Annulleringstjeneste nr. 1 i Australia
Kontraktnummer:
Til opmærksomheden af:
Annulleringsafdeling – Driving Test
6844 Perth
Emne: Kontraktannullering – Certificeret e-mailmeddelelse
Kære hr. eller fru,
Jeg meddeler dig hermed min beslutning om at opsige kontrakt nummer vedrørende Driving Test-tjenesten. Denne meddelelse udgør en fast, klar og utvetydig hensigt om at annullere kontrakten, gældende på den tidligst mulige dato eller i overensstemmelse med den gældende kontraktlige opsigelsesperiode.
Jeg anmoder venligst om at du træffer alle nødvendige foranstaltninger til at:
– ophøre al fakturering fra annulleringens ikrafttrædelsesdato;
– bekræfte skriftligt den korrekte modtagelse af denne anmodning;
– og, hvis relevant, sende mig slutopgørelsen eller saldobekræftelsen.
Denne annullering sendes til dig via certificeret e-mail. Afsendelsen, tidsstemplingen og indholdets integritet er etableret, hvilket gør det til ækvivalent bevis, der opfylder kravene til elektronisk bevis. Du har derfor alle de nødvendige elementer til at behandle denne annullering korrekt, i overensstemmelse med de gældende principper vedrørende skriftlig meddelelse og kontraktfrihed.
I overensstemmelse med forbrugerbeskyttelsesloven fra 2015 og databeskyttelsesbestemmelserne anmoder jeg også om at du:
– sletter alle mine personlige data, der ikke er nødvendige for dine juridiske eller regnskabsmæssige forpligtelser;
– lukker eventuelle tilknyttede personlige konti;
– og bekræfter for mig den effektive sletning af data i overensstemmelse med gældende rettigheder vedrørende beskyttelse af privatlivets fred.
Jeg beholder en fuldstændig kopi af denne meddelelse samt bevis for afsendelse.
Med venlig hilsen,
11/01/2026
How to Cancel Driving Test: Complete Guide
What is Driving Test
Driving Test refers to digital learning products that help learner drivers prepare for the theory and hazard perception parts of a licence assessment. Typical offerings include practice question banks, hazard perception video simulations and timed mock exams delivered through mobile apps and web subscriptions.
Many versions of Driving Test are sold as recurring digital subscriptions with in-app purchases and automatic renewals; common billing models observed for similar practice apps include monthly and weekly plans charged through app stores. Examples of published one-month and weekly plans for driving test practice apps show monthly prices such as A$4.99 and A$6.99, and shorter weekly options like A$4.49.
Customer experience with cancellation
What users report
User reviews and public feedback for Driving Test style apps show a pattern: many customers praise low-cost access to practice questions, while a noticeable portion report frustration with subscription billing, unexpected renewals, app reliability and refund denials. Some reviews use strong language such as "Total waste of time do not download you will regret" to describe poor quality or support experiences.
Common praise focuses on helpful question coverage and value when the app works as advertised. Complaints most frequently concern automatic renewals being unexpected, trials being forfeited on upgrade, and difficulties or delays getting refunds.
Recurring issues and practical takeaways
Issue: automatic renewal and billing timing cause surprise charges. Takeaway: check the renewal schedule and proof of purchase; timing is decisive for whether a renewed payment is refundable.
Issue: poor app performance or mismatch with published features. Takeaway: consumer guarantee rules apply to digital services that are faulty, not fit for purpose or misdescribed. If the service fails in those ways, remedies can include refund or cancellation of unused supply.
How cancellations typically work for Driving Test
Billing channel: many Driving Test products are distributed through the Apple App Store and Google Play and therefore the initial purchase and recurring payments are linked to the buyer's app-store account. This affects timing and refund procedures.
Notice periods and renewals: most practice apps use auto-renew subscriptions. Providers commonly require action before the next billing date to prevent renewal; whether a refund is available for a recent or renewed payment depends on timing, the store's rules and the developer's own policies. Examples of public plan terms note auto-renew behaviour and short windows tied to the store’s rules.
Proration and unused time: proration policies vary. Some vendors do not prorate refunds for the unused portion of a billing period; others may refund part of an annual plan when a major failure is proven. In practice, app-store purchases often follow platform-specific rules that limit prorated refunds.
