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Cancel DISTROKID
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I hereby notify you of my decision to terminate the contract relating to the Distrokid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Distrokid: Complete Guide
What is Distrokid
Distrokid is a digital music distribution service that offers artists and labels the ability to deliver recordings to streaming platforms and online stores for an annual fee. The service positions itself on unlimited uploads, royalty collection (artists keep 100% of earnings), and a suite of optional paid extras for metadata control, analytics and content protection. Distrokid operates on subscription tiers that vary by the number of artist names or label seats and by advanced features such as daily stats, synced lyrics and audio-replacement tools.
Official plan descriptions and the core feature set are published on the provider’s pricing and support pages; pricing has changed in recent years and optional extras can add recurring charges.
Key subscription plans and indicative AU pricing
This table summarises the publicly described plan tiers together with approximate annual AU dollar equivalents for commonly reported US-dollar prices. Amounts marked “approx” are currency conversions based on recent mid-market exchange rates and should be treated as estimates only.
| Plan | Main allowance | Typical billed amount (annual) |
|---|---|---|
| Musician | 1 artist name; unlimited uploads; basic features | A$37.35 (approx) |
| Musician Plus | 2 artist names; daily stats; custom release controls | A$67.27 (approx) |
| Ultimate / Label | Multiple artist slots; advanced analytics; audio-replace | A$134.54 (approx) |
Notes: sources report US-dollar list prices of approximately US$24.99, US$44.99 and US$89.99 for the above tiers; the converted A$ figures use a recent mid-market USD→AUD rate and are shown as approximate examples. Always confirm current published pricing with the provider before relying on any figure.
How cancellations typically affect a Distrokid subscription
Framework: the subscription is governed by the provider’s terms of service and subscription policy, which describe automatic annual renewals, proration rules for upgrades, and the provider’s discretion on refunds. Refunds beyond short statutory or contractual windows are not routinely guaranteed.
Billing cycle and renewals: memberships are sold on an annual recurring basis in most plans. If a renewal occurs, fees are usually charged to the payment method on file. The provider’s support guidance confirms automatic recurrence unless the membership term is terminated.
Proration and upgrades: the provider documents that upgrades generally require payment of the new plan in full with a prorated refund for the time remaining on the prior plan, with a full refund available in limited circumstances when the upgrade occurs within an initial window.
Removal of releases and optional protections: the provider warns that if the subscription lapses, some or all releases distributed via the service may be removed from streaming services unless the user has purchased specific protections (often marketed as a one-time "leave a legacy" style option). This is a material service-specific consequence of non-payment.
What users report
Sources from consumer review platforms and community forums show a mixed pattern. Positive reports praise fast distribution and affordable unlimited uploads. Negative reports focus on support responsiveness, unexpected extra charges for add-ons, and friction when attempting account changes or refunds.
Representative customer feedback examples include: a reviewer describing persistent upsells and unclear charges; forum posts reporting that cancellation or account-deletion controls were not functioning as expected; and comments alleging slow or automated-only support interactions. Short quoted impressions from public reviews illustrate these sentiments.
Recurring issues and practical takeaways
Recurring themes based on public feedback are: difficulties reaching live human support, frustration with automated workflows, confusion about recurring extras, and disputes over whether cancelled or suspended accounts were eligible for refunds. Consumers consistently emphasise retaining documentary evidence of charges and correspondence.
Practical takeaway: expect that optional extras may renew separately, that some release-protection options persist only if paid, and that refunds are generally at the provider’s discretion except where local consumer law requires otherwise.
Legal framework and consumer rights relevant to Distrokid
In accordance with consumer protection law, fees and automatic renewals must not be misleading. Where a business supplies digital services, statutory remedies can exist for unfair contract terms or misleading conduct. Nevertheless, the practical remedy will depend on the contract language and the specific facts of each case.
Consequently, if a charge is unauthorised or erroneous you may have rights via your payment provider (chargeback/dispute), and you can consider regulator complaint routes where applicable. Tie these remedies to the Distrokid context: disputes about renewal timing, failure to deliver services, or deceptive extras are the typical claims seen in public reports.
What happens if i cancel distrokid
Contract effect: cancellation terminates future billing obligations under the subscription for subsequent periods but does not automatically erase historical transactional records or payments already processed. Refunds for unused portions are only available where the contract or law requires them or where the provider exercises discretion.
Catalog and distribution consequences: the provider documents that ceasing payment may lead to removal of releases from distribution channels unless a separate release-preservation option was purchased. This is a significant, service-specific consequence to weigh before cancelling.
