Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Cybersheltervpn
50 The Crest
NE13 7LU Newcastle Upon Tyne
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Cybersheltervpn service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Cybersheltervpn: Complete Guide
What is Cybersheltervpn
Cybersheltervpn is presented to consumers as a virtual private network service offering encrypted tunnels, geo-unblocking and device protection under a subscription model. Publicly available, authoritative information specific to a consumer-facing Cybersheltervpn product or clear subscription pages could not be located during searches; the closest match is CyberShelter, a business cybersecurity provider rather than a mass-market VPN. This guide therefore treats Cybersheltervpn as a small or niche VPN operator and draws on common contractual patterns for VPN subscriptions where official plan details are absent.
| Plan type | Billing frequency | Price (A$) | Notes |
|---|---|---|---|
| Monthly plan | Monthly | Varies | No verified public pricing found for Cybersheltervpn |
| Annual plan | Yearly | Varies | Annual discounts are typical among small VPN providers |
| Trial / promotional | Short trial | Varies | Trials and money-back windows may apply but not publicly confirmed |
Why people cancel Cybersheltervpn
Users typically seek cancellation when the service fails to meet expectations, when billing is unclear, or when auto-renewal charges appear unexpectedly. For small or lesser-known VPN providers, common drivers include poor reliability, inability to access streaming, slow speeds and perceived billing practices. These motives shape the legal and practical approach to cancellation.
How cancellations typically work for Cybersheltervpn
Subscription agreements for VPN products usually set out: the billing cycle, renewal mechanics, whether charges are recurring, and any stated refund or money-back guarantee. In the absence of a public Cybersheltervpn contract, assume typical clauses used by small VPN operators: automatic renewal at the end of each billing cycle and a limited refund window for new customers.
Notice periods and effective date: most VPN subscriptions take effect immediately on purchase and remain active until the end of the paid period. Cancellation normally prevents future renewals rather than terminating access already paid for; whether a pro rata refund is available depends on the express term in the contract and any statutory rights. In accordance with consumer law, blanket no-refund statements cannot override statutory guarantees.
Cooling-off and money-back windows: some digital subscriptions offer a voluntary money-back guarantee (for example 7, 14 or 30 days). A statutory cooling-off right is limited under Australian law for some distance contracts, but many subscription services voluntarily extend short refund windows; these are contractual promises subject to their stated conditions.
Customer experiences with cancellation
What users report
Searches did not yield a substantial body of verified user reviews or forum threads clearly attributable to Cybersheltervpn. That lack of specific, verifiable feedback is itself an important signal for consumers: limited public reporting makes it harder to confirm standard provider practices such as refund policies or the responsiveness of support teams. Where direct reports were unavailable, analogous complaints against small VPN providers were considered to identify likely risks.
Recurring issues and practical takeaways
From comparable providers, recurring themes include: unclear automatic renewal language, difficulty obtaining refunds after the initial trial, delayed or inconsistent responses from support, and charges that users did not anticipate. These patterns suggest special caution when subscribing and a focus on documentation if cancellation is later required.
Legal framework that matters for Cybersheltervpn subscriptions
Under consumer law, services must comply with consumer guarantees and cannot contract out of them. If Cybersheltervpn fails to supply the service as promised, the consumer may be entitled to remedies including repair, replacement or refund depending on the deficiency and the remedy sought. Regulatory scrutiny of automatic renewal practices demonstrates that unclear renewal and pricing disclosures present legal risk for suppliers and practical opportunity for consumers seeking redress.
What to prepare before attempting cancellation or dispute
- Proof of purchase: transaction records, order references and receipts.
- Subscription terms: a copy or screenshot of the terms and any money-back guarantee in force when you subscribed.
- Payment evidence: bank or card statements showing charges, dates and amounts.
- Service logs: connection logs, error messages or time-stamped screenshots demonstrating service failure where relevant.
- Correspondence record: dates and short content notes of any interactions or automated confirmations you received.
Common contractual elements to check in Cybersheltervpn terms
Examine the contract for these elements: renewal clause (how renewal is triggered), stated refund window, termination clause (effective date and consequences), limitation of liability and dispute resolution mechanism.
Where a provider promises a money-back guarantee, note the exact conditions and any exclusions. If a supplier reserves the right to change prices on renewal, ensure the notice period and method of notification comply with the contract and with consumer protections.
| Feature | What to check | Implication for Cybersheltervpn |
|---|---|---|
| Auto-renewal | Does the contract disclose automatic renewal and the renewal price? | If disclosure is unclear, the renewal may be contested under consumer law. |
| Refund guarantee | Length and conditions of any money-back promise | Understand whether the guarantee is unconditional or conditional on non-use. |
| Cancellation effective date | When cancellation takes effect and whether access continues until the period end | May affect refunds or prorated amounts. |
Practical remedies and escalation options
Where a cancellation or refund is disputed, the following legal remedies are commonly available: claim under consumer guarantees for failure to supply the service as described, seek contractual remedies where the supplier is in breach, and lodge formal complaints with relevant oversight bodies. Regulatory bodies have pursued matters for unclear subscription renewals; these precedents strengthen consumer positions where disclosure was misleading.
If funds were taken in error or without clear consent, a careful review of payment method protections and dispute options with your financial institution may be productive. These are legal and contract-based remedies rather than operational cancellation instructions.
Documentation checklist
- Transaction IDs: card, PayPal or third-party payment references.
- Purchase date: exact date and time of the initial subscription charge.
- Terms capture: saved copy of the terms and any promotional pages visible at purchase.
- Refund promise: written evidence of any advertised money-back guarantee.
- Billing history: sequence of charges showing renewals or disputed amounts.
- Device evidence: logs or screenshots proving service performance issues.
Address
- Address: Cyber Shelter Limited, 50 The Crest, Newcastle Upon Tyne, United Kingdom, NE13 7LU
What to expect during a refund or dispute with Cybersheltervpn
Timelines vary: voluntary refunds under a provider policy are often processed within days to weeks; contested refunds that require formal dispute resolution can take months. Expect the provider to reference its terms; consequently, your best legal position depends on documented non-compliance with those terms or with statutory guarantees.
Where regulators have intervened against subscription practices, remedy outcomes included refunds and enforceable changes to disclosure practices. These enforcement actions demonstrate that persistent, documented complaints supported by statutory arguments can produce redress.
What to do after cancelling Cybersheltervpn
After cancellation, continue to monitor your payment methods and billing statements for at least two billing cycles to ensure no unexpected renewals appear. Keep all documentation of the cancellation and any follow-up communications.
Also consider these practical steps: change any account credentials associated with the subscription, audit connected devices and remove saved payment methods where possible, and preserve a local copy of the service terms and your evidence in case an escalation is required.
If a refund is delayed or refused and you have supporting evidence, you may escalate via financial institution dispute processes and by making a formal complaint to consumer protection authorities. Keep chronology clear and concise: dates, amounts and the contractual provision you rely on are central to any dispute.