Cooling-off: Australian law does not create a general cooling-off right for digital subscriptions merely because you change your mind. Cooling-off or trial rules listed by a provider are voluntary and can differ between plans. Consumer guarantees still apply for defective or misrepresented digital content.
Refund eligibility and disputes for Driving Test
Refund eligibility typically depends on three factors: how you bought the subscription (app store versus direct), whether the product is defective or misdescribed under consumer law, and how soon you seek a remedy after a renewal or purchase.
App store rules: Google Play commonly allows refund consideration within about 48 hours for many purchases; Apple processes refund requests through its report system and reviews eligibility on a case basis. These platform policies shape what is possible for Driving Test purchases made through the stores.
Consumer rights: under the consumer guarantee framework, buyers can seek a remedy when the digital service has a major failure (for example the product does not perform as represented). Vendors cannot lawfully exclude these rights. If a developer refuses an appropriate remedy, escalation options exist through payment disputes and consumer protection agencies.
Documentation checklist
- Proof of purchase: order receipt, transaction ID or app-store receipt showing date and amount.
- Plan details: name of plan, billing cycle and published price (for example A$4.99/month or A$6.99/month).
- Dates: exact purchase date, renewal date and the date you noticed the issue.
- Error evidence: screenshots or short notes showing faults, missing features or misleading descriptions.
- Communication record: copies of messages, support responses or status updates (date-stamped).
- Bank statements: entry showing the charge to the card or account you used.
Subscription plans and pricing examples
| Service example | Common plan | Typical price (AUD) |
|---|---|---|
| Hazard perception practice app (example) | One-month | A$4.99 |
| Driver knowledge practice app (example) | One-month / weekly options | A$6.99 or A$4.49 (weekly) |
| Other learner test apps (example) | Monthly access | Varies by developer |
Sources for similar Driving Test app pricing and plan formats show modest monthly fees and short trial arrangements; exact prices depend on the specific app and platform.
Channel comparison: app store vs developer direct billing
| Characteristic | App store purchase | Developer direct subscription |
|---|---|---|
| Billing control | Managed by platform; renewal tied to store account | Managed by vendor; renewal terms set in vendor terms |
| Refund timing | Platform windows often apply (Google ~48 hours; Apple case review) | Vendor policy applies and local consumer guarantees may require refund for major failures |
| Proration | Often limited; platform may not prorate | Varies; some vendors offer partial refunds under their policy |
| Evidence typically required | Store receipt and order number | Purchase receipt, account details and transaction record |
These patterns are visible across many Driving Test style offerings where the platform used for purchase directly affects available remedies and timelines.
Practical guidance when timing matters
How late can you cancel a driving test subscription: timing rules are plan-dependent. Renewals usually occur at the end of the billing cycle; whether a charge can be reversed after renewal depends on the platform's refund window and the provider's policy.
When can you cancel a driving test subscription: you can seek to stop future billing any time prior to the next renewal, but financial remedies for recent charges depend on timing and eligibility under store or vendor rules.
Can I cancel a driving test if I change my mind: a change-of-mind cancellation is generally at the vendor’s discretion unless consumer guarantees apply because of a fault or misrepresentation.
Disputes, chargebacks and regulator escalation
If you genuinely believe a charge is unauthorised or the vendor has breached consumer guarantees, you may contest the charge through your payment provider or raise the issue with a consumer protection agency. Keep the documentation checklist items ready for any dispute.
Note: frequent or unfair chargeback behaviour can trigger account restrictions; use dispute channels responsibly and provide clear evidence of the issue.
Address
- Address: Refunds Driver and Vehicle Services GPO Box R1290 Perth WA 6844
What to do after cancelling Driving Test
Monitor your billing statements and transaction history for at least one billing cycle to confirm no further renewals or unexpected charges appear.
If you sought a refund, track the expected processing time for the platform or vendor and keep a dated record of any confirmations. Typical platform update times are described in their support guidance.
If access to paid features ends immediately, verify whether any purchased content or progress must be preserved locally and save relevant screenshots or exports while you still have access.
If the vendor refuses an appropriate remedy for a clear service failure, consider escalating with your payment provider or the relevant consumer protection authority and present the documentation checklist items as evidence.
Finally, when buying another Driving Test product, compare plan lengths, renewal terms and refund wording, and retain receipts so that you are prepared if timing or performance becomes a problem.