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Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Angi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Angi: Complete Guide
What is Angi
Angi is a marketplace that connects homeowners with local trades and home service professionals and offers a paid membership that gives discounts and extra booking support. The company evolved from Angie's List and HomeAdvisor into a single platform that both lists pros and sells pre-priced, bookable home services.
Angi currently promotes the Angi Key membership as its active consumer subscription; legacy Gold and Silver memberships have been retired for new customers. The Angi Key is positioned as a low-cost annual membership with discounts on pre-priced projects and membership perks.
Customer experiences with cancellation
What users report
Public reviews and forums show a clear split: some members report routine, uneventful cancellations and timely refunds for eligible cases, while many small-business customers and some consumers report problems with billing, perceived low lead quality, and difficulty getting credit for disputed charges. Reviews often mention frustration with automatic renewal practices and the challenge of resolving billing disputes.
Example user sentiment: "Angi is a complete scam. They promised one thing but did the exact opposite." This kind of comment is repeated across multiple review platforms and highlights why people search for reliable cancellation guidance before or after they act.
Recurring issues and practical takeaways
Common themes in reports are billing timing, renewal windows, disputed or low-value service outcomes, and variable refund responsiveness. Multiple reviewers describe receiving charges they did not expect and needing documentation to support refund claims.
Practical takeaway: treat Angi membership like any prepaid subscription with a standing renewal date. Preserve payment and booking records, confirm when a renewal took effect, and note any eligibility windows for refunds. These steps make any follow-up much smoother.
How cancellations typically work for Angi subscriptions
Angi’s published guidance describes the Angi Key as an annual membership that renews automatically and allows members to keep benefits until the next payment date if cancellation takes effect before renewal. If you cancel after a renewal and request a refund, Angi’s publicly stated policy allows refund requests within a specific window following renewal.
Key policy points based on Angi documentation and public FAQs:
- Renewal and access: If you cancel before the next renewal date you typically retain membership benefits until the next payment date; cancelling after an automatic renewal does not always produce an immediate pro rata refund.
- Refund window: Angi’s public FAQ states there is a window (for example, a 60-day window referenced for refund requests after renewal) during which members can request a refund following an automatic renewal. Exact eligibility depends on the timing and the reason for the request.
- Proration: Angi’s materials indicate members keep benefits through the current paid period; proration for unused time is not guaranteed in all cases and may depend on the membership type and timing.
- Happiness guarantee and service refunds: Projects booked and paid through Angi may have separate protections (Happiness Guarantee) that apply to specific jobs and payments rather than to the general membership fee.
Documentation checklist
- Membership record: screenshot or record of the membership start date, plan name, and the renewal date shown in your account or purchase receipt.
- Payment evidence: copy of the card or bank statement lines showing the membership charge and any subsequent charges you dispute.
- Booking and service records: receipts, booking confirmations, invoices, and any project-related communications that show whether the membership benefits or services were used.
- Refund and support correspondence: timestamps and brief summaries of any contact or case references from customer support channels. Keep concise notes of dates and what was requested.
- Photos or job evidence: where service quality or non-performance is the reason for a refund, keep clear photos or other proof of the issue.
Common pitfalls and mistakes to avoid
- 1. Assuming automatic refunds: Don’t assume an automatic renewal can always be refunded; Angi’s public guidance sets a limited window and conditions for refunds.
- 2. Not tracking the renewal date: Missing the renewal date is the most frequent source of unwanted charges.
- 3. Incomplete documentation: Weak or missing receipts and booking confirmations make disputes harder to resolve.
- 4. Overlooking separate protections: Membership fees and individual project payments may be governed by different guarantees and terms; treat them separately.
- 5. Relying on anecdote alone: Online reviews vary widely; use them to identify patterns but rely on your own records when making a claim.
Billing cycles, notice periods and proration explained for Angi
Memberships like Angi Key are typically billed on an annual cycle. If you cancel prior to the next scheduled renewal, you usually retain member benefits until the paid period ends. If the membership renews and then you request a refund, Angi’s published policy offers a time-limited refund option that members can pursue; the company’s FAQ references a 60-day window for refund requests after a renewal in some cases.
Proration is not guaranteed by all subscription terms. Many companies, and Angi in particular, treat the annual fee as covering access until the end of the billing period rather than issuing an automatic partial refund for unused months.
Short note on cooling-off and consumer rights relevant to Angi
If a subscription was signed after unsolicited sales activity (for example telemarketing or door-to-door sales), state and federal consumer rules may give a statutory cooling-off period that allows cancellation without penalty. This is separate from a commercial refund policy and depends on how the agreement was concluded. Refer to local consumer regulators for how unsolicited agreement rules may apply to your case.
Disputes, chargebacks and escalation paths
If a refund request is unsuccessful or delayed, maintain organised records and escalate through your payment provider if appropriate. Chargebacks are a formal dispute tool offered by banks and card issuers and should be used when you have clear documentation that a charge was unauthorised or materially inconsistent with the terms you were given.
Most financial institutions have strict deadlines and evidence requirements for disputes. Keep clear records of the date you noticed the charge, any case reference numbers, and copies of relevant terms or receipts to support your claim.
Tables: plans, features and comparison
| Plan | Billing cycle | Price (approx) | Key features |
|---|---|---|---|
| Angi Key | Annual | Approx A$45/year (converted from US$29.99; marked approx). | Up to 20% off pre-priced projects, member perks, Happiness Guarantee on qualifying bookings. |
| Legacy Gold & Silver | Annual (retired for new members) | Varies | Priority support, 20% off projects, Angi magazine (legacy benefits for existing members). |
Notes: The Angi Key headline price is published in company materials and media releases; where currencies differ, a conversion to AUD has been applied as an approximation using recent mid-market rates. Always check the membership terms that applied to your specific purchase date.
| Feature | Angi Key | Legacy Gold | Legacy Silver |
|---|---|---|---|
| Discount on pre-priced projects | Yes (up to 20%) | Yes (20%) | Yes (20%) |
| Priority phone support | Member support access | Yes | No |
| Magazine | Digital | Print and digital in some areas | Print and digital in some areas |
Address
- Address: Angi Inc 3815 River Crossing Parkway, Suite 360 Indianapolis, IN 46240
What to expect after you cancel Angi
After you initiate cancellation under the membership terms you should expect these general outcomes: access to any paid benefits will usually continue until the end of the paid billing period, any eligible refund claims will be assessed according to company policy and timing, and disputed charges will require evidence and follow-up.
Monitor your payment statements for two full billing cycles after cancellation to confirm that no further renewals have been processed and to detect any unexpected charges early.
Practical next steps and efficient tips
First, assemble a compact packet of the key documents listed in the documentation checklist so you can present a clear timeline and evidence of charges and usage.
Next, if a refund is time-limited (for example within 60 days of renewal as publicly referenced by Angi), prioritise lodging your request within that window and record the date you did so.
Additionally, keep a running log of every interaction and any case or reference numbers you may receive. This reduces repeated explanations and strengthens any formal disputes.
Finally, if a payment remains on your statement after you have followed the available refund process and complied with the provider’s policy, check your payment provider’s dispute deadlines and evidence requirements so you can escalate in a timely, organised way.
Further reading and resources
Use the Angi membership FAQ to confirm the timetable and refund windows that applied when you purchased. For legal questions about cooling-off rights or unsolicited sales, consult the relevant consumer protection regulator guidance, which explains statutory cooling-off periods and consumer remedies for misleading or unfair contract terms.