Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Simply Guitar.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Simply Guitar: Easy Method
What is Simply Guitar
Simply Guitar is a subscription-based guitar-teaching service that delivers guided lessons, interactive exercises and song-based practice for beginners and developing players. It offers a free trial period followed by paid access to premium lessons, with billing depending on whether the purchase was made through an app marketplace or directly.
The product is available as a mobile app and as a premium membership that unlocks all lessons and features. In-app store listings show a range of purchasable tiers and in-app items; example in-app prices visible on the App Store listing include A$32.99 and A$194.99 for some full-access options.
How cancellations typically work for Simply Guitar
Simply Guitar states that subscription fees are generally non-refundable and that cancellations take effect at the end of the current billing period, allowing continued access until that date. This policy is described in the service terms and in help articles hosted by the service.
Billing route matters: subscriptions purchased through an app marketplace are handled by that marketplace for billing and refunds, while direct card or PayPal purchases are handled by the service. Refund windows and the applicable process can differ by payment route.
Proration and access: cancellations are normally not prorated; the subscription typically remains active until the end of the paid period. Users should expect access to content to continue through that date unless a specific refund or reversal is issued.
Cooling-off and consumer rights: Australia’s consumer protections can create limited rights where a product is faulty or not as described, but general dissatisfaction is not always covered by an automatic refund right for digital subscriptions. Where a purchase is not as described or the service is defective, that may be a basis to pursue a remedy. Keep interactions and evidence focused on the Simply Guitar transaction. Act quickly if you believe the purchase breached consumer guarantees.
Customer experience analysis of Simply Guitar cancellation
What users report
Users commonly report three themes: confusion over who billed them (marketplace vs direct), surprise at recurring charges after attempting to stop the subscription, and frustration with detection or technical issues in the app that motivated cancellation.
Some customers praise the lesson structure but still report friction when seeking refunds or resolving detection issues; others report success getting refunds when actioned within marketplace or processor refund windows. Public forum comments show a mix of satisfied learners and users who struggled with billing clarity.
Recurring issues and practical takeaways
Recurring reported problems: unexpected renewals tied to app-store auto-renew settings, delays in refund processing where third-party processors are involved, and misunderstandings about trial expiry timing.
Practical takeaway: treat the purchase route as the key variable. If you cannot immediately prove where the charge originated, start by gathering receipts and bank entries that show the merchant descriptor and date. These data points are the most effective way to resolve disputes or request reversals with a payment processor or card issuer.
Step-by-step preparation before you cancel Simply Guitar
First: verify the date that your current billing period ends and whether you are still inside any free trial. Mark that date in your calendar so you can act before the next renewal.
Next: identify the payment route used for the purchase (app marketplace, credit/debit card, PayPal). This determines who can process refunds and what time limits apply.
Additionally: gather a compact record set (receipts, transaction IDs, card statement lines, screenshots of the plan and trial length). Keep each piece of evidence clear and timestamped.
Most importantly: if you plan to request a refund, note the timeframe commonly referenced by the service and by marketplaces (for example, some processors reference a 30-day window for full refunds). Acting early improves outcomes.
Documentation checklist
- Proof of purchase: receipt or order confirmation with date and amount.
- Payment evidence: bank or card statement line showing the charge.
- Plan details: name of the plan, billed frequency, trial length if any.
- Timeline: dates you first subscribed, any renewal dates, and the date you attempted to stop the subscription.
- Issue evidence: screenshots or short notes if the reason for cancellation relates to service quality or technical faults.
- Correspondence log: brief record of any communications you have with the service or payment provider (date, channel, summary).
Common pitfalls and how to avoid them
Failure to check the billing route: this causes wasted time. Always confirm whether the marketplace or the service billed you before asking for a refund.
Assuming uninstall equals cancellation: uninstalling the app does not stop auto-renewal or future charges. Monitor billing statements after unsubscribing actions.
Missing the trial cut-off: if you use a free trial, calendar reminders set a few days before the trial ends are a simple, low-effort defence against unwanted renewals.
What you can expect after you cancel Simply Guitar
Access and billing: the normal experience is continued access through the end of the prepaid period and then termination of access. Expect the recurring charge to stop after that cycle, not immediately unless a refund or reversal is issued.
Refund timing: marketplace refunds and processor reversals may take several business days to appear on your statement; payment processors commonly state ranges such as 5-10 business days or longer depending on the bank and the route.
If a charge remains after cancellation, you can raise a dispute or request a reversal with your card issuer or payment processor using the documentation checklist. Keep records of any reference numbers or acknowledgement you receive during that dispute.
Practical options when a refund is denied or delayed
First: review the service terms and the marketplace refund rules to see if your situation fits an exception such as a technical fault or misrepresentation.
Next: if the merchant stands by a no-refund policy but the charge appears unauthorised or incorrect, a formal dispute with the card issuer may succeed. Provide concise evidence and a clear timeline. Record any reply you receive.
Additionally: some users report that explaining a technical failure or unintended renewal to the payment processor, backed by transaction timestamps and trial expiry evidence, can help secure a reversal. Maintain a factual and tightly documented case.
Subscription plans and pricing (overview)
| Plan | Billing frequency | Typical AU price (example) | Notes |
|---|---|---|---|
| Free trial | One-time trial period | 14-day trial (typical) | Trial periods precede paid billing; monitor trial end dates. |
| Monthly membership | Monthly | Varies | Common choice for short-term users; price varies by region and promotions. |
| Annual membership | Yearly | Varies; App Store examples: A$194.99 | Annual plans are more cost-effective per month in many promotions. App store entries show multiple full-access price points. |
Purchase route comparison
| Purchase route | Who controls billing | Refund pattern |
|---|---|---|
| App marketplace (Apple App Store) | Marketplace controls subscription and billing | Refunds and cancellations are routed through the marketplace; processing times depend on the marketplace policy. |
| Google Play | Marketplace controls subscription and billing | Google Play has its refund flows and may offer refunds within certain windows; policies differ from direct purchases. |
| Direct (credit/debit card or PayPal) | Service processes payment | Refunds for direct purchases are handled by the service and are often eligible within specific internal timeframes; documentation will be required. |
Address
- Address: Simply Guitar Studio LLC, New Hartford, CT 06057, USA
What to do after cancelling Simply Guitar
Monitor your next two billing cycles closely to confirm that no unexpected renewals appear. Compare the merchant descriptor on your statement to the original receipt.
If a charge posts after cancellation, prepare the documentation checklist and initiate a dispute with your payment processor if the charge is unauthorised or inconsistent with the service terms.
Consider exporting or saving any lesson progress or receipts you want to keep for tax or training records. If you plan to return later, review promotional periods and annual pricing before re-subscribing.
Finally, if you continue to have difficulty reconciling a charge, escalate the matter with your card issuer or the marketplace dispute path while keeping all records short, factual and dated. Acting promptly and keeping concise evidence are your strongest levers for a clean resolution.