How to Cancel Stats Fm: Easy Method

What is Stats Fm

Stats Fm is a music‑analytics service and mobile app that aggregates a user’s streaming history to present personal listening metrics, leaderboards and achievement badges for platforms such as Spotify and Apple Music. The product offers a free tier with core stats and an upgraded Plus offering that unlocks extended history, advanced charts, import tools and an ad‑free experience.

The service operates via in‑app purchases on major stores and a dedicated web presence describing Plus features including import history, extended top lists and advanced sorting. App store listings show multiple in‑app price points for Plus and related upgrades, indicating flexible purchase options depending on platform and promotion.

Customer experience with Stats Fm cancellation and billing

What users report

Users commonly report problems with billing clarity, unexpected renewals and difficulties obtaining refunds for purchases that do not meet expectations. Several reviews note that premium features sometimes fail to synchronise, and that premium purchases felt redundant when features did not work as described.

Short user statements sampled from public reviews include phrases such as "My artist stats are outdated" and "I bought the premium version. Turns out it's just as good as the normal version." These quotations reflect recurring frustration over perceived service deficiencies and perceived lack of responsive remediation.

Recurring issues and practical takeaways

Recurring issues reported by users include: unreliable sync with streaming providers, inconsistent account continuity after updates, and mixed outcomes on refund requests. Review platforms show a range from satisfied users to formal complaints about support responsiveness.

Practical takeaways from public feedback: verify the exact nature of a purchased Plus package before paying, preserve transaction receipts, and treat app‑store billing as a separate commercial record from any account data held by the service.

How cancellations and billing typically operate for Stats Fm

Stats Fm sells Plus upgrades primarily through in‑app purchases on mobile platforms; those transactions are processed under the app store billing systems and therefore are recorded and managed by the platform used for purchase. This means the merchant of record and the payment flow will vary by purchase channel.

Billing cycles and renewal behaviour depend on the specific in‑app item purchased. Some items are recurring subscriptions while others are one‑off upgrades; app store metadata lists multiple in‑app price points for Plus. Monitor the product description and the transaction receipt to identify recurring charges and the renewal frequency.

Proration and remaining‑term refunds: when a paid membership is marketed as annual or recurring, proration for unused time is governed by the merchant’s stated terms and by applicable consumer guarantees. Where the merchant handles refunds directly (for non‑store purchases) prorated refunds may be offered at the provider’s discretion. If the platform is the billing merchant, platform refund rules typically control outcomes.

Cooling‑off period: there is no automatic statutory "cooling‑off" period for digital subscriptions simply because they are digital. Consumer guarantees apply where the service has a major failure or is not fit for purpose; statutory remedies may include refund or re‑supply. Always check the purchase channel and the terms presented at sale.

Refunds, disputes and chargebacks relevant to Stats Fm purchases

If a purchase was processed by an app store, the platform’s refund and dispute process will generally determine whether a refund is available; merchants often cannot directly reverse store charges. Public documentation from multiple app developers illustrates that platform billing limits developer ability to process refunds for store purchases.

Where a purchase was made directly through a merchant channel (non‑store transactions), the merchant’s refund policy and terms of service will apply. Nonetheless, Australian consumer guarantees remain available for major failures even where a supplier’s stated policy attempts to limit refunds.

Disputes and chargebacks are a last resort. Financial institutions and card schemes have time limits and evidentiary requirements. Document the defect or service failure and the merchant’s response; these items are central to a dispute.

Documentation checklist for cancelling Stats Fm

• Transaction evidence: keep the app store or payment receipt showing the purchase date, amount and vendor.
• Service terms: retain a copy or screenshot of the terms in force at the time of purchase and the Plus feature description.
• Error logs: collect screenshots, timestamps and descriptions of any failure to deliver promised features.
• Communication record: preserve records of any support interactions and the responses received.
• Bank/card statements: keep the bank or card statement lines that show the charge(s) and dates.

Subscription plans and pricing for Stats Fm

Stats Fm’s public materials describe a free tier and a Plus upgrade with extended analytics. App store metadata shows a variety of in‑app purchase price points that correspond to Plus and promotional bundles; those amounts have appeared at common Australian price points. Always confirm the exact A$ amount on the purchase screen and on the transaction receipt.

Feature comparison for Stats Fm tiers

Common pitfalls and how they affect a cancellation of Stats Fm

Misidentifying the merchant is common: purchases made through an app store are billed by the store and not directly actionable as merchant credit by the app developer. Consequence: refunds and reversals may be governed by platform rules rather than the app’s own refund policy.

Relying on feature availability statements without contemporaneous screenshots risks an evidentiary gap in a dispute. Consequence: weaker chances of a favourable remediation if the issue is contested. Preserve descriptive evidence at time of purchase.

Assuming a generic cooling‑off right for digital purchases is a mistake. Consumer guarantees protect against major failures; change‑of‑mind alone is rarely a statutory ground for refund. Tie any claim to a service failure or misrepresentation for stronger legal footing.

What to expect after cancelling Stats Fm

After cancellation you should expect that access to Plus features may cease at the end of the paid period or immediately depending on whether the purchase was recurring or one‑off; this is specified in the item description and terms. Retain proof of the cancellation action and subsequent billing statements to detect any unauthorised renewals.

If you have an unresolved charge and a platform billed the purchase, the platform’s dispute handling will be the main route for reclaiming funds; merchant remedies may be limited where the platform is the billing entity. Where a major failure of the service can be demonstrated, statutory remedies under consumer law remain available.

Address

• Address: StatsFM B.V. Attn: Data Protection, Crommelinbaan 3, 2142EX Cruquius, The Netherlands

Practical next steps and legal remedies related to Stats Fm

Collect and preserve the documentation listed above and prepare to articulate whether the issue is a minor problem or a major failure under the Australian Consumer Law; remedies differ accordingly. If a major failure is present, remedies may include refund or re‑supply for the unused portion.

If the purchase was charged by an app platform, confirm the merchant of record on your receipt and review the platform’s published refund/dispute rules as these determine the immediate dispute mechanics; maintain clear documentary evidence of the defect and any correspondence.

Where statutory remedies are unavailable or declined, consider escalation paths such as the relevant consumer protection agency or a small claims or tribunal application for monetary relief; legal advice should be sought if sums and stakes justify it.