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Melodics

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Termination letter drafted by a specialized lawyer
Sender
Cancel Melodics Subscription | Postclic
Melodics
155 Karangahape Road
1010 Auckland Central New Zealand
support@melodics.com
Cancellation of Melodics contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Melodics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Melodics
155 Karangahape Road
1010 Auckland Central , New Zealand
support@melodics.com
REF/2025GRHS4

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How to Cancel Melodics: Easy Method

What is Melodics

Melodics is a practice app for keyboards, pad controllers and electronic drums that combines short lessons, song-based exercises and progress tracking. It offers a freemium entry point with thousands of lessons and a time-limited trial for paid plans. The product is available as a desktop app and mobile/tablet apps and advertises guided learning paths and song lessons as premium features.

Melodics lists a free tier plus paid plans that are commonly presented as Standard and Premium levels; pricing is often shown in US dollars on public pages and promotional materials, and there are both monthly-equivalent and annual billing options. Public summaries of plan prices have appeared in press materials and independent reviewers.

Why people cancel

First: common reasons include changes in practice goals, perceived value for money, lack of time to use the service and preference for alternative learning methods. Next: billing surprises after a trial or unexpected renewals are frequently cited. Additionally: account access or technical issues that prevent use often lead customers to cancel.

How cancellations and refunds typically work for Melodics

Melodics treats cancellations as stopping the recurring payment while retaining the account and progress data; access terms often depend on the billing model and the time you cancel relative to the billing cycle. Official support resources describe cancellation as a way to stop future charges while keeping progress saved.

Refund eligibility is commonly linked to timing: promotional materials and reviewer summaries note a short refund window (examples show a 14-day refund window from purchase in many public summaries). Refund outcomes can also depend on whether the purchase was made directly with Melodics or through a third-party marketplace.

Billing cycle, proration and cooling-off

First: if you are billed annually, refunds are less likely after the initial refund window; the service has historically offered refunds within a short initial period for new purchases or trials. Next: proration of unused time is not guaranteed and often depends on the billing route and plan type. Most importantly: purchases processed by app stores follow the store's refund and renewal rules rather than Melodics' direct-purchase terms.

What to expect after cancellation

After cancellation you should normally retain access until the end of the paid billing period; your profile and progress are usually preserved so you can return later without losing data. Refunds, if approved, may take several business days to appear on your statement depending on the card issuer or payment processor.

Customer experience and reported problems

What users report

Public reviews and forums show a mix of positive feedback about lesson quality and complaints about billing and support response times. Many users praise the lessons and practice structure; others report issues with unexpected charges at the end of trials and occasional delays getting a response about refunds.

Recurring issues and practical takeaways

First: multiple reviewers describe situations where an auto-renewal came as a surprise after a trial ended. Second: some forum posts show users frustrated by delays or difficulty reaching a timely resolution for billing disputes. Practical takeaway: the payment route (direct vs app store) often determines which refund rules apply and how fast a dispute can be resolved.

Common pitfalls to avoid

  • 1. Overlooking the trial auto-renewal - note trial length and renewal timing.
  • 2. Assuming monthly proration is automatic - it often is not, especially for annual plans.
  • 3. Confusing purchase routes - app-store purchases and direct purchases follow different refund rules.
  • 4. Failing to capture transaction evidence - save the purchase receipt and card statement line.
  • 5. Waiting too long to raise a billing query - short refund windows reduce options.

Documentation checklist

  • Subscription proof: receipt or invoice showing plan, amount and date.
  • Trial start and end: notes or screenshots that document trial activation and when it ended.
  • Billing entries: a copy or screenshot of the card statement line showing the charge.
  • Refund or dispute records: any case or ticket numbers you received and timestamps of communications.
  • Account identifiers: username, account email and approximate sign-up date.

Pricing at a glance

Public sources and promotional material commonly show two paid tiers with annual billing presented in US dollars; the figures below convert those commonly-cited USD values to AUD as an approximation using mid-market rates around 6 Jan 2026. Use the figures as guidance only because local taxes, store pricing and promotions can change the final amount charged.

PlanCommon billing formatApprox cost (AUD)
FreeNo recurring chargeFree
StandardShown as US$10.99 per month billed annually (annual US$131.88)Approx A$196 per year (approx A$16.35/month)
PremiumShown as US$14.99 per month billed annually (annual US$179.88)Approx A$268 per year (approx A$22.35/month)

Feature comparison

FeatureFreeStandardPremium
Access timeRestricted daily minutesUnlimited practice timeUnlimited practice time
Lesson countLimited sample lessonsLarge libraryLarge library + song lessons
Song lessonsFewSomeExtended song lesson access
Family/multi-seatNot includedMay be availableFamily options exist by arrangement

How refunds and disputes are usually resolved

First: expect determinations to depend on when the purchase was made and the payment route. Purchases made via app stores are processed under the store's refund rules; direct purchases follow Melodics' own policy. Next: reviewers and some public replies show successful refunds when disputes were raised promptly; however, results vary and can take time to appear on statements.

Most importantly: keep documented proof of the purchase and charge. If a refund is approved it will normally be credited back to the card or account that was used to buy the plan, and processing time depends on banks and payment processors.

What to expect from support interactions

Users report a mixture of prompt and delayed responses. Several reviewers note fast resolutions for some billing enquiries while other forum posts describe longer waits. The variation appears tied to case complexity and the volume of requests at the time.

Insider tip: when you raise a billing question be concise, attach transaction evidence and ask for a reference or case ID so you can track the outcome.

Address

  • Address: 155 Karangahape Road, Auckland Central, Auckland 1010, New Zealand

Practical steps that reduce hassle (process-focused, non-channel)

First: determine whether your payment was processed directly or via a marketplace; this affects refund rules and timelines. Next: note the exact date of the trial start and the renewal charge date. Additionally: record the exact charge amount and the last four digits of the card used.

Pro tip: snapshot the receipt and the statement line immediately when you see an unexpected charge; timestamps strengthen disputes.

What to do after cancelling Melodics

After you stop recurring billing, monitor your card or bank statement for at least two billing cycles to confirm no further renewals. Keep the account credentials available in case you return and want to restore progress. Also keep any confirmation or case references related to refunds or disputes until the transaction is cleared by your financial institution.

Next steps: if a refund is promised, expect it to show on your bank or card statement within several business days; if you do not see it, escalate using the documentary evidence you collected and retain timelines of any correspondence for reference.

FAQ

To cancel your Melodics subscription, you should submit your cancellation request in writing, either via email or registered postal mail, before the renewal date. Be sure to keep proof of your cancellation for your records.

If you want to switch to the family plan from a Standard or Premium plan, you will receive a prorated credit for the remaining time on your current subscription. Make sure to check your billing details for any specific instructions.

If you face any billing issues after canceling your Melodics subscription, keep your cancellation proof and contact Melodics in writing to resolve the matter. Refer to your contract for specific contact details.

Refund eligibility after canceling your Melodics subscription varies depending on the timing of your request and the payment method used. It's advisable to keep transaction evidence and submit your request in writing.

For a strong cancellation request with Melodics, prepare documentation that includes your account details, the reason for cancellation, and any relevant payment receipts. Send this information in writing to ensure proper processing.