Servizio di disdetta N°1 in United States
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Reverbnation.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
How to Cancel Reverbnation: Easy Method
What is Reverbnation
ReverbNation is a music-industry platform for artists that combines a free artist profile with optional paid memberships and promotional tools. It offers profile hosting, music uploads, email and social tools, gig discovery, distribution options and paid promotion features geared to bands, solo artists and managers.
The company publishes a tiered membership structure with Free, Basic and Premium plans and additional paid services such as paid promotional placements and sponsored artist spots. Official pricing is displayed on ReverbNation’s pricing pages and product documentation; these prices are commonly listed in US dollars on the site and vary by billing cadence and add-on service.
| Plan | Typical price (approx A$ monthly) | Typical price (approx A$ annual) | Key included features |
|---|---|---|---|
| Free | A$0 | A$0 | Artist profile, unlimited songs (basic uploads), gig finder, embedded players |
| Basic | approx A$19.40/month | approx A$193.80/year | Electronic press kit, increased upload size, opportunities, ad-free profile |
| Premium | approx A$29.90/month | approx A$298.55/year | Unlimited distribution, website with free domain, unbranded embeds, analytics |
Note on pricing: the official site lists dollar amounts that are often presented in US dollars. The AUD amounts above are converted estimates based on recent mid-market USD to AUD rates and are marked as approx for clarity. Always verify the live price before purchasing.
How cancellations typically work for Reverbnation
ReverbNation subscriptions are sold on recurring billing cycles (monthly or annual) and include auto-renewal by default. The company’s published refund policy and terms say they generally do not refund after a free trial converts or after the paid period has started, except in limited circumstances such as verified product malfunction or clearly demonstrable billing error. Expect that cancellations will affect future renewals rather than automatically produce a prorated cash refund for time remaining in a billing period.
Typical items to expect when you cancel: confirmation of the cancellation, persistence of access until the end of the current paid period, and no automatic credit for the unused portion in many cases. ReverbNation’s published policy language notes refunds may be issued at its discretion for specific problems that can be verified.
Cooling-off and trial periods: ReverbNation sometimes offers trial periods that convert to paid subscriptions if not stopped before the trial expires. The provider states that trials that convert are not refundable once the trial has expired and the subscription has continued. Keep this rule in mind when testing services.
| Subscription element | ReverbNation detail |
|---|---|
| Auto-renewal | Enabled by default for paid subscriptions and campaigns; renewal timing aligns with chosen billing cycle |
| Proration | Provider policy generally does not offer prorated refunds for cancelled subscriptions |
| Refund eligibility | Refunds possible for verified service malfunction or billing errors and otherwise at provider discretion |
Customer experience and cancellation feedback
What users report
Public review platforms and complaint forums show a mix of experiences. Many users value the free profile and basic tools, while paid subscribers sometimes report frustration with billing, perceived value and responsiveness of support. Commonly reported themes include: unexpected renewals, difficulty getting timely help with billing disputes, and dissatisfaction when promotional features did not meet expectations. Examples of user sentiment include direct claims of poor support and billing frustration, and positive notes praising the free-tier functionality.
Recurring issues and practical takeaways
Real-world feedback highlights a few repeat patterns that matter to anyone considering cancellation: keep tight timing records around trials and renewal dates; expect customer service response times to vary; verify that distribution or promotional services were not disabled unintentionally during account changes; and back up all uploaded content before attempting account changes.
Practical takeaway: treat the service as one that uses auto-renewal and limited refund windows, and document everything if you plan to dispute a charge. Several reviewers explicitly cited problems locating records of active subscriptions in account interfaces and delays in resolution of billing errors.
Documentation checklist
- Billing records: bank or card statements showing charge dates and amounts
- Purchase receipts: order confirmation or invoice numbers
- Trial information: start and expiry dates for any trial period
- Service terms: a saved copy or screenshot of the relevant Terms, Refund Policy and membership descriptions
- Feature proof: screenshots or recordings of missing or malfunctioning features if claiming a product fault
- Correspondence log: date-stamped notes of any contacts with support (method, time, summary)
Disputes, chargebacks and legal timeframes
If a payment appears incorrect and a refund is sought, first assemble the documentation above and note the exact transaction timestamps. ReverbNation’s terms include time limits for certain accounting objections; for example, some provisions reference a one year limitation for certain claims related to posted funds or accounting entries. This is a contract-level detail to bear in mind when pursuing a formal dispute.
Under consumer law, digital services have remedies where the service is not delivered with due care or is not fit for purpose. Australian consumer protections cover digital content and subscriptions in circumstances of major failure, and businesses cannot lawfully exclude those guarantees. However, cooling-off rights for change of mind are limited for digital content once consumption begins. Keep this legal context short and use it to assess whether your issue is a billing error, a major service failure or a change-of-mind case.
What to expect when seeking a refund or dispute resolution
Typical timelines and outcomes: service operators often review refund requests and billing disputes over a multi-day period; in some help guidance the provider mentions target response times measured in business days for support enquiries. Refund outcomes vary from full refunds, partial credits, to refusal when the claim does not meet published criteria.
If a charge was genuinely unauthorised, expect platforms to treat it as a serious issue and to have specific verification steps. If the provider accepts a billing error, they usually require proof of cancellation prior to the renewal date to grant a refund for a renew charge. Keep any cancellation confirmation or reference number that may be supplied by the provider as core evidence.
Common pitfalls and mistakes to avoid
- Missed timing: assuming a trial auto-context will not renew without a reminder
- No record retention: discarding receipts or screenshots that prove purchase timing
- Assuming proration: expecting a prorated refund for unused time when the policy excludes it
- Insufficient evidence: claiming a service malfunction without date-stamped proof of the fault
- Delaying action: waiting too long to raise a billing dispute when the provider’s terms impose cutoffs
Backup and account closure considerations specific to Reverbnation
If you rely on ReverbNation for distribution or public hosting, verify ownership and backup copies of all audio, artwork, metadata and metadata publishing settings before altering account status. Users have reported situations where content distribution or listing changes occurred during account transitions; backing up prevents permanent loss or lengthy recovery.
Also check whether any third-party distribution partners are linked to the account prior to changing service status so you can preserve streaming presence or move distribution to another provider without interruption.
Alternative recourse and escalation
If your refund or billing dispute is denied and you believe consumer guarantees apply, consider independent avenues such as your card issuer’s dispute process or lodging a complaint with the relevant consumer protection agency. The ACCC has actively enforced consumer guarantee rights for digital products, including cases where online sellers misrepresented refund rights, so use the law where a major fault or misleading conduct is present. Keep your complaint factual, include timelines and evidence, and reference the consumer guarantees where relevant.
Practical insider tips from cancellations handled by experts
First, always note the renewal date and calendar a reminder a few days earlier. Next, keep a single secure folder with all purchase and billing proof so you can present a coherent timeline quickly.
Additionally, when claiming a technical failure, provide device and browser details, timestamps and a short clear description of the problem; specifics speed verification. Most importantly, never rely on memory alone when contesting a renewal or malperformance claim.
What to do after cancelling Reverbnation
After you have taken the cancellation step, monitor your bank or card statement for the next two billing cycles to confirm no further renewals occur. Retain any confirmation reference supplied by the provider and place it with your documentation checklist.
Next steps to consider: export or rehost your artist profile content, verify distribution partners are active if you rely on streaming income, and evaluate alternative platforms or distribution services if you require comparable features. Use your cancellation experience to refine how you manage auto-renewing subscriptions going forward.
Address
- Address: 115 N. Duke Street, Suite 2A, P.O. Box 2086, Durham, NC 27701, USA