Service de résiliation N°1 en Australia
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat n° [référence] relatif au service [désignation].
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
[Signature]
How to Cancel Courtcast: Easy Method
What is Courtcast
Courtcast is a compact scoreboard and shot-clock application designed for match officials, coaches and recreational organisers. The developer positions it as a lightweight tool for tracking points, periods and simple player data, with an optional Pro tier that unlocks additional themes and feature extensions. The official product page describes Courtcast as a pro shot clock and scoreboard with in-app Pro options and links to the App Store for purchase and updates.
The app’s monetisation model is implemented through in‑app purchases: a recurring monthly Pro option and a lifetime Pro option are listed as in‑app purchases on the App Store. Prices displayed in the App Store are denominated in USD and, depending on the purchaser’s billing channel, local pricing will vary or be converted at point of sale.
Customer experiences with cancellation
What users report
Public feedback specific to Courtcast is limited: the App Store listing shows minimal user ratings and mainstream review sources yield few detailed accounts of the cancellation flow for this particular app. Third‑party app aggregators record in‑app purchase options but provide only sparse user commentary. Consequently, concrete, repeated user testimonies about the operational cancellation steps for Courtcast are scarce.
Recurring issues and practical takeaways
From the available signals when users discuss small app subscriptions generally, recurring issues that can affect Courtcast users include billing channel confusion (store billing versus developer sales), inconsistent public pricing reports among aggregators, and the usual friction when seeking refunds for digital purchases. These themes are observable in comparable app contexts and emphasise the importance of identifying the original billing channel and retaining purchase evidence.
How cancellations typically work for Courtcast
Framework: Courtcast offers in‑app purchases listed on the App Store (monthly Pro and lifetime Pro). When a subscription is purchased inside an app, the transaction is recorded by the app store billing system rather than by the developer’s standalone merchant account in many cases. This has legal and practical implications for refunds and renewals.
Billing cycles and renewals: the App Store listing indicates a monthly Pro subscription (recurring) and a one‑off lifetime purchase; recurring billing will typically follow the cycle specified at purchase and auto‑renew unless stopped in accordance with the purchaser’s billing platform rules. Proration rules and immediate refunds depend on the platform and the developer’s stated terms.
Practical refund considerations: under Australian consumer law, digital subscriptions are covered by consumer guarantees. If the service has a major failure (for example, persistent inoperability or material mismatch with the advertised functionality), a consumer may be entitled to a remedy that can include a refund for the unused portion. For minor faults, remedy by repair or replacement may be required before a refund is owed. These rights operate alongside any platform refund processes.
Cooling-off and change-of-mind: there is no automatic statutory cooling‑off right for access to digital content once it has been supplied, except where consumer guarantees apply or where the seller voluntarily offers a change‑of‑mind refund. Consequently, change‑of‑mind refunds for Courtcast purchases are unlikely unless the developer’s policy or the billing platform provides one.
Documentation checklist
- Proof of purchase: retain the original app store receipt showing item, date, amount and transaction ID.
- Billing evidence: keep bank or card statements that show the charge and the merchant descriptor.
- Feature failure evidence: preserve screenshots, timestamps and concise notes describing any technical faults or missing features.
- Correspondence log: record dates and short summaries of any communications with the developer or platform support (who you contacted and what was said).
- Refund/chargeback records: keep any case or reference numbers from refund requests or your financial institution.
Subscription plans and pricing (recap)
| Plan | Billing | Price (approx A$) |
|---|---|---|
| Free | Basic app functions | Free |
| Pro monthly | Auto‑renewing monthly in‑app purchase | A$4.50 (approx) |
| Pro lifetime | One‑off in‑app purchase | A$15.00 (approx) |
Notes: the App Store lists the in‑app prices in USD (Pro Monthly USD 2.99; Lifetime USD 9.99); the A$ figures above are approximate conversions using a contemporaneous mid‑market USD/AUD rate and for illustrative comparison only. Local charged amounts may differ due to platform pricing, taxes, and currency conversion margins.
Plan feature comparison
| Feature | Free | Pro monthly | Pro lifetime |
|---|---|---|---|
| Scoreboard basics | Yes | Yes | Yes |
| Custom themes | Limited | Unlimited | Unlimited |
| Future pro features | No | Included while active | Included |
Customer protection and legal framework relevant to Courtcast
In accordance with the Australian Consumer Law, digital services like Courtcast carry consumer guarantees that cannot be excluded. If Courtcast fails to perform as described and the failure is major, a refund or cancellation of the unused portion may be warranted. Remedies interact with the store’s contractual rules when the purchase is made through an app store.
Consequently, a dual analysis is often required: first, determine whether the situation meets an ACL remedy standard; second, consider whether the platform’s payment and refund rules apply. Keep documentation that enables both lines of enquiry.
Disputes, chargebacks and escalation
Framework: if a refund is refused but you consider there has been a major failure or an unauthorised charge, you may explore the billing platform’s dispute channels and, if appropriate, a chargeback through your card issuer. Such steps have statutory and contractual consequences and should be supported by the documentation checklist above.
Implications: chargebacks can resolve wrongful charges, but they may also trigger follow‑up from the developer or platform requesting evidence. Maintain a clear factual record and avoid disputes based on change of mind where no consumer guarantee breach exists.
Common pitfalls and mistakes to avoid
- Missing receipts: not saving the original app store receipt undermines proof of purchase.
- Assuming automatic refunds: believing an unsolicited or automatic refund will occur without basis can cause delay and prevent timely escalation.
- Confusing billing channels: failing to identify whether the charge was processed by the app store or directly by a developer can lead to misdirected complaints.
- Late evidence: waiting too long to capture technical failures or losing timestamped logs reduces the chance of a statutory remedy.
Address
- Address: 3/6 Acute Court, Rockingham WA 6168, Australia
What to Do After Cancelling Courtcast
Actionable next steps: confirm which billing channel handled your purchase, archive the final billing statement and the receipt, and monitor your payment method for residual or recurring charges for at least two billing cycles. Maintain a concise file that contains the documentation checklist items for quick reference if escalation is required.
Further steps: if you encounter a disputed charge or a material failure that may trigger an ACL remedy, prepare a short written chronology, identify the statutory remedy sought (refund, repair or compensation) and be ready to present evidence to the platform, the developer or a consumer protection body as necessary. If escalation becomes necessary, consider the relevant state or territory consumer protection agency or the ACCC for guidance on statutory rights.