Revenue and royalties: royalties already accrued prior to cancellation remain payable in accordance with the distributor’s payment schedule and terms, but access to account tools for managing future withdrawals or metadata may be affected by account status. Users have reported delays or opacity in payout processing in public forums.
What to expect from refunds, proration and disputes
Refund policy: public documentation and third-party summaries indicate refunds are limited and often at the provider’s discretion, except for clearly defined short-term windows such as limited upgrade refunds. Expect that routine cancellations do not guarantee a pro rata refund.
Practical dispute routes: for mistaken or unauthorised charges, industry practice includes raising a billing dispute with your payment provider. In parallel, preserve all documentary evidence and make a contemporaneous record of dates, amounts and interactions. Where applicable, regulatory avenues exist for unfair conduct complaints.
Documentation checklist
- Account records: invoices, renewal dates, plan names shown on billing statements.
- Payment evidence: card statements showing amounts and merchant descriptors.
- Terms and conditions: copies or screenshots of the service terms in force on the date of subscription or renewal.
- Optional extras receipts: proof of purchase for any one-time or recurring add-ons (for example, release-protection options).
- Communications log: timestamps of any interactions, forum threads or published support responses that corroborate issues.
Common pitfalls and mistakes to avoid
- Assuming automatic refunds: do not assume termination guarantees a pro rata refund; check the published refund policy and contractual terms.
- Overlooking optional extras: optional add-ons may renew separately or have independent effects on releases; verify their terms.
- Failing to preserve evidence: losing receipts or transaction records weakens your position if you later dispute a charge.
- Delaying dispute initiation: financial disputes often have time limits for chargeback requests; note statutory and bank-imposed deadlines.
Address
- Address: DistroKid LLC 34 Third Avenue, #183 New York, New York 10003 United States
Practical dispute and escalation options
Document, escalate, escalate again: keep a clear paper trail and escalate via formal complaint channels available to you (financial institution dispute mechanisms, and where applicable, consumer regulators). Monitor your bank statements and export transaction evidence.
When to involve a payment provider: if a charge is unauthorised or the service cannot be accessed despite payment, a timely payment dispute with your card issuer or payment intermediary can produce a provisional remedy while the underlying facts are investigated. Public posts indicate users sometimes rely on this route when direct provider support is unresponsive.
How do i cancel distrokid extras
Contractual position: extras are governed by their own terms; some are one-off purchases and others may renew. Carefully review the terms where the extra was sold to determine whether it is cancellable and whether any cancellation affects distributed releases. Document the purchase and the date it was first billed.
Dispute and refund considerations: if an extra renews unexpectedly, the same dispute, refund and chargeback considerations outlined above apply. Maintain records evidencing the original purchase and the renewal charge.
What users report about cancellation: synthesis of public feedback
What users report
Users report a spectrum of experiences: many report fast, simple distribution and low annual cost; others report difficulty with automated renewal notifications, unclear extras billing, and delays in human support. Public reviews on consumer platforms reflect this polarity.
Recurring issues and practical takeaways
Common practical takeaways from community threads include retaining proof of purchase, checking for optional extras at signup, watching renewal dates, and considering payment-provider disputes for unauthorised or unclear charges. Several forum posts describe UI or process friction when attempting account deletion or metadata changes after cancelling.
Short note on local law tied to Distrokid
In accordance with local consumer protections, unfair contract terms or misleading conduct may give rise to remedies. The statutes do not replace the contract but provide supplementary protections that can be asserted where the service’s conduct or terms fall short of legal standards. Apply these remedies factually to Distrokid claims about renewals, failure to deliver promised services, or misleading pricing. Keep this note short and attach documentary evidence when you lodge a formal complaint.
How to manage billing disputes and chargebacks
Prepare the documentation checklist above and consult your payment provider’s dispute rules promptly. When filing a dispute, provide precise dates, amounts and copies of the contract terms that you rely on. Keep the timeline of events clear and factual. Public community reports show that many users resolve billing issues through their bank where provider engagement was slow.
What to do after cancelling distrokid
Actions to consider after cancellation: monitor bank statements for unexpected renewals; preserve account and payout records; verify whether distributed releases remain live or were removed; and consider reinstatement or migration strategies for releases if needed.
Next procedural choices should be evidence-led: document any unpermitted charges, follow payment-provider dispute rules promptly, and consider lodging complaints with consumer regulators if contractual or statutory breaches are suspected. These are practical, legally relevant next steps tailored to subscription and distribution disputes.