Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Uscca
1000 Freedom Way
53095 West Bend
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Uscca service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Uscca: Complete Guide
What is Uscca
USCCA is a U.S.-based membership organisation that combines self-defence education, on-demand training and self-defence liability insurance as part of tiered subscriptions called Gold, Platinum and Elite. Membership packages bundle online courses, a digital magazine archive, access to qualification levels and legal/attorney support benefits tied to self-defence incidents. USCCA markets a 365-day money-back guarantee for members who decide the service is not right for them.
Pricing on the US site lists monthly and annual tiers; listed USD amounts are commonly converted by Australian buyers through card provider or app-store exchange rates. The organisation also publishes mobile apps and training platforms tied to membership content.
Customer experience with cancellation
What users report
Public reviews show a mix of experiences: many members praise the training content and coverage features, while a noticeable share report friction when attempting to end auto-renewing subscriptions or secure refunds. Reviews on popular platforms mention delays, repeated contacts to confirm a refund, and sometimes frustration about unclear timelines for when billing stops.
Recurring issues and practical takeaways
Common threads: membership auto-renews on a schedule linked to the billing cycle, refunds are tied to the published guarantee and timing, and app-store purchases may follow a different refund path than direct purchases. Many users advise keeping careful records and checking statements after a cancellation action to confirm no further charges.
How cancellations typically work for Uscca subscriptions
Auto-renew and billing cycle: USCCA membership renewals are automatic unless cancelled before the renewal date; the renewal date and cycle are set at enrolment and determine when a card or billing method will be charged. Expect the membership to remain active through the paid period.
Refund eligibility: USCCA advertises a 365-day Bulletproof Guarantee that can make a full refund possible if eligibility criteria are met within the guarantee window. Refunds are typically evaluated based on plan type, timing of the cancellation relative to renewal and any special promotional items issued at enrolment. Keep in mind guarantee claims may require verification against membership activity and dates.
Proration and partial-period charges: proration for mid-cycle cancellations is uncommon for fixed annual or monthly plans; many memberships are designed to remain active until the end of the paid term rather than provide a partial refund by default. For annual purchases, pro rata refunds may depend on specific guarantee terms and administrative policies.
App-store versus direct billing: if the membership was purchased or renewed through an app store, the store’s subscription rules and refund policies often apply and can differ from the provider’s direct-purchase policy. That affects where refund requests are assessed and which entity approves a charge reversal.
Practical timeline expectations and key deadlines
Check your membership anniversary and renewal dates early: these dates govern whether the next billing cycle will be charged. Allow lead time to have an administrative action processed before the renewal date; same-day requests near renewal are riskier.
Refund processing time: when refunds are approved under the guarantee, banks and card providers can take several business days to show the credit; longer windows happen with international card clearing. Document any approval or reference numbers you receive and monitor statements for two billing cycles.
Documentation checklist
- Membership record: copy of enrolment confirmation showing plan name, start date and renewal date.
- Payment evidence: last charged amount, transaction date and method used.
- Guarantee terms: screenshot or saved copy of the 365-day guarantee or terms that applied at purchase.
- Refund evidence: any written acknowledgement or reference number for a refund decision or cancellation confirmation.
- App purchase record: receipt from Apple/Google if purchased through an app store (if applicable).
Common pitfalls and mistakes to avoid
- Delayed timing: attempting to address cancellation after the renewal date often leads to another full cycle charge.
- Missing documentation: failing to keep receipts, plan names or proof-of-purchase slows verification and refund decisions.
- Mismatched purchase channel: treating app-store purchases the same as direct purchases can cause unexpected denial of a refund claim.
- Ignoring the guarantee fine print: promotional offers, anniversary gifts or bundled items can affect refund value or eligibility.
- Relying only on memory: vague notes about dates and amounts make disputes harder to resolve; keep exact dates and amounts.
Tables: plans and feature comparison
| Plan | Common US price (listed) | Approximate A$ price | Key incremental features |
|---|---|---|---|
| Gold | $39/mo or $399/yr | A$58.46 (approx) / A$598.10 (approx) | Entry training library, 1-year magazine archive, self-defence coverage |
| Platinum | $49/mo or $499/yr | A$73.45 (approx) / A$748.00 (approx) | Expanded video library, deeper qualification access, larger archive |
| Elite | $59/mo or $599/yr | A$88.44 (approx) / A$898.40 (approx) | Full archive, highest qualification levels, priority features |
Approximate A$ values converted using a mid-market USD to AUD rate around early January 2026; actual charged amounts will vary with card provider and app-store exchange rates.
| Feature | Gold | Platinum | Elite |
|---|---|---|---|
| Training video hours | 150+ | 290+ | 430+ |
| Magazine archive | 1 year | 5 years | complete archive |
| Self-defence coverage | Included | Included | Included (priority) |
Disputes, chargebacks and escalation
If a refund does not appear within the expected processing window, verify the membership terms and guarantee reference before initiating a dispute. Banks and card networks have their own dispute rules and time limits; escalate only with clear, dated evidence. Keep copies of all correspondence and records of what was promised and when.
Use neutral language when documenting a dispute: list dates, amounts and any reference numbers the provider gave. This makes the bank or card issuer’s review faster and reduces back-and-forth.
Address
- Address: 1000 Freedom Way,West Bend, WI 53095
What to expect after cancelling Uscca
After your cancellation is processed you should expect the membership to remain active through the end of the period you paid for unless a refund is authorised under the guarantee. Monitor bank or card statements across the next two cycles to confirm no further renewals are processed.
If a refund is approved, allow time for card clearing and international processing. If a charge remains, use your documentation checklist to submit a formal dispute with your payment provider; include the guarantee terms and transaction evidence.
Finally, consider alternatives if you are looking to replace coverage or training: review the features you used most and choose a replacement that matches those specific items rather than the brand name alone. Track renewal cycles and receipts closely for any future memberships to avoid repeat issues.