Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Bmj
90 Whitfield Street, 5th Floor
W1T 4EZ London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bmj service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Bmj: Easy Method
What is Bmj
BMJ is a publishing group centred on medical journals, education and clinical decision tools for health professionals. Its portfolio includes The BMJ (a weekly medical journal), speciality journals (for example, British Journal of Sports Medicine and BMJ Quality & Safety), BMJ Learning content and app-based editions. Subscriptions cover a mix of digital-only access, print+digital bundles and time-limited learning products; contracts and renewal behaviour vary by product.
Official subscription pages show annual journal rates quoted in pounds sterling for many titles and recurring monthly options for app editions. App-store listings for The BMJ indicate a monthly price commonly shown in GBP; when local AUD pricing is not listed, conversions are used below as approximate references.
Subscription plans and sample pricing (converted to A$ where needed)
| Plan | Typical billing | Approx price (A$) | Remarks |
|---|---|---|---|
| The BMJ app (digital) | Monthly rolling | Approx A$21.10/month | App listing shows £10.49/month; first-month trials can apply. Price shown as approx after conversion. |
| British Journal of Sports Medicine (online) | Annual | Approx A$515/year | Site lists £256/year for online access; converted to AUD for reference. Annual subscriptions run 365 days from purchase. |
| BMJ Quality & Safety (online) | Annual | Approx A$443/year | Site lists £220/year for online access; converted to AUD for reference. Print+online options cost more. |
How cancellations typically work for Bmj
BMJ contract terms differentiate products and billing channels: some annual journal subscriptions do not auto-renew by default, while app-based and some digital products do auto-renew unless otherwise agreed. The distinction affects timing, notice and refund eligibility.
Cooling-off and refunds: BMJ’s terms describe a consumer right to change your mind within 14 days of the order being accepted, but that right is lost if you access the paid digital content during that period. Where access has been used, refunds are generally not available under that 14-day rule.
Notice periods and billing cycles: annual subscriptions run for 365 days; the BMJ will typically notify subscribers at least 28 days before a planned price change or (for some products) before renewal. For products that auto-renew, BMJ’s terms require advance notice and ask for at least 14 days’ notice to stop a scheduled renewal in some cases. If notice is provided late, you may be liable for the next billing period.
Proration and partial refunds: BMJ’s published terms generally state that if you end a subscription early due to BMJ’s fault (for example, a significant change to service), you may be entitled to a refund for the unused portion. If you cancel for other reasons, refunds for the unused part are not guaranteed and depend on the product and any promotional commitment.
Third-party purchase channels: purchases or trials arranged through third-party platforms or app stores may follow those platforms’ own renewal and refund rules; those rules can affect your refund windows and the effective way renewals are handled. Plan for small timing differences between the merchant and the payment platform.
Customer experience with Bmj cancellations
What users report
Public feedback specific to BMJ cancellation is limited on broad consumer review sites, but the available user-facing pages and community signals highlight a few concrete points: users see a strict 14-day cooling-off rule tied to content access; app-based monthly prices are visible in app listings and may auto-renew; and subscribers note the need to act ahead of renewal dates to avoid an extra charge.
Where users discuss subscription friction in general, common themes apply: unexpected renewals after a free trial, timing mismatches between the merchant and payment processor, and delays when seeking refunds. These topics appear in broader consumer guidance and are consistent with steps BMJ’s own help material highlights for monthly cancellations.
Recurring issues and practical takeaways
Timing is the single biggest recurring cause of frustration. Customers report being charged because cancellation notice came too late for the billing cycle; BMJ’s terms explicitly warn that providing less than the required notice may leave you liable for the next payment period. Keep this timing detail front of mind.
Trial forfeiture is another frequent issue: if you access content during a free-trial window, the 14-day change-of-mind refund right is typically lost. That is a straightforward contractual risk to be aware of if you try content during a trial.
Documentation checklist
- Subscription record: proof of purchase, plan name, purchase date and billing cycle.
- Payment evidence: bank or card statement lines showing merchant descriptor and amounts.
- Terms snapshot: a dated copy or screenshot of the specific BMJ terms that applied at purchase (e.g. 14-day cooling-off, renewal wording).
- Access logs: dates you accessed content during any trial or paid period (if available).
- Refund/complaint references: internal reference numbers, ticket IDs or any written acknowledgement from the merchant.
Practical dispute and refund options to consider
Before escalating, collate the checklist items above and check the exact wording of the BMJ product you bought: the product-specific page often spells out whether the subscription auto-renews and the refund rules. BMJ’s individual subscription terms and help articles contain several product-level distinctions that determine outcomes.
If a refund is refused but you believe the terms were misapplied (for example, a promised trial was charged or the service materially changed), documented evidence makes a stronger case for a chargeback or bank dispute. Consumer guidance recommends acting quickly because banks and external dispute procedures have time limits.
| Scenario | Likely BMJ outcome |
|---|---|
| Accessed content during 14-day cooling-off | No automatic refund under the 14-day change-of-mind rule; subscription continues unless an exception applies. |
| Service materially changed / suspended | Possible pro-rata refund for unused portion if BMJ confirms the change meets their criteria. |
| Missed renewal notice and charged | Refund eligibility varies; timely documented complaint improves chances, but terms warn of liability if notice was late. |
Address
- Address: BMJ Group, 5th Floor, 90 Whitfield Street, London W1T 4EZ, United Kingdom
Legal and consumer rights that matter for Bmj
BMJ’s terms are governed by English law and include standard clauses about liability and dispute resolution. That does not remove local consumer protections; you retain statutory rights under local consumer law and you may be able to pursue remedies through local consumer protection authorities or your card issuer. Keep communications and dates tight because both platform-specific and bank dispute windows can be short.
What to do after cancelling Bmj
After you have arranged to end a subscription, monitor your bank and card statements for at least two billing cycles to confirm no further charges appear. Keep the documentation checklist items safe for any follow-up.
If an unexpected charge appears, act promptly: prepare the documentation checklist, note exact amounts and dates, and raise a dispute with your payment provider if merchant remedies stall. External consumer authorities and the banking dispute process have strict timelines, so timeliness matters.
Finally, if you plan to resubscribe later, note the exact plan name, any promotional minimum terms and trial conditions so you can avoid the same trap. For learning products and app editions, trial access often removes the 14-day refund right once content is accessed, so treat trials as time-limited evaluations rather than refundable orders.