Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Bullymake
707 Spirit 40 Park Drive Suite 150
63005 Chesterfield
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bullymake service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Bullymake: Complete Guide
What is Bullymake
Bullymake is a subscription service that sends durable dog toys and, where allowed, treats on a recurring schedule aimed at heavy chewers. The service offers multiple commitment lengths (monthly, 3, 6 and 12 month plans) and markets a durability guarantee and toy-replacement policy for items destroyed in normal use.
The Bullymake site notes that Australian orders are supplied as toys-only (treats are not shipped to Australia) and that prices on the site are quoted in US dollars. This means Australian cardholders will be charged in USD and their bank or card issuer will convert charges to AUD.
Customer experience with cancellation for Bullymake
What users report
Public reviews and forum threads show a mix of positive and negative experiences. Many users praise the toughness of the toys and the idea of a tailored box, while a number of reviewers report friction around cancelling commitments, continued charges after cancellation attempts and dissatisfaction with refunds.
Discussion threads on public forums include accounts where customers interpreted fixed-term plans as commitments that do not allow pro-rata refunds, and reports where users needed to escalate disputes to their bank or to consumer platforms to stop charges. A small number of reviewers reported a cancellation fee for some long-term plans.
Recurring issues and practical takeaways
From reviews and forum threads, the recurring issues are: unclear renewal timing for committed plans, billing in USD with conversion surprises, and disputes over refunds or replacement items when products are unsatisfactory. These are the practical takeaways observed in public feedback.
Therefore, when assessing Bullymake it is useful to check plan length, renewal timing and the company’s stated replacement/guarantee terms before subscribing. This helps set expectations about whether a commitment will allow cancellation without additional cost.
How cancellations typically work for Bullymake
Bullymake uses fixed-length subscription offers (1, 3, 6, 12 months) that automatically renew after the initial commitment period; monthly plans are described as cancellable at any time once no longer under initial commitment. This means that the ability to stop future shipments without further financial obligation depends on whether the account is still inside a committed term.
Billing is shown on the site in US dollars and renewal timing is tied to shipment cycles (every 30 days). As a result, Australian customers should expect USD charges and bank conversion when reviewing statements. Proration and refunds are not uniformly described on the public pages and appear to be handled case-by-case under the subscription terms.
Cooling-off rules that apply under unsolicited sales in local law do not automatically apply to a typical website purchase. If a purchase was unsolicited under the local unsolicited consumer agreement rules, a 10 business day cooling-off right may exist; otherwise refunds and returns will be governed by Bullymake’s stated terms and consumer guarantees. Therefore, consumer rights and the specific plan terms both matter.
| Plan | Listed price (USD) | Approx price (AUD) | Commitment | Notes |
|---|---|---|---|---|
| 1 month | $45 | A$67.05 (approx) | Month-to-month after initial month | Toys-only for Australia; billed in USD. |
| 3 month | $37 per month | A$55.13 per month (approx) | 3-month initial commitment | Renews after 3 shipments; discounts for longer terms. |
| 6 month | $33 per month | A$49.17 per month (approx) | 6-month initial commitment | Renews after commitment completed; savings vs monthly. |
| 12 month | $29 per month | A$43.21 per month (approx) | 12-month initial commitment | Best-value pricing listed; some reviewers mention cancellation fees on long-term plans. |
Note: USD-to-AUD conversions above are approximate and based on contemporary exchange estimates; actual card charges will depend on the exact conversion rate and any foreign transaction fees applied by the card issuer.
| Plan length | Initial commitment | Renewal timing | Cancellation during commitment | Refund/proration |
|---|---|---|---|---|
| Monthly | 1 month | Every 30 days | Described as cancellable after initial month | Varies; subject to terms and review |
| 3 month | 3 months | Renews 30 days after 3rd shipment | Commitment applies; cancellation may not produce pro-rata refund | Varies; some users report refusals |
| 6 month | 6 months | Renews 30 days after 6th shipment | Commitment applies; cancellation usually applies to future cycles only | Varies; case-by-case handling |
| 12 month | 12 months | Renews 30 days after 12th shipment | Commitment applies; reviewers mention possible cancellation fees | Reports indicate refunds are limited and disputed by some customers |
Documentation checklist for Bullymake
- Order records: copy of the original order confirmation showing plan length, price in USD and shipment dates.
- Billing statements: screenshots or bank statements showing USD charges and AUD conversions.
- Terms evidence: screenshot or printout of the subscription terms showing renewal and commitment language.
- Product evidence: photos showing any defective or unsafe items if seeking a remedy based on product quality.
- Complaint trail: records of any communications made to the company and dates of attempted cancellation or dispute (do not rely on a single channel).
Keep proof of cancellation attempts and monitor billing statements for at least two billing cycles after any action. This documentation will be useful if a dispute needs to be raised with your card issuer or a consumer protection agency.
Consumer law considerations relevant to Bullymake
Under local consumer protection rules, consumer guarantees and protections cannot be contracted away; misrepresentations about cancellation or refunds may attract regulator attention. Therefore, if Bullymake’s stated terms conflict with statutory guarantees, consumers have remedial options.
There is a 10 business day cooling-off right for unsolicited consumer agreements. This typically does not apply to ordinary website purchases, but it may apply if a sale was solicited by a salesperson in a way that meets the legal definition. For Bullymake purchases placed on the website, the site’s published subscription terms and the consumer guarantees framework will usually govern disputes.
How to dispute ongoing charges and seek a refund for Bullymake
If a charge appears that you consider unauthorised or incorrect, you can raise a dispute with your card issuer or payment provider and lodge a formal complaint with the relevant consumer protection body if needed. Provide the documentation checklist items above when filing disputes. This means you should work from documented evidence and keep timelines clear.
As a result of recent regulatory scrutiny of subscription businesses, regulators have acted where companies continued to charge customers after cancellation attempts. That context supports a careful, documented approach when disputing charges.
Address
- Address: Compana Pet Brands LLC Attn: Privacy Manager 707 Spirit 40 Park Drive Suite 150 Chesterfield, MO 63005 United States
What to do after cancelling Bullymake
After a cancellation is processed, monitor your account and bank statements for at least two billing cycles to confirm that no further USD charges are posted and note the AUD amount that appears after conversion. Keep all documentation in case you need to escalate a dispute.
If an expected refund or stop of charges does not occur, escalate the issue with your payment provider and consider lodging a complaint with the local consumer protection authority. Provide concise documentation and a clear timeline. This increases the chance of a timely resolution.
Finally, think about payment controls: card issuers can assist with disputed charges and may offer temporary card number changes or charge reversals where appropriate. Maintain records of any decisions and refunds so you can confirm the final account status.