines and the last billing entries. Monitor your payment statements for 1-2 billing cycles to confirm that renewals have ceased.
If refunds are expected but delayed, assemble the documentation checklist above and consider raising a dispute with your payment provider if the supplier does not resolve the matter within its stated timeframe. If the supplier’s conduct appears to breach consumer law, you may lodge a complaint with the national regulator or your state consumer affairs agency.
Address
- Address: Metabolic Health and Nutrition LLC, 3120 Southwest Fwy Ste 101 PMB 86809, Houston, TX 77098, United States