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Cancel THE TIMES
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Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the The Times service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel The Times: Complete Guide
What is The Times
The Times is a long‑established UK news publisher offering digital access to reporting, analysis and opinion across politics, business, sport and culture. Its digital offering is sold as tiered subscriptions that typically include a smartphone plan, an unlimited digital plan and combined print plus digital packages; promotional trial periods are common and the published site lists those tiers in British pounds. Membership benefits usually cover full article access, newsletters and limited sharing allowances.
In practice Australian customers may see billing via app stores or international billing processors rather than direct local pricing; the official app store listing shows in‑app purchases for monthly and bundled subscriptions, which can affect how charges appear on local statements.
Customer experience with canceling The Times
What users report
Public reviews and forum posts consistently show reports of frustration around trial expiries, unexpected renewals and difficulty getting timely refunds. Review platforms reflect low satisfaction scores and frequent mentions of automatic post‑trial charges.
Forum contributors describe inconsistent responses when they attempted to stop recurring billing after a trial, and some reported they had to escalate disputes through their bank when they could not obtain a refund quickly. A small number of users report straightforward cancellations and prompt confirmations, indicating variable outcomes.
Recurring issues and practical takeaways
Users most commonly mention three problem patterns: unclear trial end notices, charges that appear at renewal without obvious local currency disclosure, and administrative delays when seeking refunds. These patterns increase the financial risk of surprise charges.
From a practical perspective: keep tight control of trial dates, reconcile the charge description on your statement, and expect variability depending on whether the subscription was purchased through an app store or the publisher. App store purchases may show differently on your statement and can complicate refund routes.
How cancellations typically work for The Times subscriptions
The Times sells trialed offers that commonly convert into full priced monthly plans when the trial ends; the publisher’s pricing framework shows introductory rates followed by a standard monthly charge in GBP which, when billed to Australian cards or via app stores, will be converted and posted in your local statement. Expect that renewal dates align with the original charge date and that billing is typically recurring on a monthly or annual cycle depending on the plan purchased.
In terms of value: a full‑price digital plan shown at around £30/month converts to approximately A$60.6/month (approx) at early January 2026 mid‑market rates, which equates to about A$727/year (approx). Promotional prices reduce short‑term cost but increase the chance of a higher renewal charge. Exchange rate source used for conversion below.
| Plan | Key features | Typical AU price (approx) |
|---|---|---|
| Smartphone only | Mobile access, single device limits, newsletters | A$40/month (approx) |
| Digital (all devices) | Unlimited web, tablet, smartphone access, sharing allowances | A$60.6/month (approx) |
| Digital + 7 day print | Full digital access plus weekday print delivery | A$149/month (approx) |
Note: the table uses published GBP plan names converted at an approximate mid‑market GBP→AUD rate of ~2.02 at the start of January 2026; local billed amounts may vary due to platform fees, taxes and exchange margins.
Documentation checklist
- Subscription records: Copy of the original welcome/confirmation showing start date and trial terms.
- Payment evidence: Statements showing the charge(s) you dispute, including transaction dates and merchant descriptor.
- Promotional terms: Screenshots or text of the trial offer, promotional length and renewal price.
- Correspondence log: Dates and brief notes of any communications or actions you took, and confirmation references if provided.
- Refund requests: Records of any refund acknowledgements or case numbers from your payment provider.
Disputes, refunds and chargebacks
From a financial perspective, when a charge appears that you did not intend to accept you should prioritise documenting the transaction and pursuing remedies through your card issuer if necessary. Australian banks offer chargeback processes for disputed card transactions and timeframes vary by scheme; act quickly because some schemes have short windows for claims.
If your bank does not resolve a disputed transaction, external dispute resolution with the Australian Financial Complaints Authority (AFCA) is available for many banking disputes. Keep copies of all evidence when engaging these channels.
Be aware that chargebacks are not guaranteed: outcome depends on evidence, the card scheme rules and merchant responses. Chargebacks can be effective financially but may not erase administrative records held by the publisher.
Financial analysis: is it worth keeping The Times
From a cost‑benefit standpoint, compare the annualised cost against how often you read and whether content justifies the outlay. Using the mid‑range example above, a full digital plan at A$60.6/month (approx) equals roughly A$727/year (approx). If your usage equates to reading fewer than 20 unique articles per month, the cost per article can be substantial.
Consider these financial decision points: frequency of use, duplicated content available for free elsewhere, and opportunity cost of subscription versus alternative investments or services. If headline cost‑savings are the goal, an annual billing offer or targeted promotional rejoiner offer (available periodically) may lower per‑month cost but carries renewal risk.
| Service | Paywall model | Cost indicator |
|---|---|---|
| The Times | Metered/promotional to full paywall | Varies by promotion; full price shown in GBP and converts to AU amounts |
| The Telegraph | Subscription paywall | Varies |
| The Guardian | Open access with membership/donation model | Varies |
Common pitfalls and what to expect after you request cancellation
Expectation management is financial risk management: users report that cancellations may not immediately stop attempted renewals during a billing cycle and refunds can be delayed while disputes are processed. Keep monitoring statements for two billing cycles after a cancellation request.
In some cases users report receiving retention offers or follow up contact after they indicated they would not continue. From an optimisation perspective, these offers can reduce cost if your objective is reduced spend rather than complete exit. Treat retention offers as negotiable discounts and weigh them against annual savings elsewhere.
Address
- Address: 10/130 Jonson Street, Byron Bay NSW 2481 Australia
Practical advice on minimising billing surprises
Create a simple subscription ledger that tracks start dates, trial end dates, standard renewal amounts and the payment method used. This makes it easier to spot unexpected renewals and supports any dispute you might lodge.
When assessing offers, convert advertised GBP prices to AUD using a conservative margin to allow for exchange and bank fees; that avoids underestimating annual cost. The conversion used in this article is mid‑market and should be treated as approximate.
What to do after cancelling The Times
After you have initiated cancellation actions, take control of the financial follow up: reconcile your bank and card statements for at least two cycles and save all evidence of billing and correspondence.
If you see unexpected charges, open a dispute with your payment provider promptly and prepare a concise packet of supporting documentation: transaction lines, offer screenshots and any confirmation numbers. Consider external dispute resolution via AFCA if your bank fails to resolve the matter.
Finally, reassess alternatives and reallocate the subscription budget if your objective is net savings: a single plan cancellation can free up roughly A$600 - A$800/year (approx) at full price, funds that can be directed to lower‑cost news sources or to savings goals. From a financial perspective, treat recurring media subscriptions like any other regular expense and review them quarterly.